I went in to get a carwash and decided to go ahead and get my oil changed the guy said it comes with a basic carwash I told him I wanted the ultimate carwash which was an additional 20 mo big I come here often. Today they half washed and cleaned my truck and when it was brought to their attention I was told that I should have paid for the 60 wash if I wanted them to really clean and wipe everything down. I said but yall half vacuumed and sprayed product and didn't even wipe it off. They were supposed to wipe dress the entire but this is what I got. I have been coming here for years I won't be back. read more

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Service was great. Carlos took care of everything that I wanted. Detailed inside and outside. Looked great! William O. read more

AMAZING service! Very attentive and welcoming staff, had not cleaned it in a few months and they left it spotless. With children the car had food and stains everywhere, will definitely be coming back! This is what I'm talking about bang for your buck. read more

Jennifer was accommodating after some debating and reasoning on a $32 purchase and a hour wait for the full service that I didn't receive. She refunded me for the inside service, and charge me for the tunnel run service. The main reason was to remove this tag residue on my windshield. Waited for a full hour and left with it still on. read more

Rain Forest Car Wash - Car Wash Near Me - Cypress, Texas

Service here suck .... Here for 30 minutes and service starts working on the car behind me....

The quality of the work is generally pretty good, but the service and communication is bad. A lot of inconsistency in messaging around work to be done and the associated price, and I was left with the overall impression of being ripped off, not just on the work done on my car, but on the work quoted for my wife's car. She has spent quite a lot of money with this facility over a number of years, but when she agreed in principal to have some work done, she was asked for a deposit the manager clearly thought better of this because he communicated with me that a deposit would no longer be required, but the damage had already been done. Unlikely that we would ever use this place again - just don't feel we can trust them. read more

Great location, excellent customer service, friendly staff and fair prices on all services! I've been coming here since 2008 when I first moved into this area. Everything they do is solid. My first trip was for a car inspection, followed by several oil changes and system flush or two. If I ever needed a fair estimate I would come here first. I've had many many car washes. Probably half were full service and half were drive thru w/ free self service vacuums. Never had any damage to my vehicle exterior. Period. Never felt like they half-assed or rushed the cleaning. Their crew works really hard and fast. For that I tip them well of course! Here's a tip: if you need cash to tip the detail crew go inside the shop. You can buy an item for $1 and get cash back. I'll definitely keep coming here. Probably need a membership.. I'm not sure if they offer that but I'll ask next time. read more

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I literally asked for the regular oil change with their free car wash. Ended up leaving an hour later, they didn't even tell me my car was ready or anything. Charged me almost 100 dollars. Of course they offered everyone a rain check for their car. And didn't bother offering me one until I ASKED THEM. This place kinda sucks, yeah my car is cleaned and they put an oil I didn't even ask for in my car. But if you're going to offer someone something that is for everyone, offer it to all your customers. There was no respect while I was here. One star is generous. read more

Very rude, unprofessional staff, they try to force you to upgrade any service, or wait for a long time, over charge you any way they can.

The team did an AMAZING job! My car was definitely not in the best shape and they made it look brand new! I'll be coming back to them everytime! read more

Rain Forest Car Wash - Car Wash Near Me - Cypress, Texas

Enough is enough! The wait and the quality it's just not worth it. Just 3 cars in front of me. 1 hour 6 min so far.

I've been using this car wash for years now, but being they are in Katy my visits are less frequent. However, if I need an interior wash/detail they are the ones to go to. I plan around my crash visit. They will wax your car for about $80 and that includes buffer and interior detail. Or you can get a spray wax for $32. My car was almost a different color from all the pollen in Houston, now it is nice and shiny as it should be. Also, for $5 they will hand dry it after a regular wash, it's worth the money in my opinion. Also, vacuums are free. read more

Not satisfied with the quality of this place whatsoever. My fiancé paid $115 for a detail and his car was gone for 4 hours and this is what we got back. One quick swipe of a rag got it off so it obviously had not been touched in the places shown. Will not be returning read more

