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    Florida Eye Specialists - Gate Parkway/295

    3.3 (3 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Florida Eye Specialists - Gate Parkway/295

    Eye surgery

    Laser vision correction

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    10 years ago

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    Ask the Community - Florida Eye Specialists - Gate Parkway/295

    Allen Eye Center/ Vivian Allen, M.D

    Allen Eye Center/ Vivian Allen, M.D

    3.2(5 reviews)
    5.2 miSouthside

    As someone said, be prepared to wait. I've been to her twice and both times had to wait an hour…read morepast my appt time to see her. This time in 2020 was even longer since they had to dilate my eyes (didn't tell me in advance). They don't accept vision insurance so I had to pay for the whole visit (I have high deductible medical insurance). I did have a medical issue so that was ok, just fyi. The dilation cost an extra $50 (which I was not told at the time). I actually didn't want it, but the aide said the doctor wouldn't see me if I didn't. I had to go back to work and didn't want blurry vision. It's not that they used the high-tech machine which I know costs more. The cost was $185 in all. As a patient it's hard breathe when you have a mask on and your face pushed into the machine. The front desk worker at the window didn't have a mask on, but patient were required to wear one. I think she later put one on when I came back to the window. The Dr is very nice and I think she's a good doctor but not worth waiting that long There were three office workers and you'd think they'd plan longer appointment times for patients, since she takes so long. I'll find a new ophthalmologist next time.

    Been here for 2.5 hours, came to have a skin tag looked at technician never asked and put dilation…read moredrops in my eyes and when i started to question what was going on became defensive. She said since i had not been there in 5 yrs i needed and exam, i told her i had said i just had an exam... then she got more defensive and said the front desk does not tell them why patients are here... and i am like i just told you i had a full eye exam two months ago! Now she is upset because i am speaking back to her in the same tone she spoke to me.... it is 1 pm i have been here since 10:15! What a mess! Dr had done my skin tags before and was never my exam doctor so i never thought they would try to do an exam on me ... a total mess of an office!

    LasikPlus

    LasikPlus

    4.2(53 reviews)
    3.1 miSouthside

    Overall, the procedure delivered as advertised, and I'm happy with the results - I can see clearly…read morewithout glasses. Unfortunately, the post-op experience was very disappointing. The mandatory follow-up felt disorganized and impersonal. All patients were scheduled at the same time, which made the process feel rushed and overcrowded rather than patient-focused. The "lifetime warranty" was emphasized in a way that felt more like pressure than a benefit. I was told the follow-up appointment would take 15-20 minutes, but it ended up taking closer to two hours. For comparison, the actual procedure only took about 40 minutes. There didn't seem to be much respect for patients' time, and I was not given the option to reschedule. Hearing explanations about staffing call-outs during an appointment related to my vision did not inspire confidence. Bottom line: great results from the procedure itself, but the customer service and follow-up experience need significant improvement.

    NEVER go here. They over corrected my vision and I have spent the last 4 months going in and being…read morerechecked, told first it was normal, then it could be fixed, then wait to months, then 2 more months... I went from being able to see perfectly with contacts to completely disabled. I can't see my food, my babies, its either my GPS or the road, my phone or the TV... I will never be the same and they keep blowing me off. NEVER EVER USE THEM

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    Florida Eye Specialists - Gate Parkway/295 - opthamalogists - Updated May 2026

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