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Rain City Roofers

4.7 (14 reviews)
Open • 8:00 am - 5:00 pm

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1 year ago

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3 years ago

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6 years ago

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7 years ago

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9 years ago

Outstanding in every way. Kind, honest team player!! I would give Jason and Rain City ten stars if I could!!

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Review Highlights - Rain City Roofers

“. Whether it's a leaky roof or a new roof, I would highly recommend Jason at Rain City Roofers”

Mentioned in 10 reviews

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IBEX Roof - IBEX Roof Logo

IBEX Roof

(61 reviews)

Re roofing project. The Ibex team was very reponsive to communications, addressing any concerns and…read moreensuring the products I ordered were installed to my satisfaction. The site team worked quickly.

This review reflects my personal experience with IBEX over approximately a two-year period, from…read moreroof installation through multiple follow-up service visits. From the start, my project did not include what I understood to be their standard process, which typically involves a pre-job walkthrough and a post-job inspection with the homeowner. In my case, that process did not take place. In hindsight, that missing step appears significant, as several issues were not identified or addressed early. Over the following two years, IBEX returned to my home approximately 4-5 times for installation-related issues. These included step flashing problems that resulted in shingles lifting in affected areas, ridge vent replacement due to improper product selection for the roof design, and replacement of damaged gutters. Minor cosmetic damage was also documented during this period. IBEX did respond in most cases and performed repairs, but the frequency of return visits was higher than expected for a new installation. More recently, while performing routine maintenance in my attic, I discovered organic growth and requested a full inspection. During that inspection, it was documented that ventilation and airflow were not performing as intended. I was told that intake and exhaust pathways were restricted, including blocked or improperly sealed gable vent areas and limited airflow at portions of the eaves due to insulation and framing conditions. To address this, IBEX performed corrective work that required modifying the roof system at the upper roof to attic entry transition point to improve airflow into the attic space. Additional penetration points were also added at the lower roof edge area. Which does not look appealing. At this point, there has not been enough long-term data provided to determine whether they are beneficial or how they will impact performance over time. I was also informed there was differing guidance among technicians regarding whether certain venting adjustments were required in that area. Following these repairs, mold remediation was completed. While IBEX did respond and attempt to correct issues once identified, the overall outcome required repeated service visits and additional modifications beyond the original installation. At this point, the system is no longer in its original installed condition, and I have concerns about long-term performance and ventilation design. Based on my experience, I would strongly encourage homeowners to have an attic and roof inspection performed after installation and again at a later date to ensure that ventilation and installation details are functioning as intended and that nothing was missed during the initial process. Roof Size for Reference w/detached Shop:44SQ Price: $39K w/discounts included.

Rain City Roofers - roofing - Updated October 2026

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