I love this place I have been going for ten years…read more Its very clean and the techs are great

Management is extremely greedy. Went for a gel fill in yesterday- showed the technician an ombre…read morephoto and asked if she would be able to do it. She says yes no problem. Once she starts, it was clear she didn't know how to - totally fine. So we switch to French. The French tips were very thick and also bulky to the point where you could feel the tips were thicker. I paid, tipped $30 and left because I had been there for hours as they took me 45 minutes after my appointment. I also hate confrontation so I didn't say anything (my fault). Next day I call and politely explain the situation. They said no problem. I switched to cat eye - management tries gaslighting me saying my nails were fine and that "there's no one available to fix them now anyway" - not true as I called and scheduled an appointment. Told me it would be a $10 up charge. I politely asked if they could waive the fee for the inconvenience. Was told ok hold on and she walked away. New tech comes and re does my nails and tells me at the end it's an upcharge of $10 - while I understand the charge, and $10 is not a lot, it's the principle. I now paid $10 and tipped the new tech again. $120 in total for a cateye gel manicure and 4 hours of my time. Explained to management I would not be returning and ad I left, management was yelling price differences at me as I walked out. Unprofessional and greedy business.

Just a huge shout out to my girl, Alina. She is a color genius and I can always trust her to tell…read moreme what would look good. If you ask me, this is THE salon to go to in this area. Between the color selection and the overall clean aesthetic, you really can't beat this. And they just have a great track record for consistency.

Quick, efficient, great manicure, friendly staff. Clean!!! And they always nail my design requests…read more The only salon I've ever filled out an entire reward card for.

The decorations are very colorful and cute; it's adorable. The bathrooms, nail stations, floors etc…read moreare all very clean, and all of the implements seem to be very well sanitized/sterilized. They also have a ton of color choices for polish, powder, and gel. The pedicures have been great; it's always a very relaxing atmosphere, and they've never made me feel rushed. The dip powder manicures have been 4 out of 5 stars for me because they sometimes don't always cover the side edges of my nails, and they always use the small skinny drill tip to file the back of my nail bed and cuticle beforehand, to get through the "manicure" part quicker and easier. I know that filing the nail bed a little beforehand can help the material stick better than it would to a super smooth surface, but I'm always disappointed when I see the drill come out for a fast cuticle cleanup instead of doing it all manually with the manicure tools . The pricing is moderate, the staff is very nice and professional, and I will definitely go back in the future, because I like the pedicures so much.

It just really-opened under new ownership and they did a COMPLETE update it was absolutely…read morebeautiful inside!! I was a walk in for a gel polish pedicure waited a little bit it was very relaxing and super clean!! If you do gel polish for pedicure it is $15 extra and currently they are doing 15% off!!

A picture's worth a thousand words so here's about 7,000 of them…read more.. No one, and I mean NO ONE does it better than my Nail Wizard, May. I'd carve out my own kidney with a dull butter knife for her.

Didn't expect to love a place first person first try but omg this place is amazing. My nails are…read moresuper long and they did them so quick but beautiful!! And took me an hour before close for a fill in acrylic and two nails Missing ! I highly recommend

I first visited this place about 6 months ago. I loved how clean they were. I recently checked…read moretheir reviews on here and saw some negative reviews and one saying they've failed in level of service since new management. I'm here to tell you I love this place!! I'm disgusted by how most nail salons reuse tools and don't wash their pedicure tubs but, at Medford Spa Nail they use tools straight out of a new package and use plastic covers in their pedicure tubs for each use. I got my first ever gel manicure today by Michelle and she was awesome and paid attention to every detail. Sam explained to me how to care for gel nails. He also offered me their membership card for just $2 and you can rack up points to get free treatments. This will be my go-to place from now on and I will always ask for Michelle!

I am a regular customers at Medford nails for the past two years. The last three appointment I had…read moreit with the new owner. Mia is very unprofessional when it comes to appointment and clarity about points. I had $28 in points from the previous owner. My last three appointments I'm trying to use my $28 and the new owner is making all kinds of excuse I finally get to use my points today, but unfortunately, she only gave me $10 in points "saying that system only have $10 not $28 "now she is aware of this since my last three appointments Medford spa does not run very efficiently. I'm not happy with being overcharged ..my tech James is wonderful. He did A very good job With my nail.I don't recommend Medford spa They are overpriced ..

