I had truly such an amazing salon experience thanks to the kindness the amazing Lorna. I felt a…read morelittle nervous going in for a haircut, because let's be real when do we ever feel confident about any haircut. Lorna made me feel so comfortable and I felt my nerves leaving my body immediately. She listened to what I wanted and added her recommendations and then worked her magic. At one point I told her to just do whatever she wanted because I fully trusted her. I asked her to clean up my layers while keeping the length and adding some curtain bangs. I left feeling so beautiful and so happy! Lorna is truly the best and overall such a great person to chat with. Highly recommend!

I came to this salon as a first time customer, and was super excited to get my hair cut after covid…read moreand try this place out. I was called the morning of my appointment and rushed to view an email "unless my appointment would be cancelled." Driving from 1.5 hours away, and being given this email *2 hours before my appointment received the email at 10:30 am with a 12:45 appointment and was told that they had my incorrect email prior, have zero missed calls and zero voicemails* , I rushed out the door. With it raining heavily on the highway, there was a lot of traffic and I got delayed for my appointment. I pulled up to the salon, and they not only refused to see me, but turned their backs away from me in the window, and I was told over the phone that I would be charged a full 120.00 service fee for arriving behind *due to a situation which was out of my control. And now I'm being called entitled by the owner. Would understand if it was fees applied to a future booking, as nothing in their website COVID policy states that this is not an option.* Let me also note that I tried to call multiple times *at least 3x* before my appointment time started to notify them but their phone was off the hook, so I had to email. I told them I only needed a light trim, could skip the blowout, etc. but they said no, and refused my business. They then proceeded to book me for another appointment and I asked if they could help apply some credit to the next appointment. Again was refused. *Even though there's no a policy in place that says this is not an option. I had my lawyer look over it as well to confirm.* *I had pulled up to the salon to enter and they called my phone as I was outside to cancel. I was in my car and waved politely, and am being told that made the staff "uncomfortable" by even showing up? I had an appointment! I wasn't even allowed to walk in and discuss a rebooking with them. I was super polite about it and gave multiple opportunities to amend the situation. Still waiting for this to be amended, but not holding out any hope here.* Now I just got a notification about my next appointment being cancelled (without me asking to cancel it). *The salon assumed, and is now stating they don't want my business because I'm not 100% happy with how things went down. I wouldn't want them to cut my hair now anyhow, I'm very particular with who touches my head, and wouldn't trust them after this event.* *I asked to speak to the owner to resolve this peacefully and was denied. Courtney I know you are seeing this.. would love to hear from you - please call me to resolve this peacefully.* This place is rude, unprofessional, and I would never recommend going here *if you value good business ethics, this place is not for you.* Worst customer service ever. *I tried to do a good thing in supporting a small business in a difficult time, and I'm being called entitled by the owner multiple times. I'm a very fair person and just upset about this situation.* I'm highly offended.

Went here on a whim while out of town. Needed a blowout and took a chance on getting matched with…read morewhatever stylist could take me at 10 am on a Saturday. SOOOOOO lucky to have had Nuni as my stylist today. Amazing blowout especially considering we had never worked together before. Will 100% be back when I return to Williamsburg. Soooo good. Added bonus, yummy tea and coffee on the house to enjoy!

I can't say enough great things about this salon. From the moment you walk in, the staff is warm…read moreand welcoming, and the space itself is so beautiful--it's the kind of place you actually want to hang out in. I've been coming to Rob Peetoom since they opened, and my hair has completely transformed. Not only is it healthier, but Anna and Trent consistently deliver the blonde of my dreams, they're absolute masters at what they do. I recently had a facial with Lucy, and it was incredibly relaxing. I love that they use Biologique Recherche, truly the best skincare products with real results. Lucy also did my brow tint and lamination, and I couldn't be happier with the outcome. Highly recommend all around!

