Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

I had a very disappointing and stressful experience with this office, primarily due to the…read morefront-desk administrative staff. I was initially told I would not be able to see my previous provider, even though I had received confirmation by text from the office. When I came in to sign the required release of information forms, the staff member I spoke with was dismissive and rude, even though she already knew I would be out of state for a week. Only after I showed her the message from the office did she go back and confirm with the provider, who agreed to see me after all. Later, when I arrived for my appointment at the new office on Coastal Highway, the same staff member was there. I arrived five minutes late after driving in from out of state, which the office policy allows to be waived once. I completed all paperwork, but she never checked me in. As a result, the provider came out and took another patient instead of me, even though my appointment was scheduled first. This was extremely frustrating and anxiety-provoking -- especially for someone seeking behavioral health care. The dismissive attitude and lack of basic administrative care made the entire experience feel chaotic and unsafe. I left feeling unsettled rather than supported. I strongly believe this office would benefit from trauma-informed customer service training, especially when working with mental health patients. Front-desk staff play a critical role in patient experience, and this one interaction made me decide not to return.

The imaging center is very clean. The staff are all friendly and professional. I have never waited…read moremore than 15-20 minutes even when it is crowded. Keep up the good work.

Beebe no longer takes appointments for urgent care or lab work. Go in and sit sometimes for hours…read more Beebe continues to deteriorate healthcare services in slower lower Delaware.

Waited over 2 hours and there was 2 people ahead of me! Doc not very friendly and of course wrote a…read morescript for antibiotics I didn't need. Not filling the prescription and never going there again. Front desk girl was nice, big deal.

My husband was not feeling well, coughing all night x3 days…read more We are from Philly. We are here for a wedding sadly husband was not feeling and went to this facility. The front office check in was easy. Before I go on, we went on a Saturday morning 930am. When we arrived we were greeted by the receptionist. From there we were then asked to fill up information on line. Shortly we were taken to a room. About 10 min later the Md came in. I liked the md's mannerisms. He listen to my husband's complaint. I was impressed. He said, I will get you better before you leave here. The Md listened to his lungs. The then the nurse came in and gave my husband 60 mg of prednisone and a Neb tx. After the Neb tx was done , the Md game in and states that my husband needs to go and get a chest X-ray. It was around the corner , walking distance. The chest X-ray was taken and advised to go back to the urgent care. We were taken to a room awaiting the results of the chest X-ray. Thank god, it was neg for pneumonia but starting with bronchitis. The Md prescribed prednisone x 1 month, abtx and inhaler I highly recommend this urgent care walk in. My husband really appreciates that the Md listened to his complaints

I have been going to the Pearl Clinic for over 16 years. In that time I have seen 3 different nurse…read morepractitioners (2 retired). I have always received excellent care, defined as attentive, thorough, and never rushed. During COVID I had telehealth visits, which took care of my needs. The office has explained that under normal circumstances for seniors (which I am), the first visit of the year looks at blood test results. The second goes over Medicare requirements. Any other concerns throughout the year are easily addressed. I highly recommend this practice.

Been going to Rhonda Davis for over five years. I cant compliment her and her staff enough for the…read moreexcellent care I have received. They respond usually the same day to set up appointments, get info for a prescription and also to inquiry about test results. Rhonda is very easy to communicate with and is extremely knowledgeable as I have had many conversations with her over the past five years. Kuddos to Rhonda and her staff,,,,,if only other doctors in this area were as accommodating!