I have been going to this nail salon since I was little, and they have never failed to please!…read moreEvery nail appointment exceeds my expectations, and the nail techs are always friendly. I absolutely love my nails, and if you go here, I'm sure you will as well! In regard to their handling of the current situation, I have to say, I am extremely pleased. They check your temperature when you walk in, squirt some hand sanitizer on your hands, and have erected plexiglass between the nail tech and yourself. I feel comfortable and safe while getting my nails done! I highly recommend this nail salon, you will be satisfied with the end result!

They were so sweet at this nail salon! Every person I worked with was kind! Maria, Claire and…read moreNicole! They all were so thorough and I love the way my nails came out!

How could I not rate my favorite Nail Salon anything less than 5 stars!!! I have been a regular…read morecustomer, usually every 3-4 weeks, since moving to the area last year! They are open until 7pm M-F so that works out great with my schedule, going straight there after work! Saturday and Sundays are always very busy so appointments are recommended! Lucy always does my manicures and pedicures although there were times she either wasn't there or working on someone else and I used another technician! I have never left with my nails looking anything short of perfect! I always used to get the gel manicures until one day I saw a customer getting a powder manicure. I tried the powder and I've been hooked since! I will never get any other type of manicure. Since I made the switch, my nails have become much stronger, no chipping and my nails always look like I just walked out of the salon, even 3 weeks after getting them done! The salon is very clean, everyone who works there are always so friendly and it's the most relaxing way to end my day! I have to mention the 10 or 20 minute massage they offer while your old polish, wrapped in tin foil, is ready to be taken off. A dollar for every minute so the $10 dollars I pay for the massage is so well worth it! I have taken advantage of the spa pedicures they offer in addition to the standard pedicures! There are too many to list but the milk and honey and the lavender spa pedicures are the ones I usually getl!! Pampered is pretty much what you receive, for any of their services, so treat yourself and walk out feeling absolutely fantastic!!

I have been coming to this nail salon for over 10 years, but unfortunately, after today, I will not…read morebe returning. I had a scheduled appointment and ended up waiting about 30 minutes. When they apologized, I was completely understanding and told them it was no big deal at all. I then had a pedicure and a manicure. I had regular Color Street polish on my nails, not gel. The nail tech initially tried removing it with a cotton ball, but because Color Street can be a little more difficult to remove, she ended up using the nail tool to get the rest off. When it was time to pay, I was charged $20 for the manicure, even though I didn't even get polish put on. When I questioned why it was $20, the nail tech explained that Judy, the owner, saw her using the tool to remove my polish and told her to charge me an additional $5. That honestly really rubbed me the wrong way. This was REGULAR nail polish, not gel, acrylic, dip, or anything else that would normally require a special removal service. It simply needed a little more time to remove. After being a loyal customer for over a decade, waiting 30 minutes past my scheduled appointment without complaining, and being completely understanding about the delay, I found it incredibly petty to then add an extra $5 charge because my regular polish took a little longer to remove. It's not about the $5. It's about how you treat a longtime, loyal customer. I would never have expected something like this after coming here for so many years. Unfortunately, they lost a customer over it.

Moved to the area about a year ago and have tried quite a few nail salons, but none compare to Top…read moreCoat Nails 2. The salon is clean, beautiful, and modern, with an endless selection of colors and services. The customer service is exceptional, and everyone is so welcoming. Plus my manicure and pedicure actually last. They've also been incredibly accommodating with my kids. My son was able to relax on the couch with a snack and watch a show on an iPad while I had my nails done, which made the whole experience so much easier. I won't go anywhere else now that I've found them. Highly recommend!

Been going here for over a year and I am done. Waits are too long, even during the day in the…read moremiddle of the week. Taking 3+ hours for a fill in. Last older lady I saw was very aggressive and not nice. Kept slapping my hand and sighing when I couldn't understand where she wanted my hands to go. Ashame bc they do do a nice job , but I'm sure the next place will too.