Ate here today by myself for lunch on Presidents' day that I got the grilled pork loin over rice as a lunch special that it comes with orange lime drink and beef stewed soup. As an overall, it was definitely great and delicious. The service there was also attentive and very pleasant, respectful and kind and thanks to my server named David for keeping me company and spoken some broken Spanish of what I really wanted to order. I couldn't agree more about it. Finally, I would definitely eat and come back again next time! :) read more

Raices - Colombian Near Me - Jackson Heights, New York

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Luis was the best!!!! El mejor mesero :) El servicio fue excelente. Me gusto el lugar y el ambiente en general 10/10 read more

Raices - Margarita and sangría - Colombian Near Me - Jackson Heights, New York

experience for future guests. Mi experiencia en este restaurante no fue la mejor debido al servicio recibido por parte del mesero Diego. La atención fue poco profesional, con una actitud poco amable y falta de interés hacia los clientes. Considero que el servicio al cliente es una parte fundamental de cualquier restaurante y lamentablemente en esta ocasión no estuvo a la altura de lo esperado. Espero que puedan tomar este comentario de manera constructiva para mejorar la experiencia de futuros clientes. My experience at this restaurant was not the best due to the service received from the waiter, Diego. The service was unprofessional, with an unfriendly attitude and a lack of interest toward the customers. I believe that customer service is a fundamental part of any restaurant, and unfortunately, on this occasion, it did not live up to expectations. I hope you can take this feedback constructively to improve the experience for future guests. read more

Our cousin took us to this restaurant, and we were absolutely blown away by both the food and the atmosphere. The live music added such a fun energy to the night, and the personal photos made the experience even more memorable. We loved the wide variety of food options, and the entire service team went above and beyond to make sure we had an amazing time. Truly an unforgettable experience! read more

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Let me at least reminisce on here about this place and the ambience. Started to visit this place since 2019. Raices was and still is the place where I would drop by for a happy hour, hang out with family on the weekend, or a quick lunch. This place has the BEST Ceviche and signature drinks. My favorite signature drink was actually called Raices. During the weekend and on special sporting events this place will get crowded. Especially, during happy hour. They have a great happy hour and selection. The bartenders and staff are very sweet and humble. The location is great size. They do cater to birthdays and special events. Highly recommend if you stop by Jackson Heights. read more

La comida estuvo muy rica la bebida también y estaban fuertes, pero la música estába muy alta te impide tener una conversación si eso es lo que buscas y deseas. nosotros llegamos como a las 9:30 p.m. tuvimos una excelente atención gracias a Luis, es un excelente mesero read more

Raices - posta cartagenera - Colombian Near Me - Jackson Heights, New York

Days ago I celebrated my birthday in this restaurant. I have become a regular for all good reasons you can think about, but my birthday was out of this world! Honestly, we were a group of over 20 people: employees at Raices do know what Customer Service means. You will also eat the best Colombian food in NY. The restaurant is big but cozy, what makes it perfect for events, and is beautifully decorated. And the music? Wow! we were so lucky to have a great singer and an amazing dj that night (salsa, merengue, bachata, vallenato, all Latin rhytms), we danced the night away! If there were more stars I would give them all to them. They all deserve all kinds of praise! Raices is by far the Best Colombian restaurant in NY! read more

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There was no wait time, my dad and I got immediately seated. They have small bar and outdoor seating available as well. I ordered myself chicken while my dad got shrimp. He wanted yuca Frita instead of tostones but the waitress informed us that would be an additional charge so we didn't do that- That being said, the food was delicious, I just wish the staff was more attentive. My father had to ask the hostess that sat us down to find someone to take our order. If I could give this restaurant a three. Five I would but since I can't three stars will do. read more

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Juliana was the best!!! Excellent service and good customer service!!! Colombia never fails read more

Cool ambiance with a DJ. It was a little loud and service was a little slow. We got the bandeja and seafood plate for 2. I liked the yuca fries. Both dishes were very filling. My husband wasn't a fan of the food...he felt like it wasn't fresh and was sitting for a while. read more