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The staff is always friendly & fun. It's the spot to come get your oil changed, inspections & car washes. They offer so much more, this is the main things I keep coming back for. They are always willing to answer any questions you may have. Even though I've moved a little over 30 mins from here I come back when I'm in the area. Affordable & great service all around. read more

Rain Forest Car Wash - The interior cleaning station. - Car Wash Near Me - Cypress, Texas

very slow the workers are just chit chatting almost been one hour i am. i would give negative stars if i could

They do not clean when you choose "full service number 1" wash. They tell you to upgrade for a dressing but when asked to explain they still tell you they do not clean they just wipe down. Meaning taking a slightly dry rag and wipe across once. I would not recommend this place to anyone. Myself and other customers complained about the same issues this day. read more

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I paid 24.99 for a car wash - and the car was not clean when it was done. The guys said I would have to pay $10 extra to do the console. I have never been to a full service car wash- that left the car dirty when you left. Basic cleaning should be included. The back seat floor board still has visible dirt. I will never go back. read more

Rain Forest Car Wash - After car wash- still filthy. - Car Wash Near Me - Cypress, Texas

I have been bringing my car here for the past 16 years for oil changes. We thought we had an oil leak, so my son brought the car back for them to take a look at it. They told us it was transmission fluid leaking and a seal needed to be replaced for $1600.00. We took the car to a different mechanic for a second opinion, and a plug needed to be replaced and was only $70. How you gonna try to rip off a vulnerable kid? Do better Rainforest car wash. You lost a loyal customer!! read more

Broke my car from inside while one of their employee was cleaning and they still didn't fix my car as promised still waiting on them and location manager (Farnando) behavior is unacceptable if you are going to ask why it's taking long their accuse is can't find the parts and he is going to tell you to to take it to court if you want don't recommend anyone to get their car clean from there because if they broke something in your car it will take forever for them to take care of it and they will not let you to fix it from dealer ship. SAVE YOUR CAR TO GET DAMAGE read more

The only reason why this place has ANY stars is because of the workers there that do such an incredible car wash. Also becuase of the price of an oil change with the full detailed car wash. A guy Brad who checked us in ask verbatim "Would you like a free 14 point inspection with the oil change and carwash." I immediately thought that sounded wrong and said ALL I WANT IS AN OIL CHANGE AND CAR WASH. It was a pretty long wait on a Saturday around 11am so we decided to take a stroll to Khols and then come back. When we came back and checked out to pay they added the inspection on my ticket!!! When we told Brad he seemed annoyed that we wanted to change it. And said that they were looking for us but couldn't find us. He seemed confused and sure that we asked for the inspection. How about NO. Just do what we requested and stop trying to bamboozle us!!! Its not our fault you didn't listen to our request. EVERY time I come to get an oil change this happens. Just stop. Not coming back. To be honest I think they do this a lot of people. read more

My car was in need of a full detail service. David was very nice and knowledgeable about what to get and what's best for the car and how much everything would be what's worth the cost. Got a shampoo and conditioner for carpets and seats. And Car washed and waxed. It did take a couple hours but I didn't mind cause it was a detail deep cleaning. Picked up my car no issue. My car was shiny again and feels and smells brand new. In total everything was $180. Which isn't too bad for a full detailing service and car wax. The next service shouldn't be as a deep detail clean so I'm interested to see how they will do with a basic wash/add wax and vacuuming services. read more

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Used to love this place but they are getting lazy. Just came home from paying almost $40 for inside and out cleaning and found under my floor mats dirty with no evidence of a vacuum. read more

Update. Wash was terrible. Footprints from my kids still ON the back of my seats, I had to show her and then just wiped them with my hand. I HAD TO REMIND THEM TO WASH THE WRITING IN MY WINDOW...that THEY wrote!! Then, I had to go back the next day because they forgot to tighten the guard for my oil pan. AVOID AT ALL COST. read more