I went in two weeks ago looking to get highlights for a fresh summer glow, and Ava was amazing from…read morestart to finish. She was incredibly kind, took the time to understand exactly what I wanted, and guided me toward the best option for my hair. Even though highlighting is a detailed and time-intensive process, Ava's attention to detail was exceptional! When it came time to choose the right shade, she brought out a color swatch book and walked me through the different tones, helping me find the one that would complement me best. I really appreciated how personalized the experience felt, and I loved being able to look through all the color options myself. Ava is a talented stylist who genuinely cares about her clients and their results. I left feeling refreshed, confident, and like a whole new person. I couldn't be happier with my highlights and would highly recommend her!

I did not enjoy my service here. While everyone was very nice, my original appointment was pushed…read moreback half an hour with less than an hour notice (I was already on my way when I got a text about this). I then ended up waiting longer, so my appointment didn't start until 45 minutes after my original time. Due to this, it seemed like my service was very rushed and I was unhappy with how the cut came out. I had to go back in the following week to have it touched up. Also, the salon bathroom smelled awful and the salon gets incredibly smoky and hazy. While this place wasn't for me, it seems a lot of people like it, so maybe it's all dependent on the stylist

High Horse Salon is excellent! Wonderful ambiance and super clean with the best staff! Lee, at the…read morefront desk is so wonderful-- kind and sweet and expert at the helm! I had a pixie cut with texturizing and precision with FETIJA who is truly expert The services offered include cut, color, highlights, buzz and layer cutting -- all stylists are superb! I highly commend and recommend High Horse Salon 5++++ STARS

I made an appointment for a single process with haircut at 4:30pm. I arrived at 4:10pm, it was…read morestill relatively hot out but no ac on, I checked in, didn't get taken by Zayne until 4:50pm. I explained what I wanted and then she started going into a lecture as if she had a doctorate of hair about roots coming in as if I wasn't a teen in the 90s and somehow that should scare me . She then steps away and starts talking about me a few feet away to her colleague. When they both come over, I'm officially over the rudeness and the condescension. No one needs to "hair" splain to me. They weren't listening to my choice and merely wanted me to go back to balayage (I could see where this was going). If you're okay with someone treating you like you're both invisible and an idiot and have no experience with your own hair, then this is the place for you .

After a bad haircut elsewhere, I was really hesitant about cutting my hair for a while. Mika at…read moreRoom Salon absolutely delivered. I showed her a pic of my old style, explained my hair goals and she listened carefully. She cleaned everything up, and added just the right amount of texture. I've been growing my hair out, and she worked with what I had to bring it back to shape. It feels lighter and I can definitely work with this style.

Great place! Limi always takes excellent care of me. It's small so it is sometimes hard to get an…read moreappointment but totally worth the wait :)

My sis goes here because 1) it's Japanese and so are we (well, haifu) and 2) it's a block from her…read moreapartment. She loves this place, and I found myself bereft of my usual stylist (it's a long story) so I decided to give it a go. I have to say, it was worth the 2 hour commute from my house in the suburbs. First, it's a beautiful space, with lots of cute Japanese people with pink hair running about (with purpose, not just randomly, or for exercise or something). Plus everyone is so polite. Second, you will get the most awesome head massage. Not just a cursory scritch scritch scritch. You will feel your brains reformed within. Third, Junko is a magician with hair styling. She turns my sis's hair, which is so thick that other, less tenacious, stylists have complained that it grows back as you are cutting it, into a beautiful sexy work of art. As for my hair, I came in with an overprocessed, desert-dry mess. Somehow, I came out of Shizen transformed so dramatically that a number of people have commented on how great my hair looks. It feels and looks healthy and shiny, and is exactly the cut I asked for, meticulously done. In addition to Junko, I highly recommend the Japanese moisturizing shampoo and conditioner that they used (and I bought) -- Janelle AX and ER. Like Rumplestiltskin, it somehow turned my straw hair into gold.

