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    Rainbow Pediatrics

    1.0 (1 review)

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    7 years ago

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    Atracare - Urgent Care, & Pediatrics - Patiently waiting my turn

    Atracare - Urgent Care, & Pediatrics

    3.7(38 reviews)
    2.5 mi

    I had a very disappointing and stressful experience with this office, primarily due to the…read morefront-desk administrative staff. I was initially told I would not be able to see my previous provider, even though I had received confirmation by text from the office. When I came in to sign the required release of information forms, the staff member I spoke with was dismissive and rude, even though she already knew I would be out of state for a week. Only after I showed her the message from the office did she go back and confirm with the provider, who agreed to see me after all. Later, when I arrived for my appointment at the new office on Coastal Highway, the same staff member was there. I arrived five minutes late after driving in from out of state, which the office policy allows to be waived once. I completed all paperwork, but she never checked me in. As a result, the provider came out and took another patient instead of me, even though my appointment was scheduled first. This was extremely frustrating and anxiety-provoking -- especially for someone seeking behavioral health care. The dismissive attitude and lack of basic administrative care made the entire experience feel chaotic and unsafe. I left feeling unsettled rather than supported. I strongly believe this office would benefit from trauma-informed customer service training, especially when working with mental health patients. Front-desk staff play a critical role in patient experience, and this one interaction made me decide not to return.

    Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

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    Atracare - Urgent Care, & Pediatrics
    Atracare - Urgent Care, & Pediatrics
    Atracare - Urgent Care, & Pediatrics

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    Beacon Pediatrics

    Beacon Pediatrics

    2.0(7 reviews)
    2.6 mi

    Dr Gideon was my peds Dr. She's the only primary I've ever saw until now…read more I actually do like her a lot. She's a very gentle, respectful, sweet, kind and compassionate women. I understand that everyone makes mistakes, it's totally normal. However, not being thorough enough almost killed me. I was misdiagnosed with depression when I was 16/17. I slept all the time. That was my only sign or symptoms. I got a sleep study done and that was it. No bloodwork whatsoever. I was sleeping so much because I have diabetes. I've been unmediated since 16/17 (I am 23) My a1c is 11.5. But my blood sugar isn't dangerously elevated. That tells my current primary care physician that my a1c has been gradually increasing for a very very very long time. If I had an a1c bloodwork test when I was younger, my diabetes most likely would have been caught. I am not depressed. This is my first time in 9 years that I haven't been on an anti depressant. I am not depressed. They were making me mentally worse. I am on a non stim add medication instead. So much better. Go somewhere else. Beebe sucks in general. Access to quality healthcare for poor people in this area is a problem. A private health insurance problem. A gentrification problem.

    I have been going to Beacon for 5 years, with all 3 of my kids. I really think the Docs are all…read morespot on. Only problem is, the office staff is ATROCIOUS. They treat you like garbage, are rude, talk down, dismissive and downright rude to me. They display so many unprofessional behaviors. Also, I do feel the quality of the providers has gone down over the years and all I can think is they are too busy. Wait times, even for routine well checks, have really started stretching out. Dr. Gideon is our provider and she has seemed distracted lately, until I threatened to leave the practice. It's too bad because we used to love it here and our kids are attached. Lately, the way the receptionists speak to me is inexcusable. I'm here every week for gods sakes, the least you can do is be kind.

    ABC Pediatrics

    ABC Pediatrics

    3.7(9 reviews)
    33.3 mi

    Great office! Dr. Mahmoud, all of the NP's and staff are very professional, understanding and kind!…read moreNever wait long and love that they have a "sick side" of the office.

    Unfortunately this pediatrician's office quality of care is very poor. Their practitioners have no…read moreclue how to practice medicine. They have been wrong on more than one occasion, which at one point almost caused my child's infection to become meningitis. They love to say everything is a virus! All the providers here are terrible, we have tried all of them, one worse than the next. I once was asked why I was checking my child's temperature when they were sleeping as if it was the provider's choice. Obviously it was because their temperature seemed very high and thank goodness, because I rushed to the hospital and the bacterial infection that they called a virus was almost deadly. Very inexperienced practitioners. Oh and god forbid your child is sick and nervous about being at the dr in general because they will go ahead, look you in the eye and tell you they have autism after seeing them for 5 minutes. Nope, it's not possible my child is deathly ill and nervous and is not acting like themselves. God forbid you question their expertise, they will retaliate and go as far as typing up a 2 page briefing of a visit that is completely in their favor, full of lies and things that were never said to protect themselves, the office, their creditability and their career without any awareness that they are committing a crime and exhibiting unprofessional conduct! And of course all the providers including Melissa Dean, will back each other up, even though it will be clear that one made a mistake. Their newest provider (Stacion Gibbs) used to work at a nursing home and wants to wave her power wand because that's what she's used to with the elderly. Stay away from these incompetent shoemakers. It is absolutely atrocious and horrendous that these people are allowed to treat children. Proceed with caution. A much-needed complaint to the medical board is in order.

    Rainbow Pediatrics - pediatricians - Updated May 2026

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