Raices - Colombian Near Me - Jackson Heights, New York

Thanks to UberEATS trying to get my business with a promo code, I had the freedom to gamble on a meal from a restaurant I've never been to. Boy oh boy! Did I hit the jackpot with this one! The app doesn't allow you to select your steak's cooking temperature (rare to well done). I guess I got medium well to well done. I didn't care, that was not important because I devoured the entire thing! So good! Rice was delicious too. Ate all of that too! The only thing I didn't care for were the tostones. They were way too hard. read more

Raices - Entrana Gallo Pinto (skirt steak) - Colombian Near Me - Jackson Heights, New York

Just ordered through uber eats and my coworker and I just tried the food. Unfortunately everything we tried was terrible. What did not have any taste or flavor. Others just had weird tastes. I'm not sure if this is normal but this was a horrible experience and introduction to this restaurant. Very disappointed my lunch was ruined today. read more

Pésima atención hice una reservación para celebrar un cumpleaños y cuando llegamos no tenían la mesa lista estaba ocupada.

Presentation is nice but this picture speaks for itself. Uncooked salmon. Not interested in returning unfortunately.

Delicious!! The skirt steak aka entrana was a decent portion and the lengua was delicious with the side of rice and beans! I'll be back to try their other dishes read more

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Muy rico todo! La comida súper rica El cebiche de chicharrón fue mi favorito súper rico y los pataconcitos muy tostados y delgados me gustaron mucho La cazuela muy rica también Muy buen servicio y el postre muy delicioso muchas gracias read more

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We went for brunch on a Saturday - it's not crowded at all - the san cocho hit the spot!! It was just what needed for a rainy Saturday

Came here with a moderate-sized group on a Friday evening and was surprised to see literally no one else inside for dinner. Before getting seated, the hostess let us know they temporarily did not have their liquor license, and we could not bring in alcohol either (odd but fine enough). Between the seven of us, tried all sorts of dishes: Empanadas de Carne ($5.50) - six well fried patties with tender meat inside Empanadas de Pollo ($5.50) - not as juicy as the carne option Cazuelita Morcilla ($13.95) - fantastic blood sausage casserole, balanced Lengua a la Criolla ($21.50) - thick cow tongue with rice and beans, would have preferred this diced into a meal Camarones al Ajillo ($24) - shrimp in garlic sauce, good flavors and large pieces Tostones Guacamole ($12.95) - basic guac and tostones, could have used more salt Arepa con Queso ($4.75) - fresh arepas topped with a block of cheese, needed some hot sauce for more of a kick Chicharron con Arepa ($4.95) - better than the cheese option, more flavor Bandeja Tipica Antioquena ($16.95) - meat platter with eggs and plantains, a bit overly fried but definitely a filling amount of food. Service is solid as we were the only customers there, and the items came out quickly. A little far from the train but a no hassle spot for dinner. read more

Raices - Arepas - Colombian Near Me - Jackson Heights, New York

This place is delicious ! very big portions you definitely get your moneys worth, and the customer service is amazing. inside is very clean and good ambiance. always a good vibe with music playing. this is definitely a must try spot the empanadas are SO good ! definitely coming back good spot to even have a birthday dinner or celebration . amazing ! read more

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The food was cold the meat was undercooked. Nobody came to see if our table needed anything I had to call over a waitress the service is terrible. all in a huddle talking instead of attending their customers. read more

Service was terrible. The food was bad. The waiter messed up our order twice. The drinks were weak. And when I asked for water the waiter forgot when I asked again we got warm water. Waited 30 minutes just to get our bill. Would not recommend. El servico horrible. El comida established Mala. Un esteak established muy durometer. Los tragos no estaban furertes. El mesero se equivoco la order dos veces. No lo recomeendo read more

