I really liked Dr. Albanese. I went in with extremely bad chest congestion. Dr. Albanese after…read morethoroughly understanding all of my symptoms and my co-morbidities she ordered a chest X-ray to determine if I had pneumonia. She provided me with prescriptions to help my symptoms. I highly recommend Dr. Albanese.

I had a appt today with Lindsey i went in for dizziness. She told me I did not have ear…read moreinfections. I was told to the emergency room for a cst scan bloodwork and ekg. And bloodwork. Just to find out everything wss fine. I had 2 bulging ear infections

My mother saw Dr. Robinson while she lived in Lewes. Toward the end of my mom's time in Lewes she…read morewas getting dementia. Instead of recognizing it, even though my mom was seeing a neurologist for it, Dr. Robinson mistreated my mom and put her, as her next doctor put it, "on more anti-depressants than given to patients in depression treatment centers." All Dr. Robinson saw was a person who didn't care to remember her appointments and was angry because no one was listening to her concerns. My mom was then admitted to hospital and Dr. Robinson all but refused to work with her - when my mom needed a doctor who knew her the most. After my mom was deemed incompetent Dr. Robinson wrote my mom a letter saying she didn't want her as a patient anymore. A sign of an incredible lack of compassion. My recommendation? Do not use Dr. Amy Robinson if you want good and responsible care.

Very efficient and friendly. Love them. Love being able to have a set time. My veins are horrible…read morebut they always get it done with very little pain.

Emergency Department and remained hospitalized for two days. This was his second admission within…read morethe past year, and my 87-year-old mother has also been hospitalized at Beebe during that time. All three experiences raised serious concerns about the care of elderly patients. My father's most recent hospitalization, however, was catastrophic. My concerns involve both the ED and his subsequent hospitalization. My father was seriously ill and medically complex, yet his care lacked the careful assessment, coordination, communication, and planning his condition required. My father has an extreme hearing deficit, and his overall condition further impaired his ability to communicate effectively, provide a reliable history, understand complex medical information, and meaningfully participate in decisions about his care. I am his Medical Power of Attorney and an experienced Nurse Practitioner. More importantly, my father explicitly told his providers to speak with me about his treatment. Despite this, I was rarely consulted about his condition, history, treatment decisions, or overall plan of care. The problems began in the ED. The physician appeared dismissive and made little effort to clarify my father's actual complaint or listen to my concerns. My father described difficulty catching his breath associated with "burping," which the physician characterized as shortness of breath and "indigestion." He had stable vital signs, an oxygen saturation of 98%, and no labored breathing. Given his cirrhosis, severe ascites, and history, I was concerned that his symptoms could reflect esophageal or upper gastrointestinal bleeding. I attempted to communicate these concerns, but they did not receive appropriate consideration. There was a lack of coordination throughout his hospitalization. It was unclear who, if anyone, was directing his care, whether providers were communicating with one another, or what the treatment plan was. For a seriously ill, medically complex 89-year-old patient, there was remarkably little coordinated, team-based planning or management. Equally troubling was the near absence of communication with family. There was no effective process to ensure that my father's designated spokesperson and MPOA was involved in his care--even after he explicitly instructed his providers to communicate with me. Severe hearing impairment is not an incidental issue in a hospitalized elderly patient. It directly affects the patient's ability to provide an accurate history, understand information, and participate meaningfully in treatment decisions. His communication limitations should have resulted in greater attention to family involvement and coordinated decision-making. After three hospitalizations involving my elderly parents, I am deeply concerned about the care Beebe provides to vulnerable elderly patients. In our experience, communication among providers has been poor, communication with family has been minimal, responsibility for the overall plan has often been unclear, and important information from family has not been adequately incorporated into care. My father deserved a careful, coordinated evaluation that accounted for his serious medical conditions, age, communication limitations, and the information available from the person he specifically designated to speak with his providers. That did not happen. These were not minor communication or customer-service problems. They were serious deficiencies in the assessment, coordination, communication, and management of a vulnerable, seriously ill elderly patient. In my father's case, the outcome was catastrophic.

On September 23rd I had an appointment for new orthotics. That is all I had to say is order the…read moresame thing as last time. I did and paid $400; about twice as much as it was before my doc joined this practice. It is now around December 6th and no orthotics. I get no call back to my calls. I on call I was asked if orthotics are shoes; no they are things that go into shoes. If i am not going to get what I paid for I should get my $400 back.

My husband hurt his back at the gym limping in pain he fell on his knee and twisted it. I took him…read moreto BeeBee Hospital in Lewes, De. They took as many tests as insurance would allow and referred us to this practice to get an MRI. The hospital gave us medicine for pain, swelling and muscle relaxer. The instructions from the hospital said he needed an MRI immediately. It took over two weeks to get in to see someone. The doctor would not do an MRI and barely examined him at all and gave my husband a shot of cortisone to the knee. The shot never worked at all. We received better care at the Hospital. We walked out with no diagnosis and a script for a muscle relaxer and a guess that it was a torn meniscus. They suggested physical therapy but in the absence of a real diagnosis it is ridiculous. We are now going to a wonderful real Doctor and getting an MRI. Do yourself a favor-if you need an Orthopedic Doctor skip this practice-it is expensive Assembly Line Medicine and not real care.