Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

My expierence with Atracare although brief was long enough to realize they weren't for me. A lack…read moreof privacy at check in. It's crowded at the entrance door and people can easily see your information and the two people at the front desk are preoccupied and barely look up while you're trying to figure out their electronic check in . Many of their elderly patients I'm certain have difficulty with this method of checking in. There is no medical staff that greets you other than the MD himself who performs all the pre appointment checks( BP weight etc) normally done by a nurse or assistant This actually limits the actual time spent discussing your real issues or the reason for your visit,They suggest that it gives them more time with the patient but it does not.They could spend more time doing what the patient is there for by having these things done in advance of there coming in. Bedside manner is lacking as well as thoroughness and timeliness. When having difficulty with a prescription it took 4 days for them to respond, the second time I needed a prescription after two days of not hearing from my pharmacy I called to find out that it had not been submitted but sitting on the MDs desk to review when it was he who suggested the prescription. Now a days I personally do not have enough time left in my life to wait for these people to get a handle on things. I'm certain they will work it out I just don't have the time or patience to wait

Great care and pt expertise. Very patient and caring…read more Office staff friendly and organized but had little knowledge of networks and fees

From the owner: Welcome to Primary Care at Atracare Health…read more I love the positive energy here at Atracare. I can't wait for our patients to come in and see for themselves. I am so proud to be joining an innovative, talented team of individuals whose vision and mission is to bring unequaled medical care to our citizens here in Sussex County. Not only is our gorgeous brand-new medical facility modern and fresh, so is our mindset. We aspire to deliver care that is top-quality and comprehensive, and we are dedicated to making it accessible, convenient and easy to navigate for your whole family. I came to Lewes to practice family medicine in 2006 after visiting my parents who had retired here and becoming smitten with the region and the community. My journey prior included an undergraduate engineering degree and medical training at the University of Pennsylvania (now the Perelman) School of Medicine and Thomas Jefferson University Family Medicine residency program, the combination to which I attribute my problem-solving and diagnostic skills. I then spent over 6 years in rural Iowa during which, out of necessity, I acquired a wide range of general medicine skills and practical knowledge. My time there included many hours as the only physician present in the ER or ICU setting. I am so fortunate to have had the training and experience to be your advocate in health...

I love my Doctor however that's where it ends. The front…read moreoffice is horrible. Can't reach anyone when needed and when you leave a message they WILL NOT call you back. The only way to escalate is through the parient portal application/access. BeeBe is unfortunately the only provider we can choose from.

Love this Family Practice. Dr Amy Robinson is awesome! You might wait a while but she takes her…read moretime with each patient. So glad finally have a doctor that takes the time to listen to you and very thorough!

From someone who does not have fond memories of past physical therapy:…read moreAquacare has won me over! The very courteous and knowledgeable staff pushed me on every exercise to get it right and complete the Reps each time. I felt like I got what was needed from each session and that they wouldn't push me beyond what I could endure. This had not been true in other places I was "forced" to attend. It was almost a pleasure to go to Aquacare. I left tired but with a feeling of well-being and accomplishment. Thanks to all the staff who worked well together and helped me meet my goals. Have already been highly recommending you. Bill C

The therapy part of my experience was great. HOWEVER, they quoted me a copayment amount at the…read morebeginning so I decided I could afford to go twice a week. But when I was done with my PT, I received a large bill! When I called the office to ask about it, they were rude and impatient, unwilling to explain the reason for the discrepancy. Barely, 6 months later, I am getting sued by the company. I would NEVER recommend them to anyone. They are not trustworthy!!