Our waitress Olivia C was the best server I've ever had. She was very kind and hospitable, checked on us often but wasn't overbearing. It was a packed house but she made sure to take care of us on little requests like extra limes while bringing out platters of food to larger tables. Very quick and prompt we never had to wait for anything. The bussers were also very friendly and took away the excess off our tables anytime we needed space. The entrees were better than the appetizers for sure. They're huge portions so I would maybe even skip apps. The empanadas were greasy and lacked flavor, ceviche too sweet, but the chicken with mushroom sauce was delicious. Margarita was extremely salty/sour without the rim. Not sure what happened there. Thank you Olivia for your hospitality! read more

It was really delicious and I will certainly be back. We got the grilled shrimp in garlic sauce, the skirt steak, and a salad. All delicious!!! Also the guava break budding cake desert was delicious too. Fun atmosphere and nice service. read more

Raices - Colombian Near Me - Jackson Heights, New York

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The food was tasty, big portions and nice restaurant. The waiter was very attentive. I found it on the pricier side for Colombian food read more

Deliciosa comida Colombiana! Si tienen la oportunidad de venir a este restaurante, por favor no lo piensen dos veces! read more

Raices - Bistec Encebollado - Colombian Near Me - Jackson Heights, New York

I ordered from this restaurant this evening through Uber eats and I am mad I did. I'm disappointed because the bandeja typica was half of what the plate itself should have. Half a chorizo, pink steak as in they barely let it sit to cook pinkish flavorless and not even enough rice. Literally thought they didn't put rice when I looked at the plate I think the only good thing was the beans! Very disappointing! read more

Raíces is a nice local Colombian restaurant. The ceviche de chicharrón is amazing. I love to come and have fun with my friends on Fridays nights after work. They have a full bar music is great. read more

Raices - Ceviche de Chicharron - Colombian Near Me - Jackson Heights, New York

Bien, fuimos un grupo de amistades y no nos gusto el servicio pedimos tostones con guacamole y a cada momento nos querían retirar los platos sin haber terminado, experiencia pasada la picada estaba muy seca las carnes, pedimos no tan cocinado y nos trajeron el pollo quemado amargo de sabor, pedimos margaritas de maracuyá y recibimos de limón, la atención no estaba tan buena que digamos...‍ read more

Its alright. isnt the best isnt the worst , the steak is always burnt and dry, the beans and rice isnt bad , the chicken is never good. The deserts are really good though especially the bocadillo with platano read more

I have never been here before but I noticed they had cazuela de morcilla on the menu which sounded quite interesting. I actually like blood sausage and this dish comes with potatoes in a cheese sauce. Sounds pretty good and it was actually quite delicious. Melted cheese over baby potatoes? Yum. I could still taste the morcilla even covered in all that cheese. Also had their typical bandeja paisa. The egg wasn't overcooked like most restaurants, it was just a touch runny. The platter doesn't have as much rice which is a bit disappointing since I do love my rice but other than that everything was pretty good. The avocado was wrapped separately from the food so it didn't get heated up in all that steam so it tasted fresh. Update: My second time wasn't anywhere as good. Avocado was old, maybe precut for too long. Beans weren't as good. Just didn't have the same experience as my initial visit. Also since I got take out, all the cheese spilled out in the morcilla since it wasn't closed too tight. So that's disappointing... read more

So disappointed with my birthday dinner experience. From the outside it looks like a classy place and how could anyone get Colombian food wrong? Oh boy. For my bandeja the frijoles were watery and the chorizo was supermarket variety. Chicharrón was the saving grace thus the two star review. The paella was overloaded with pork and light on seafood, which threw off taste balance. The worst part of this place is the blaring loud music the DJ plays. We asked them to turn it down to no avail. Loud music is so disruptive to eating a meal. There were 2 servers for a crowded place so the service was sparse, one hour to get our meal served! I'm not sure if they are a club or a bar or a restaurant, but trying to be all three is a disaster. Will not go back. read more

