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    Lindsay D. Albanese, MD

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    2 years ago

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    Atracare - Urgent Care, & Pediatrics - Patiently waiting my turn

    Atracare - Urgent Care, & Pediatrics

    3.7(38 reviews)
    1.5 mi

    I had a very disappointing and stressful experience with this office, primarily due to the…read morefront-desk administrative staff. I was initially told I would not be able to see my previous provider, even though I had received confirmation by text from the office. When I came in to sign the required release of information forms, the staff member I spoke with was dismissive and rude, even though she already knew I would be out of state for a week. Only after I showed her the message from the office did she go back and confirm with the provider, who agreed to see me after all. Later, when I arrived for my appointment at the new office on Coastal Highway, the same staff member was there. I arrived five minutes late after driving in from out of state, which the office policy allows to be waived once. I completed all paperwork, but she never checked me in. As a result, the provider came out and took another patient instead of me, even though my appointment was scheduled first. This was extremely frustrating and anxiety-provoking -- especially for someone seeking behavioral health care. The dismissive attitude and lack of basic administrative care made the entire experience feel chaotic and unsafe. I left feeling unsettled rather than supported. I strongly believe this office would benefit from trauma-informed customer service training, especially when working with mental health patients. Front-desk staff play a critical role in patient experience, and this one interaction made me decide not to return.

    Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

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    Atracare - Urgent Care, & Pediatrics
    Atracare - Urgent Care, & Pediatrics
    Atracare - Urgent Care, & Pediatrics

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    Beebe Healthcare - This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

    Beebe Healthcare

    2.6(97 reviews)
    1.9 mi

    I am 38 years old, an active-duty service member of 18 years, and someone who has seen some truly…read moreharrowing things. After losing my husband to stage IV cancer in late 2024 following a 20-month battle, I've been in hospitals all over the world. Beebe is, without question, one of the very best. My father is my favorite human on this earth. When he suffered an LAD heart attack, a type of event that rarely gives families a second chance, the Emergency Department, Cardiac team, and ICU nurses not only saved his life, they saved me from enduring another truly gutting loss. I will never forget that. A "thank you" feels impossibly small compared to what you gave us, but it is what I have to offer today. From my family to yours, happy holidays. I wish nothing but the absolute best for everyone working there

    Beebe Pulmonary- unresponsiveness is not acceptable, calling several times, leaving a message and…read morestill not receiving a call to schedule a new patient appointment. Gave the office all info they asked for and last communication was from Brenda on April 16, at 2:25 pm. I missed her call and when I called back the person answering the phone said she was unavailable, took my name and number and I never heard back from Dr. Arias office. It is now May 21, 2026. It seems the whole Pulmonary team in Lewes has an attitude that they will pick and choose when and who they call back. Jean Hanley - Millville, DE

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    Beebe Healthcare
    Beebe Healthcare - This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

    This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

    Beebe Healthcare - This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

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    This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

    Catherine DeLuca, MD - Dr. Catherine DeLuca, MD

    Catherine DeLuca, MD

    5.0(1 review)
    0.0 mi

    Great care and pt expertise. Very patient and caring…read more Office staff friendly and organized but had little knowledge of networks and fees

    From the owner: Welcome to Primary Care at Atracare Health…read more I love the positive energy here at Atracare. I can't wait for our patients to come in and see for themselves. I am so proud to be joining an innovative, talented team of individuals whose vision and mission is to bring unequaled medical care to our citizens here in Sussex County. Not only is our gorgeous brand-new medical facility modern and fresh, so is our mindset. We aspire to deliver care that is top-quality and comprehensive, and we are dedicated to making it accessible, convenient and easy to navigate for your whole family. I came to Lewes to practice family medicine in 2006 after visiting my parents who had retired here and becoming smitten with the region and the community. My journey prior included an undergraduate engineering degree and medical training at the University of Pennsylvania (now the Perelman) School of Medicine and Thomas Jefferson University Family Medicine residency program, the combination to which I attribute my problem-solving and diagnostic skills. I then spent over 6 years in rural Iowa during which, out of necessity, I acquired a wide range of general medicine skills and practical knowledge. My time there included many hours as the only physician present in the ER or ICU setting. I am so fortunate to have had the training and experience to be your advocate in health...

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    Catherine DeLuca, MD

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    Lindsay D. Albanese, MD - emergencymedicine - Updated May 2026

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