I would love to speak on behalf of the staff to start. I could write a book about this agency…read more First, everyone appreciates their staff and families. I will say I have been to other companies however they care. Quality of life is the most important part of professionalism when caring for anyone's loved one. When they call I must say the office always offers to explain and match the right caregiver to the right client to meet healthy boundaries and relationships. Families trust us to come into their homes to provide the best care and love just as if they were our family. When I went for my interview dignity and respect were felt at the table I immediately asked when I started this is a family-oriented agency and they care so if anyone wants their loved one taken care of, or just needs conversation, or a person to smile to say "Good Morning" Mom mom please take the time and join Visiting Angels for the love respect dignity and care caregivers. I know in this program they say it's hard to build that bond, but remember respect goes far and that could be your loved one. Everyone at Visiting Angels treats everyone just like family, and they listen and address all concerns. I am proud to be an Angel.

We have worked with Visiting Angels since moving to the shore 2 years ago. They are taking…read morewonderful care of my 94 year old mother and have been very accommodating and flexible as her needs have changed. The aides care fir my mother as if she were their own, and you can't ask for more than that. She feels they are like family and is very comfortable, well attended to and looked out for. They are also a good advocate for your parent when you can't be there. I couldn't possibly recommend them more highly. In my book they are a 5-Plus!!!

Not reliable in providing aide staffing (last minute callouts)…read moreInaccurate billing Inaccurate contracting for services Not all aides qualified to provide services offered

I was told if the scheduled caregiver can't be there a replacement would be sent..twice this week…read moreno one showed up. I contacted the answering service. I got no call back. Looking at back invoices I was overcharged 12 hours one day. 15 hours another day and on the holiday at $52.50 an hour the caregiver was a half hour late, I was still charged for the scheduled shift. The caregivers come in late everyday when they do come in. I do not recommend this company to anyone. STAY FAR AWAY FROM SILVER LINING

One of the best home health care places i have found yet. Not only did i get the opportunity to…read morework for them but i got to care for my mother under them. They were very caring and when my mom needed a new pillow to sit on the owner brought it for her with her own money! We really appreciate everything they have done for us. So sad to have had to leave them as a employee but if I ever need their services again they will be the first place i will call. I also tell everyone about them. Anyone that asks me about home health aides i refer to apple tree.