If you buy into the membership they will no longer provide you with quality service. I have never understood why businesses promotes memberships if they do not want to honor them. Today I watched them initially change the time on another vehicle because they claim that they attend to the vehicles according to the time stamp. I honestly think it's because I'm a black woman because I see them cater to others. When I say cater I mean pull the other cars up and give them special attention. Now the outside manager did attempt to rectify the situation but his staff are a bunch of liars. I only gave one star because it wouldn't allow me to post a review without a star. read more

So disappointed at this place, my family and I have been coming here for a very long time. We are now going to have to find a different car wash/inspection place. Terrible customer service, there I left quality of work. read more

Rain Forest Car Wash - This was after the wash.. soooo what exactly did we pay for? - Car Wash Near Me - Cypress, Texas

Worst car wash ever. Ghetto employees and none of the vacuums work and everything is dirty as hell. I waisted my money here.

Yes! ***** stars because 6 was not an option! Best service, UH-MAZE-ING car detail, overall: Money well spent! Their attention to detail is worthy of paying for the service and a hefty tip! I have visited this location five times prior, as a "newbie" to Yelp, I could not wait for the opportunity to spread some review love for this spot! Spotless ride ? Check ! :) read more

Rain Forest Car Wash - Car Wash Near Me - Cypress, Texas

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Car wash review! I choose the $30 car wash option. After I went through the wash I went to the interior cleaning area and the two gentleman really spent a lot of time cleaning my mess of a car. I was impressed. They went over some spots twice and spent a lot of time on the rims and the whole car itself. I'm definitely coming back. Tipping: They will split the tip amongst themselves when you hand it to them. I saw a lot of people not tipping and I'm guessing it is because it was a free car wash with their oil change, but I feel like you should still give them a few bucks. It is freakin 100 degrees in the summer and they are working hard to clean your car. read more

Came here on a Saturday afternoon after Thanksgiving. Upon arriving, I found that there was no guidance as to what to do. I followed a couple of cars in front of me and eventually figured out you have to pay first. When you drive up, you are supposed to align your tire onto the conveyer belt, but again, there was no clear signage just a guy motioning to come forward. After going through the wash in neutral, it's not made very clear when you can put your car back in drive. The only reason I'm giving it three stars is because the detailers were very kind and helpful. read more

My first time here and definitely a fan now! I was looking for a car wash that did just seat cleaning and this was the right choice. I was offered a full service as well for a decent price and took it because why not? Pico and his crew did not disappoint! Thank you to Pico for taking care of my car and making it look super clean and brand new again , will come back! read more

I got home and discovered that on passenger exterior side was not as towel dried as the drivers' side. It's damn hard to get those trillions of spots removed even with just a damp cloth. You think I wouldn't inspect that side as soon as I got home!! Not going back. $19 down the drain!! read more

BEWARE!!! I'm the owner of B & D Auto Sales, I've been letting this company change oil for several years now on my cars. I've noticed a lot of oil leaks recently. I'm a company that has spend much money with oil change. My las car I took there when it returned had zero oil in it. Oil was sprayed all under the hood. They forgot to put oil filter back. When I went back I was cursed by the attendant and mechanic. I was threatened with physical violence and verbal abuse. I have video on my phone, of this situation. BEWARE!!! This place is not to be TRUSTED!!! read more

