It took a minute to get in touch and get things worked out with my mom's wheelchair prescription;…read morebut once that all worked out, the ladies at the Girard location were so friendly and helpful. It means all the world to me for my mom to be able to get around more, and it undoubtedly means so much more for her.

I dealt with this company in Twinsburg before they opened a "store within a store". First, they…read moredidn't deliver the wheelchair we rented. Then they delivered 2. Then I got a call from their secretary asking me if I could give her the serial number of the chair we wound up with. Apparently they never recorded it. We went back to get a lift chair in Spring. We ordered leather. The lady said I would have to file with Medicare. She told me to contact the doctor for any forms I would need. The doctor said BMS should file, not his office. Then the lady said Medicare usually doesn't pay for lift chairs. I think she just didn't want to be bothered with filing. The chair took 6 weeks to arrive. My husband is disabled and sits in the chair all day. Within 2 months, the leather on the seat and footrest had disintegrated. The chair is not worth the $1300 we paid for it. In addition, they are closed on Saturdays. Very inconvenient.

Service: Is it me or is most companies starting to not care about their customers…read more I haven't seen Rotech to even check on the O2 concentrator they dropped off a year ago. The unit runs so hot it heats up my 2 bedroom trailer AND I can't run the AC unit to cool down the area at the same time as running the O2 unit. It blows a main in the house. It really sucks when it's 90 degrees. The unit has even set fire to the outlet it's plugged into! I've had the unit for a year now and it sounds terrible. I called once to ask for more nasal cannulas and got yelled at, they sent me 6 for the year! I was going to order more...3.99 a piece. So, I ordered them from Temu for .89 cents a piece! It's terrible that I have to buy my own when my insurance covers it. Right now, I'm worrying about infections in my nose from using the same cannulas for over a month. Plus, I've had more trouble with respiratory infections since using their machine. Their website proclaims to "help with O2 therapy. My doctor called to see about setting up a new *cause it's been quite awhile* overnight study to check my levels, they either can't or won't do it. Though their website saids it does. I moved and my last carrier (Lincare) does not service this area, or I'd go back with them. Lincare was able to set up overnight O2 measurements, they set me up with hoses and cannulas, they even set me up with a nebulizer plus equipment. This company does not do anything for their patients. I am so disappointed. Now, I'm going to have to buy my own nebulizer plus equipement. Save yourself the trouble and headache of dealing with them. Go with someone else for your supplies or help. PS. Dear Katherine W. (See responses below) I did talk to customer service "AND GOT YELLED AT". Reread what I wrote. At 65, I am in no hurry to call and get yelled at again. This is NOT AI. I am NOT going to go the rounds, yet again with your customer service. I told them about the concentrator...they told me: "We check the units once a year and will be out when it's time." When I asked about getting more cannulas, She said she'd send them this time, but I can order them myself at the website. What she didn't tell me was, yes, I can order them myself but it would cost me 3.99 a piece!. YOU talk to your customer service...Like I said...I'm in my 60s and have no inclination to be yell at again. Other than being stuck with the concentrator because I can't afford to buy my own, I'm waiting for your unit to set set something on fire, I'm stuck with buying my own hoses, nebulizer plus that equipment, and whatever else I need. So NO, I don't recommend your company. NO, I do not recommend dealing with what you call customer service. Maybe it's just the people in this area, I wouldn't know because I wasn't given an option to get with another Rotech dealer. But your people that I have had dealings with - was/is not impressive. I'm not new to O2, I've been on it for over 20 years, and have NOT had a problem until you guys.

Andy the delivery man was excellent in explaining the system, very helpful,we are very pleased with…read moreservice

Really like this store. Lots of different items which include Pitt Steelers items, baby gifts and…read moreseasonal items. Also enjoy the convenience of their lottery selection !!!

Everyone at Browns Drug stores is friendly and knowledgeable. They all go the extra mile to help…read moreyou. Our family has been loyal to them for 3 generations.

Well we bought this chair. Were told 3 weeks wait. Its now 6 weeks and we were called by Savon…read moretoday to tell us that the orders can't be located so they're trying to find them. more delay. Not so sure I'd use this company again

From the owner: Medical and Hospital Supplies. Supplying All Your Home Medical Needs Scooters & Wheelchairs. Lift…read moreChairs. Post-Mastectomy Products. CPAP/BIPAP supplies. Oxygen

We get our mother's meds from here! The staff is courteous & knowledgeable, willing to do help in…read moreany way. The daily medication packaging system is so easy to use & understand. We are so happy to have found Brines pharmacy, nothing but the best!!

This is our locally owned pharmacy in town which I know is a rare find anymore. Sadly, I admit…read morethat I have fell victim to always using Rite Aid which is across the street even though I try to frequent the mom and pop stores. This pharmacy has been around for as long as I can remember. What brought me here was, believe it or not, Rite Aid didn't have the medicine I needed for my litle girl. This place is cool. When you walk in, you feel like you are transported back in time. It just gives off the old time 60's feel of what a pharmacy used to be before the big chains came into the picture. Now, I wasn't around in the 60's but I have seen movies...haha. Anyway, it is a small store but has all the remedies you would need from diaper rash medicine to ear drops to...well, you get it. The pharmacists themselves are in the rear of the store and simply behind a counter from you without being seperated by glass and partitions like at the chain stores. They staff are very friendly as well. As a matter of fact, the one lady working actually quit Rite Aid to work here. Love it! It is a great locally onwed store and now that I have been there for a prescription and am in there system, I may have to only go here from now on. Mom and Pop places.....you rock!

Poor customer service takes way too long to get equipment no one seems to care somewhat dishonestread more

My Doctor put in an order for a CPAP machine and in home set up. I received the medical…read more device by mail, no one showed up. I could not get it to work and did not want to force it. I had no customer service support and when I did get a person, they made it appear its so simple you cant really have an issue using it. I called the doctor and they begrudgently sent someone out with attitude until they found the item was jammed. by smacking and twisting it, they got it to work. They brought one mask to try on? not several for a fitting. Next I was told it was recalled but not why, was told I could use it till another came in? I became ill from using it and was rushed to the hospital. Apparently they failed to mention the canser risk. When confronted, they said they did not know why the recall, when I was made it slipped and they said ohhh, theres ONLY a tiny 1 percent or so risk! If you need medical supplies! PLEASE go anywhere but here! its your life and no one should risk it with these types of companies.

Prices are too expensive. They have to give you percentages off just to match other people's prices…read moreat rite aid or Walgreens

Everyone's so helpful. Just bummed that they have no drive-thru, but they deliver! I am definitely…read moretaking advantage of that with the cold weather coming. CVS rocks! We have been with them (in New England) and now in Ohio for35 years. Love them. And it's a state law about reviewer's pain pills . They can only give you 90 tabs on the prescription. No matter if the Rx was for 120tabs. CVS doesn't make the laws. That's what you voted for.

Excellent service goes above and beyond. Very dependable I would highly recommend this company.read more

From the owner: Steel Valley Mobility provides power lift chairs, stair lifts, vehicle lifts, vertical platform…read morelifts, power wheelchairs, power scooters, walk-in showers, and more to Northeast Ohio and Western Pennsylvania.