I've been going to Shizen since July 2020 and was a loyal client of Yuta until he moved back to…read moreJapan. I always had great experiences there, which is why this is disappointing to write. About two months ago, I went in for a haircut and single-process color with a new stylist, Jane. The blowout looked good initially, so I didn't realize until later that the haircut was uneven -- one side had noticeably more weight than the other. I politely emailed the salon asking if I could come back to have it adjusted, fully intending to tip for the correction. The response I received felt curt and dismissive, which left a bad impression, but I decided to let it go and simply try a different stylist next time. Unfortunately, the color service was also disappointing. While the shade was close to what I wanted, the application itself was uneven. At one point, another stylist had to mix more dye because there wasn't enough prepared initially, but the second batch clearly wasn't the same tone. As a result, my roots ended up noticeably lighter than the rest of my hair, despite it being intended as one uniform color. Now, two months later, I tried booking another appointment for a trim and highlights. I called multiple times over three days with no answer and also sent an email that went unanswered. Out of curiosity, I called from a Google number, and while they still didn't answer, that was the only number they called back. I genuinely liked Shizen for years, which makes this experience especially disappointing. But after the poor service, dismissive communication, and now being seemingly ignored altogether, I'll gladly be taking my business elsewhere.

This salon is AMAZING!!! I was looking for a good haircut…read moreto clean up my dead ends and add layers for volume. Coby listened to what I wanted at the beginning of the appointment and gave me EXACTLY what I was looking for! She really took her time, explained every step she was taking, and going in detail about every product used. She truly cared about what I wanted and I do not think I've ever gotten a haircut as thorough. I walked out with my hair looking the best it's ever looked. The salon is so chic and clean, I felt extremely comfortable there the entire time, and such a hospitable environment. If you want the best haircut of your life, go to Little Axe Salon!

WOW!!!! I so happy, I just learned that one of my favorite stylists opened her own salon in…read moreWilliamsburg! I was just in NY last week and got done seeing Coby and all I can say is I love my hair (as usual)!!!! Coby is an amazing hairdresser and I just love her to death!!! I used to go to her at Bumble and bumble and followed her to Marie Robinson. I go to her every single time I am in NY. Your cuts will last longer, your hair will look amazing and she is super professional. Check her out, you will become hooked too...The salon is super cute and intimate. I love it!

I am a dark brunette starting to go gray, and I hated that line of demarcation. I was interested in…read moregrey blending. I also did a terrible home dye job that needed to be corrected. I didn't want to be naturally gray and I didn't wanna be a blonde with highlights either. Of course I wanted it all to be low maintenance. Dev suceeded! what I love the most is that it looks so natural I don't have obvious roots and I only go back once every six/seven weeks!! it couldn't be better.

I want to be clear that I did not have my hair done here. But - my cousin did and I came with her…read morewhen she had her appointment. She had her hair done by Devin, who was very nice and her hair came out stunning. Really talented stylist. I have had my own stylist for years, but I would not hesitate to see Devin as a backup. Such a talent.

500/5 stars. Book…read moreKentaro immediately. Kentaro is a hair genius. The price is fair. The service is immaculate. The salon is peaceful. I love a dry cut. If I lived in Williamsburg, 87 would be my forever hair salon.

I came here on a recommendation from my cousin and I was NOT disappointed. The salon is so serene…read moreand the products they used smelled sooooo good. Akane cut my hair and she was so sweet and nice. I had researched their stylists before booking my appointment so I knew I would be working with someone who matched my style. I brought in a few photos from her Instagram that matched what I wanted to do and it came out perfect!!! I'll definitely be back.

I got very Short HairCut. The hairstylist - Nao told me that is called Pixie Cuts. It is very…read moreSexi, Shaggy, Spiky, and easy to take care. Nao is skilled, talented, detail oriented and has great taste. I love my new hair style! The salon is Brooklyn style and cozy and comfortable.

This experience was so pleasant - from the first touch point to the finished product. Nao was great…read moreat communicating over email and kept me updated about my appointment when there was some potential weather issues. Nao took the time to execute exactly what I wanted and really took his time. He is very kind, and skilled at his work. The massage he gave was enough to win me over. I will continue to come back to Nao for my hair needs.