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    Water Doctor of Washington

    5.0 (1 review)
    Closed Closed

    Services - Water Doctor of Washington

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    1 More Service

    Salt delivery

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    9 years ago

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    Todd T.

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    Crystal Springs Water

    Crystal Springs Water

    (5 reviews)

    Can't seem to get a simple order correct. Not sure if it's the driver,or what. I request 2 5gal and…read more2 packs of bottles. Pretty simple right? I regularly get delivered between 2-6 bottles,and often the 24 packs are not delivered. Today I got 5 bottles and no 24 packs, despite what my acct says. This is ridiculous, and happens too often. 45min average hold time, then they swear the driver will be back to get them and it'll take days of them siting in the sun just to have them supposedly dumped. Going to try another service after being a customer for over 10 years.

    I would not sign up for this service. They don't tell you initially that on your bill each month,…read morethey will charge you a deposit on every bottle, every time, rather than once at the beginning of your contract and when you cancel, so your bill is 70-80 dollars a month for just 5 bottles delivered. This time, I'm trying to reach customer service and have been on hold twice today for a total of over 45 minutes, no one answers the email, nor the FB chat. Last month, they went dark. Their website was down for many days, no one was answering phones, no communication to customers, no response to the outage, and no care of concern for customers. The driver acted as he didn't know anything about it. Plus over the 4-6 months I've had this service, my driver has forgotten my add-ons each and every time. A horrible experience if you want or need any support from a real person. You can't even cancel, as we are moving, online. Super frustrating.

    Water Doctor of Washington - waterpurification - Updated May 2026

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