Following my initial review Raices had improved and we actually spent a lot of Friday nights there with nice music and good food and good drinks. Unfortunately the pandemic hit and like a lot of establishments they took a hit first with a liquor license suspension and than with absence of clients. Once they recouped their license and people started going out again I looked forward to returning. Whilst the food was good I found that their cocktails were not the same. I thought it was due to a rotation of their bartenders and so on another visit I observed closely that they no longer use "branded" liquor for their cocktails. Instead they use generic liquor. So the cheapest hooch liquor around yet charging upwards of $14 for a cocktail in Queens. I understand inflation but the quality of the cocktails has drastically changed. In speaking with other friends and family that also previously frequented Raices and had returned in recent weeks they also commented that the cocktails were awful. At least they don't use empty brand name bottles and fill them with cheap generic liquor, they just use the generic bottles themselves so they are open about that. But at that price point and to compromise your cocktails like that no thank you. It is a shame because as much as I like the ambience we just cannot get over the fact that the cocktails are just plain BAD. So to management and owners please review this practice because you are doing yourselves more harm than good. It is a shame. If you go STAY AWAY FROM THE COCKTAILS. For now Raices you maintain the two stars. Quality is important and there is no quality with their bar. They show great visuals on their IG but that is not the reality of their bar. So no thanks. read more

I have time for few hours on Friday evening so my friend took me to this place. She was here once and she liked it a lot. We had fried fish, rice and patacones and drinks. Service is good, nice and casual environment. It is good spot for hang out with friends. read more

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Let me preface this review with a public service announcement slant. I've been to this spot 6-7 times over the last 2 years and have generally satisfied with the food and service. While on the $$ side, I get they have to pay rent and staff in a difficult operating environment. Yesterday, I met a few out of town friends at Raices and will not going back unless I have to. While the food and drink were consistent with prior experiences, the prices have gone through the roof. A chicharron appetizer that was $11, 5-6 months ago is now $19. A Tito on the rocks is now $18 vs $10 only a year ago. Here come the kicker - sitting at the bar, they now add 18% to the bill as a tip if your check goes over $200 - no notice no nothing. Plus thats 18% on the check including tax so effectively 20%- WTF? So now as you spend more you get a surcharged, help me with the logic. The bartender apologized and said that's the way the computer is programed. Again, no fault of the staff but ownership should notify customer so they can agree to this new format, before eating. So I don't agree and won't be going back. I know it's tough running a small business but you're in Jackson Height! - know your customers and respect them with some notice. If anyone is interested - kudos to the LGBT element in the restaurant. read more

where do I Begin food was OK however, the service was one of the worst I've ever had in my life waiter was very rude not to mention racist. They didn't know that I spoke Spanish and they were talking about me and my wife saying how difficult we were and to just let us finish our drink and get rid of us don't bother going to this place read more

Raices - Stay away from this guy if you decide to go there - Colombian Near Me - Jackson Heights, New York

Cozy Colombian restaurant they have live music Thursday-Saturday with a really good ambience.

Me and my bf went to this restaurant last night. The food was really good Tasty and also big portions Will come back again Only thing is serves are not that attentive since they are busy perhaps read more

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As a Colombian I was not impressed with the Colombian breakfast. The huevos pericos were bland and the Colombian breakfast staple "the arepa" was not crunchy and pale. The huevos con carne desmechada were distasteful and sad to eat. I had to return them. Aside from the mediocre food, the waitress was inattentive. I had to ask for utensils and water- meanwhile We were the only patrons there. read more

Homemade, and mega comfort colombian food. The restaurant/bar is modern gorgeous decor, but the kitchen is your Colombian Abuela tasty. To start we had an order of empanadas with yummy spicy sauce. We had a "Bandeja Antioqueña" and "Sancocho de Pescado" which were both ridiculously delicious. read more

The waitresses are very helpful, and attentive but the rest including the cooks are useless. It seems that they work under a lot of pressure and supervision and like this is not how any place works especially if it is a restaurant. for that there are thousands more better options. read more