I called a number of companies and left messages, some never even answered the phone, others never returned my call. First positive comment, my call was answered on the 2nd ring and Callie was pleasant, friendly, and helpful. My fathers house was going on the market in Seattle and the sidewalk was in bad way. Being from Pennsylvania, I had no idea how to start. They got me a bid pretty quickly, no waiting for weeks or months, it was super easy to understand and easy to execute. They handled the permit process, the crew was polite and efficient and the main guy handling the project on site was awesome and really knowledgable. The invoice was spot on, no hidden surprises or extra fees and when I called to make payment, Callie was there again, on point helping me navigate the payment process.
These days, it is all about the customer and this company is perfect. To all those companies who couldn't be bothered talking to me, you lost money and a recommendation. Thanks Rainier Asphalt & Concrete, from the first call to the last call, you rocked it. read more