Early in July, 2025 our Kinetico water softener, which has served us well for 21 years, started malfunctioning. Called Mark who promptly arrived and got the softener working. But, he believed that the unit was near the end of its life. He recommended we buy a new softener. So, we ordered one. On July 17th Mark promptly arrived at our home ready to begin. Our particular installation was somewhat complicated and took most of the day. But, we couldn't be more satisfied. The installation was done with professional exactness. We'd call it a work of art. Mark is extremely meticulous and it shows in the finished project. Don and Priscilla Parmentier read more

Job well done QWS, very professional installation! Thanks so much for taking care of our water softener replacement needs and educating me about Nob Hill Water PSI issues. Our new system is up and running and we are an extremely happy customer. Cheers, Brian Hopkins read more

Mark, from QWSLLC fixed our water softener. Later that evening he returned when we called him to see if it was causing our water pressure to drop. He suggested we check our community well and we discovered the pressure was low in the pump house. He suggested a pipe was broken somewhere and that we should call everyone to see if there was a leak. Thankfully, that phone call alerted a family who discovered flooding In their basement. Mark was able to find the broken back flow irrigation valve and he was able to turn it off. This man is super knowledgeable and goes above and beyond in serving . This was all done on a Saturday evening too. What a rock star! read more