I ordered Cane's and received my order - 5 tendies, fries, two Texas toast and a half and half tea/lemonade, and I received it all within 3 minutes. No joke. I literally sat down, and within seconds it felt like they were was a cute young guy calling my name. They almost forgot my drink but that's okay tbh cuz the cute guy made it within seconds of me picking up my food. The only negative is the fact that the ketchup is slow as fuk and splurged out in little tiny increments barely good enough for a rat. Upon checking my food, the tendies were a little small for comfort, barely enough for me, so not worth the money in my opinion, but it was all scrumptious AF. Will be back to see the cute guy but I will never pay for this food again, unless they make the tenders an appropriate size. read more

Seriously, how do they stay in business? They sell only 1 item really, the chicken fingers. I had the 2 1/2 piece combo. Should have been 3 piece but one finger was pathetically tiny. I appreciated the lighter batter but it was pretty much flavorless Why do they think their Texas toast is anything special? It's just white bread with margarine. Should have come up with a more interesting Cali Toast for their expansion out West. What true Californian wants anything from Texas! And only one boring sauce? The fries were decent but I was disappointed that they wouldn't let me sub Cole slaw for the toast. Ambiance was ok. A bit noisy... And then at the end when I asked them for a refill of the lemonade they told me that they actually charge for it, which seems ridiculous given that it's just boring machine lemonade and not even craft lemonade or a special flavor. Pay extra for THAT? Naaaaw. read more

First time here and I got the box combo but without the drink because I already have a drink. The service was quick and easy. I love their to-go bag. The ambiance is casual and friendly; plus it was lunch time so the place was packed. I would love to come back. Kudos to all workers! read more

Ordered the 3 piece set which came with fries, toast and a drink it was tasty but overhyped. This particular location felt like the Disney store with all the merch on sale. The staff were super friendly and would get us whatever we needed. read more

Raising Cane's Chicken Fingers - American Near Me - Santa Monica, California

I believe this is a new Cane's location that opened up in Santa Monica since it seems so new. I got the 3 finger combo with a side of coleslaw and it was pretty good! The chicken fingers were thick and juicy, not dry at all. Of course I love dipping them in the side of Cane sauce for richness and flavor. I know some locations tend to have dry chicken, so I hope they stay consistent. The coleslaw was a nice and fresh addition to the meal. Fries were good as well. The interior seems pretty clean so far with bathrooms available. A cheap meal option if you're ever in the Santa Monica area! read more

Raising Cane's Chicken Fingers - Exterior - American Near Me - Santa Monica, California

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Finally - people from Red States who dare travel more than 50 miles from their small town have a safe space in Santa Monica. This place even has multiple security officers to keep people safe from the "scary" streets of Santa Monica - assuming of course dude can get off his phone long enough to protect if needed. The only good thing about this place is the staff. They are friendly, they are hard working and I appreciate them. Now let's talk about why this place is absolute trash. CEO Todd Graves is worth $22 Billion dollars. Yet his hard working employees are forbidden from taking tips. Todd Graves is worth $22 billion because he robs employees blind and he is far more vile than the bland chicken he serves. The chicken here is bland bland bland. Cardboard has more flavor. The fries are boring and charging more for a lemonade than you charge for soda is again proof that CEO Todd Graves deserves (censored). Oh and a porta potty has more ambiance than this place. You're not fooling anyone with the Dodgers posters and crappy Doors vinyl on the walls. At least have the guts to own that you're the worst fast food chicken from Louisiana I can't wait for this place which has already admitted it's here more to advertise the brand than serve the community to cut their losses and leave. This place is absolutely terrible read more

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The food was bland nothing special. A tables wasn't being cleaned by staff. Then you have to pay for a lemonade refill. read more

Raising Cane's Chicken Fingers - The dirt table that had to be cleaned. by a customer - American Near Me - Santa Monica, California

Disappointing handling of a straightforward concern at Raising Cane's on 3rd Street. My son had ordered a chicken sandwich advertised on the menu board as including lettuce. He had already started eating when he realized it was missing. When we asked, the explanation was, "We don't serve lettuce due to the lettuce recall." Nobody mentioned that when we ordered. That explanation was also outdated: the FDA's September 11 update said the CDC had declared the outbreak over and that the recalled lettuce was off the market. California was not among the states with reported cases. The FDA's investigation remained ongoing, but that is different from saying lettuce generally cannot be served. FDA update⁠. The employee's response was, "Do you want a refund or anything else?" That missed the concern: we wanted the sandwich as advertised, or the chance to choose something else before paying. An apology and a refund would have been a more appropriate response than making us decide whether to press the issue in an awkward exchange. Whatever the reason for withholding lettuce, update the menu or tell customers when they order. Customers shouldn't have to discover missing ingredients halfway through their meal and then explain why that matters. For the sake of 3rd Street, I hope this location succeeds, but clear communication and taking ownership of customer concerns should be basic expectations. read more

I can't believe one opened up in Santa Monica! Even when it was really busy, I was able to get my order in a decent amount of time! I guess I know where I'm gonna eat every time I drop by the Pier! The 3 piece combo will always be a hit for me! It's been a few days and I'm STILL craving for the combo! read more