DO NOT GET A CARWASH HERE THEY ARE LIERS and DECEITFUL PLEASE READ I am requesting an immediate phone call with the owner. I am the owner of the 2021 Escalade that was damaged due to the actions of one of your staff members. I have been very patient and amenable during this process which started in March 2022. I have been given the run around for 2 months now with the understanding that you and your team would do the right thing and assist me with paying my vehicle deductible as this was stated by the manager (which was recorded). Tonight your manager Fernando changed his tune and said your company will not help with any repair cost. Over the last two months I have periodically reached out to these people to understand what their process was for reconciling issues. At every step of the way I have expressed that I only wish to come to an amicable resolution and they "seemed" to be in agreement. However, all they have been doing is delaying. When they say they will call me back (they never do). I ALWAYS have to pop up later in the evening (after I get off work) to speak with someone and I was stalled every time. I even told them I know the employee didn't do anything malicious, but my vehicle was still affected. The managers even reviewed their cameras and corroborated the story as it relates to may perspective of what occurred. Upon doing so he shared with me that I needed to get 3 quotes before they would take care of it. But assured me that they would do so. NOW, (May 5) it is a different story!!? ( This was recorded by me as well). I am requesting to speak to the owner or someone who can help me resolve this matter immediately! Your deceitful actions show just how unethical and flippant you all have been. read more

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This review is solely for the car wash, not the auto care. The set up is different than many car washes: here you pay at a machine with a digital interface, drive yourself through the suds, and then exit for the staff to clean the interior. I'm typically pretty friendly to the workers, partly because I want them to do a good job on my car, and partly because I genuinely appreciate someone willing to clean my ridiculously dirty car. Everyone I encountered was friendly and genuine, but the guy at the register liked to talk. (A LOT! I hard a hard time extricating myself from the conversation.) As for my car, the guys did a great job. Sometimes you come out with a car that is just "cleaner than it was" and sometimes you get an actually CLEAN car. This was a CLEAN car, except they forgot to vacuum the way back. Otherwise, it was immaculate. The only other thing that frustrates me is that they no longer honor coupons but the machine has a screen that reads "Enter Coupon." Note to the management: please either a) accept coupons or b) update your software. (And while you're at it, give the poor dude at the register some coaching tips on how to be an efficient cashier. Maybe a timer? Dude seriously doesn't know when to stop.) read more

Do not come here. We brought a vehicle up here first thing Saturday morning for a full detail. Today more than 24 hours later after having all the doors and windows open we had the car backed in on our sloped driveway. We went out to the vehicle thinking it should be more than dry by now and we found a pool of water in the floorboard. We immediately called and brought the vehicle back up here to get it taken care of... No apology. No refund. No discount. Not even a good explanation. Oops. Sometimes that happens. They are sucking the water up now but I am Pissed at their lack of concern over the possible damage that could have incurred had we not had a sloped driveway. read more

Rain Forest Car Wash - Car Wash Near Me - Cypress, Texas

This place has gone downhill service wise. 55 minutes to wash car and get vacuumed with only 2 cars ahead of and would not give a refund even though they could not provide the service in a reasonable timeframe. Don't waste your money here go somewhere else. read more

TERRIBLE TERRIBLE! Experience with the latest oil change. Take a look how they put back the splash shield (engine metal protection). It was new and they destroyed it. Really bad, 6 years customer and they did this to me. This means that they do not care your vehicles. just be carefuI if you want their services. honestly, I do not trust them any more. read more

Rain Forest Car Wash - Car Wash Near Me - Cypress, Texas

Chava, Augustine and David are awesome people they always take great care of my trucks and cars since I been coming. I highly recommend these three are they BEST!!!!! read more

I now have the worst headache ever, pulled up to the car was at 12:58 pm with 3 cars in front of me... it is now 1:37 pm and I'm still waiting for my car. read more

Rain Forest Car Wash - Why is it taking so damn long - Car Wash Near Me - Cypress, Texas

I WAS a loyal customer especially when Brad owned the facility. Since they opened until recently all of our cars got oil changed here. But a couple of years ago they stated they had to charge extra because our Minivan uses a special oil filter. What? I still went here for two more times last year, but no more! I went to Express Oil change closer to me and it was cheaper and so much better service!!! Rain Forest had such a nice facility, but it is aging and the service or lack of If horrible under new management! There are so many oil change facilities around us that the car wash was a good thing but now that just add it on the price and think customers will keep coming back...Well, not me no mire like many more before me!!! read more