Had to get a new doctor! Ever since I left Kaiser over a decade ago (insurance), I have not been…read moreable to keep a consistent doctor since they would just leave unexpectedly :(. My latest placement brought me to this facility. Like many of the doctors in the area, they don't have a lab in-office, but have the basics for getting an annual physical. As a new member, I had to fill out some forms, and then the medical assistant weighed me and measured my height. In the past, I've had to face the wall for those, and this time I faced away from the wall... that's new for me! And my blood pressure was taken with one of the small machines, not one of the big ones. Is that the new trend? I always considered the big machines the 'professional' ones for the office, and the small ones were for personal use. I'm willing to bet studies showed there's no significant difference between the two. And then my EKGs got taken... seamless process. I then had the pleasure of meeting Dr. Hassan. He was very professional, open to any questions or concerns, and overall a nice guy. He sent me off to get lab work done nearby, and then I returned to discuss those results. He kept it 100% and didn't immediately want to prescribe medicine for some high numbers I have... I appreciate his expertise. For anyone in the area, I can't find a reason to recommend someone besides Dr. Hassan.

Dr. Hassan is a great care provider and excellent physician. He's very quick to know patients exact…read moremedical issues, and provides the most appropriate needs. He also have an excellent staff assistants with great professionalism. He's the best doctor ever known. Thanks for your service and care Dr. Hassan.

Excellent treatment given during recent visit. Clean facility, no long wait, highly recommendread more

I've had the most positive and pleasant visits to this Urgent Care location. The staff is so nice…read moreand the nurse practitioner I've seen, was such a sweet and lovely person. She really took her time to explain things to me and gave additional information that should help me. She eased my fears. Her bedside manner was phenomenal! I initially came in right before a major holiday in a panic. Since it was fairly new and not a lot of people knew about it, I was able to walk-in and be seen within minutes. I've suggested it to a few family members and they had the same positive experiences. It's a great addition to the area and if I ever require fast and efficient medical services, I will forever stop here first.

I have been a patient of Dr. Jalali's for many years and previously had positive experiences. Over…read morethe past couple of years, however, I've noticed significant changes in the practice. Appointments often run very late, and visits feel rushed despite long wait times. It has also become difficult to receive certain services or medication support, especially when prior authorizations are required. I've felt that the level of communication and follow‑through has declined, and some issues I raised were not addressed in a timely or consistent way. Because of these changes, I ultimately decided to transition to a different provider. I hope the practice is able to improve its processes moving forward.

I love my doctor there, and my issue is not with the doctors. Whoever it is that is supposed to…read moresend prescriptions to the pharmacy: what are you doing? I should not have to schedule a new appointment less than a week after the previous appointment to get a prescription that you all said you were going to send to the pharmacy. You delayed my care and I ended up sicker as a result. I have to agree with some of the negative reviews I've seen elsewhere, regarding your for-profit status. You used to be great and I would recommend you to everyone, but I just don't know that I can do that anymore. This is the third time I've had a problem with the prescription and it's been every single time. I had to have a prescription sent from this office, they will try to make me do another appointment just to get it. That's not OK.

The staff accommodated my needs and made me feel comfortable. The doctor didn't waste any time…read moretreating me and was able to get things done quickly!

Got in to see them pretty quickly and didn't really learn much other than I'm old and things just…read morewear out. Wasn't going to get an injection that would only be of short term help which is what I learned long ago so this visit wasn't much other than comparing my findings from years ago. Was referred to PT which I tried with one visit and decided to just do my own exercises at home when I felt like it. Reason I came here at all was because I wanted an MRI to compare to one 10 years ago but had to make an appointment so the insurance would cover it. Your visit mileage may vary!

This was an excellent program with guaranteed results until recently when the business decided to…read morestart mailing medications instead of providing them at the end of your appointment. This business use to provide the pre-filled syringes of medication at the end of your appointment after performing a health assessment and discussing the best options. You were then given the option of the medical staff administering your first shot and taking the other 2 pre-filled syringes home to administer yourself or taking all 3 pre-filled syringes home to administer yourself. Recently, the business started the new practice of mailing medications in a box with ice instead providing patients with the 3 pre-filled syringes or providing patients the option of the medical staff administering the first one at the clinic. This clinic no longer administers the first shot. They no longer provide the or/filled syringes at the end of the appointment. The new process involves waiting to receive the medications in the mail. This significantly delays progress. On average you have to wait 4-5 days before you see the medication now. You have to wait to find out when it's shipped which takes days. In addition, this medication is suppose to stay frozen but people work and if you are going to leave a package on someone's door step that is temperature sensitive in August, that seems like a bit of an issue. The box that it is mailed in is far too large to fit into a mailbox, so you need to get home early. If you live in an apartment you could ask the office at your apartment complex to hold it, but those offices close early and that means a working person may not be able to get the medications and start until a week after the office appointment. What is really troublesome is that you are mailed empty syringes, alcohol rubs. and bottles of and medications with no directions. The medication is a pain to get in the syringes and then you have to call the clinic to confirm the specific dosage you need since the measurement on the syringes not match the measurement type that you were told you would be prescribed while at the clinic. I was told that you can ask that the medication be mailed to the clinic but that means a second visit before you can start your medication and usually that means a week delay to your start. To add insult to injury, you are told to return in 3 weeks but you are already a week behind the day you should have started. All this new process has done is cause discouragement and a desire to start looking at other programs to determine if it's possible to get the medication injected at the clinic to ensure you are doing it right or at least get the prefilled syringes while at your appointment. I asked about this change and I was told it was a law. I do not see any law regarding doctors bring required to mail all medications to patients.

I visit them every month for the past two years. They make…read moreyou feel very safe with the way they handle their space making sure that everyone is separated. Very good Covid protocol!

GO ANYWHERE ELSE! If you do come here you can expect billing and insurance claim issues. DON'T PAY…read moreANYTHING OTHER THAN A COPAY! Had service in 2024 & I'm still dealing with billing record issues and collections. They owe me $!

As I entered, I noticed the waiting room was very bright and clean…read more I went to the window and was quickly checked in, then given some paperwork to fill out before I was called back. As I sat down, waiting to be called back, I noticed an underwater beach scene playing on the television. The water was clear and you could see fish. This is the closest to snorkeling that I will come. It was very pleasant imagery with soft ocean sounds. So soothing to the eyes and ears. The sound was broken by my name being called to go back. I went to the back and was asked my name and birthdate as well as a series of body medal related questions. I was given a room to change in as well as a key to lock the door. After I put on my gown it was off to the X-ray room where I was given earplugs and instructed to lay on my back on a table. A pillow was placed under my legs and what felt like a head brace was placed on my head to keep my head still. I was then inserted into what looked like a giant white tube. The test lasted about 45 minutes. While I was in the tube I heard a series of banging noises as well as what seemed like energy passing around me. After the test was done I changed my clothes and went back to the waiting room to pay my co-pay as well as receive my disc and receipt. The staff was really nice and informative. I recommend this location and would go back if I needed to.