Raising Cane's Chicken Fingers - 3 Tender Piece Combo - American Near Me - Santa Monica, California

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Food was tasty, although I wish the chicken was a little crispier. Service was fantastic, the staff were very helpful and nice. There's one door to enter and one to exit and security is at both doors. Welcome to the neighborhood! read more

Raising Cane's Chicken Fingers - American Near Me - Santa Monica, California

All the staff were so kind and attentive! I would like to applaud them for their polite service, they were very welcoming. The restaurant was very well maintained and the music was nice. My chicken fingers were very tiny. read more

Literally my favorite spot ! I could eat the food everyday lol. Also the staff is very friendly and makes sure that the establishment is kept clean at all times read more

I have two minor gripes: 1. No BBQ sauce - they have ketchup and their Cane's sauce which I don't hate but it's not my favorite. 2. CROWDED! Okay, now for the good. Food came out in an appropriate amount of time so it doesn't feel like other fast food chains which have your food out before you're even done ordering. Also, the chicken was tasty and cooked well. Maybe a tiny bit rubbery but that could be due to not being overly deep fried like other places - which to be honest I don't mind. I did not care for the coleslaw though. I had someone else try it too and it was not good to our tastebuds. The fries may be the actual winners here and their lemonade is really good too. The establishment itself was kept extremely clean, especially considering how many guests it had. They have a restroom but you may have to wait in a semi long line so get up when the need strikes and not when it's too late. Also there is a little gift shop and themed seating. If you're in the mood for fried chicken snacks and are in the downtown Santa Monica area pop in, it's lots of fun! read more

I've never been inside a Raising Cane's and stopped by for a quick lunch break. One thing that really stood out to me was when I walked in, everyone that worked there greeted us with an echoing WELCOME! and it was so cute. It wasn't just for me but for everyone that walked in. I enjoyed it and the outpouring of sincere customer service is refreshing in our grab and go culture. read more

I went into raising Cane's at he 3rd street promonade in Santa Monica , CA and was utterly disrespected by one of their managers. I ordered fries and toast as I do at any location because I don't eat chicken and was escorted out of the store after I corrected the manager when accused me of not making a purchase and sleeping inside of the store. I explained that the loud music and florescent lights was causing difficulty in my head because I am still recovering from a stroke I had in June of 2024. he completely disregarded what I was saying with out looking at my evidence of my stroke or what I was telling him. I am African American and also a USMC VET and I felt embarrassed and belittled. I spoke with the corporate office and it was a bigger slap in the face when they offered me two canes box combos even tho I told them I don't eat chicken . I later spoke to Dustin the store gm who was very helpful and then spoke James kook their regional manager which added more insult to injury by saying I'm sorry and I'll speak with our team. if this is the customer service techniques that James Kook is passing to their raising canes employees that store should not be their in a family friendly and person friendly environment such as Santa monica, ca. Raising Canes we gotta do better. I even asked if they could provide a donation to vets organization and still was told no. I asked what if it happens again and James simply brush it off as if it really didn't matter. we gotta do better. in today's times with how racism is being approached it needs to be stopp3d. raising Canes. we gotta do better. James Kook and his response tells my why is management team is the way it is. read more

I want to recognize Michael, the manager at Cane's, for his outstanding professionalism and leadership. I had an issue involving one of the cashiers and another employee, and Michael handled the situation with exceptional management skills. He took the time to listen, understand the concern, and address the matter with courtesy, respect, and professionalism. What impressed me most was that Michael didn't just resolve the issue -- he turned it into a learning opportunity for his team. He followed up, communicated with his employees about what happened, and came back to me with a sincere and thoughtful report on how it was addressed. That level of accountability and care is rare and truly appreciated. Raising Cane's is fortunate to have someone like Michael who genuinely cares about customers, supports his team, and demonstrates what excellent management should look like. While the situation itself was interesting, Michael's response deserves more than five stars. I would give him a 5+ for his professionalism, communication skills, and outstanding customer service. Thank you, Michael, for showing what great leadership looks like! I hope corporate will reward him with a day off or a bonus or recognition for an Award! BTW, chicken fingers were excellent (it was moist) with their special Cane's sauce, and French fries perfectly cooked (crispy outside, soft inside) read more

Parking is a nightmare for any catering pick ups. I came in already upset about it. The staff was so sweet and accommodating, they didn't know I was really frustrated with the parking at that point. They were just really kind people just to be kind. Love that! read more

I just had the best experience at any canes ever at the Santa Monica location! in addition to the food, being hot, fresh, and delicious, the customer service went above and beyond. The staff was also kind, greeting you even before you walk in and then again as you approach to order. In particular, the guy with the long ponytail and lightning bolt neck tattoo was so on it, clearing up plates the second you finish, making sure all tables were always clean, and following up with people when they had needed anything. Give him a lil bonus or treat or something! Kudos to him for a job well done and thank you to the whole team for providing a positive experience. read more

Food came out fast, but the chicken tenders were undercooked and the Texas Toast wasn't crispy either.

honestly this is the fastest I got my and let em tell you don't listen to them the toast is definitely crispy and the enoc was honestly super nice and honestly will definitely be coming here daily! read more