What a wonderful experience. I loved it. Covid testing was very reasonable…read more I was in and out quickly Had the results within minutes And everyone was professional and accommodating. I think I'll come here from now on for all my health needs. They even have a pediatrics clinic so I'll be bringing my kids here from now on as well.

Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

My husband was not feeling well, coughing all night x3 days…read more We are from Philly. We are here for a wedding sadly husband was not feeling and went to this facility. The front office check in was easy. Before I go on, we went on a Saturday morning 930am. When we arrived we were greeted by the receptionist. From there we were then asked to fill up information on line. Shortly we were taken to a room. About 10 min later the Md came in. I liked the md's mannerisms. He listen to my husband's complaint. I was impressed. He said, I will get you better before you leave here. The Md listened to his lungs. The then the nurse came in and gave my husband 60 mg of prednisone and a Neb tx. After the Neb tx was done , the Md game in and states that my husband needs to go and get a chest X-ray. It was around the corner , walking distance. The chest X-ray was taken and advised to go back to the urgent care. We were taken to a room awaiting the results of the chest X-ray. Thank god, it was neg for pneumonia but starting with bronchitis. The Md prescribed prednisone x 1 month, abtx and inhaler I highly recommend this urgent care walk in. My husband really appreciates that the Md listened to his complaints

Waited over 2 hours and there was 2 people ahead of me! Doc not very friendly and of course wrote a…read morescript for antibiotics I didn't need. Not filling the prescription and never going there again. Front desk girl was nice, big deal.

Staff was very friendly however I waited 4 hours and never got past triage. 4 hours in a…read morewheelchair and with no hope in sight and no indication as to when I would be seen-I just checked out and went home. I'm sure I'll get a bill for my copay and medicare will pay the balance.

We had a very positive experience overall with Bayhealth Emergency Room. The staff--from…read moreregistration to the nurses and doctor--were friendly, professional, and attentive during our visit for an allergic reaction. We truly appreciated the level of care and compassion shown. However, there was an issue afterward that needs improvement. When we went to CVS to pick up the prescribed medication, it wasn't there. After looking into it, we found the prescription had been mistakenly sent to Express Scripts (my long-term mail-order pharmacy) instead of the local CVS. Mistakes happen, and that part was understandable. The frustrating part was the process to fix it. When I called Bayhealth, I was told the correction had to be reviewed by a doctor, even though the prescription had already been approved--just sent to the wrong place. We were sitting in CVS waiting for the medication, running on very little sleep due to our daughter's condition, which made the delay even more difficult. We waited for about 45 minutes with no resolution. When I called back, I was told the doctor was with another serious patient and we would have to wait longer. The concern is not the mistake itself, but the lack of an efficient process to quickly correct something like this. Situations like this directly impact the patient, especially when medication is needed promptly. There should be a faster, more streamlined way to resend a prescription to the correct pharmacy without unnecessary delays. Again, the care we received in person was excellent--but improving this process would make a big difference in the overall patient experience.

The imaging center is very clean. The staff are all friendly and professional. I have never waited…read moremore than 15-20 minutes even when it is crowded. Keep up the good work.

Beebe no longer takes appointments for urgent care or lab work. Go in and sit sometimes for hours…read more Beebe continues to deteriorate healthcare services in slower lower Delaware.

I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

Got a relatively quick appointment based on where we live. They are very nice. They are very…read morepatient with my schedule because my dad is sick and I have to change. Sometimes. They determined what my dizziness was from. And inform me that my hearing has gotten worse. The office is different! They've got a lot of cool paintings up. It's an older building. But don't judge! The way they treat you is much more important

Dr Duncan is a gem! She's incredibly nice and very gentle. Her entire team is just like her: no…read morestress, easy going and very empathetic. I've had several appointments for a chronic sinus infection, and we did all the allergy tests. I've had this done before, but this was very quick, easy and painless. I feel like I'm on the right path with the right doctor who communicates with kindness and understanding.

Wonderful doctor /GP. His wife does blood work. Good location on Rt 24. Best Dr per magazine.read more

I've Been with Dr Damouni for 10 plus years and recognize him as the Best in Class of PCPs.I've…read moreseen remarks from some that just don't fit what I see. Some people cry and whine when the sun doesn't come out and just plain live to complain. Dr Damouni is a fine and concerned Doctor and I thank God every time I have medical needs that he is looking out for me.