Dr. Gottenger is an artist. I came to him with no hopes after my original surgeon told me that I had no choice but to stay with my hard fake implants and muscle animation for the reason that I had delay reconstruction due to breast cancer. I stay with no hopes for two years. after two years of not doing anything about it because I did knew that my case was hard, I waited two years to do breast reconstruction and I knew that it was not going to be easy for me to end up with a nice natural looking breast again. Thank God I met a girl who had a double mastectomy and when I saw her breast I couldn't believe what a great job this girl had done on her. I asked her who was her surgeon and she recomended Dr. Gottenger and told me he was amazing. I made an appointment with him right away , but of course I was not too optimistic because I already had a bad experience and also lost all my hopes based on my case. When I went to Dr. Gottenger appointment I was very nervous and had so many questions that I was afraid to even ask because I had so much in mind. His staff are very informative, very nice girls... I was really amazed how nice everyone in that office is. When I met Dr. Gottenger I felt I he was this compassionate person, very attentive and relaxed human being. I explained to him that I did had late reconstruction, so he examined me right away. I asked him many questions that I wrote down for him. He looked very positive and optimist about fixing me, which I was very surprised by that since I went there with no hope. He dedicated so much time explaining to me and showing me the different implants that would be great for my case, I never had that with any other surgeon. He was showing me different sizes , type of implants and going in details with every single question I had, but at the end always listening to what exactly I was looking for. He never looked that he was annoyed or in a rush... he was talking to me like a friend would do. I left that office very happy, it was like a dream come true to me. A week before my surgery I found my self with other questions that I wanted to clarified. I scheduled another appointment with him and there he answered every question I had and always with a great attitude, which I loved that because that is so hard to find now days with a doctor. A doctor that doesn't rush you out of the office when you are asking too many questions is gold. After my surgery I was still very nervous to see the outcome. All I can say that I couldn't be more happy. Dr. Gottenger changed my life. Gave me confidence again, which I had no hope for. My breast look so natural, moves natural, feels natural. I couldn't be more happy. He's an artist. I have almost no scar at all. I thank God everyday that this surgeon was put on my way, really do. He's the best! read more

Extremely disappointing and unprofessional valet serviceI have been coming to this medical office regularly, and unfortunately, my experience with the valet service has been extremely disappointing. This is not simply a matter of the valet being "distant" or having a bad attitude. There is a very noticeable difference in the way I am treated depending on the vehicle I arrive in.When I come by myself in my regular car, the valet has told me, "You have to park your car yourself." On another occasion, when the valet area was very busy and there were many cars, he told me, "I'm going to do you a favor and park it for you today because we are full." A valet service is a paid service. Parking my car is not a "favor" being done for me.What makes this situation even more obvious is what happens when I arrive with my husband in his newer sports car. Even when there are empty spaces available, we are suddenly told that only the valet attendants are allowed to park that particular car. The attitude and willingness to provide the service completely change. It is very hard not to notice that the difference seems to be based on the fact that the car is newer, modern, and a sports car.I have also had an upsetting experience involving my mother, who was not treated with the basic courtesy and respect that any customer should receive. This is especially disappointing at a medical facility, where patients and their family members should be treated with patience and professionalism.I want to be very clear: I am not asking for special treatment. I am asking for the service I am paying for. If valet parking is offered and customers are paying for it, customers should not be made to feel as though parking their vehicle is a favor.There are usually two attendants working there -- one younger gentleman who is darker-skinned and another gentleman who appears to be somewhat older. I am mentioning this so management can identify the employees involved and actually look into what is happening at this location.I strongly believe the owner or management of Best NRG Parking Services Inc. should be aware of how their employees are representing the company. This type of behavior reflects very poorly on the business and can absolutely cost the company customers.Management should seriously look into how customers are being treated at this location. Everyone paying for valet service deserves the same respect and the same service, regardless of what they drive. read more

I just got breast surgery with him. I got an online appointment in May 2020 during the pandemic and he was very polite, informative, and easy to understand. Since it was Pandemic time I didn't want to get any surgeries at that time. after months I decided to start visitor in and getting a consultation on different doctors but honestly, I saw 5 doctors and Dr. Gottenger was the only one who taught me what should I get, proposed me different treatment plans, his assistant was super active and attentive able to answer any question or via email. therefore after seeing different doctors this one was the only one I liked. after more months It was the time I decided to get surgery since I needed someone to help me out with the post-surgery so I knew my mom was coming for Christmas and emailed them to see if I could get surgery and they were so great I a short period. They gave me the last consultation, we communicate all the things and how the surgery will be, and lastly, I got surgery last Friday and I'm feeling amazing. I loved the results, there's no pain, the size is perfect, the surgery was exactly on time, everything was super organized! This doctor is very professional and nice. read more

I took my sister to this doctor and wasted 3 precious hours driving there and consulting about a surgery that she wants. I dropped her up and picked her up not long after she was upset and disappointed she continued to tell me he walked in with a nasty look on his face , negative and extremely arrogant. It's not the fact that he said that surgery couldn't be don't but his total demeanor and rudeness. And by the way I have researched for her excellent doctors who a) perform this kind of surgery with great results and b) are professional what he should have said is " I am not qualified enough to perform it. " Unfortunately these doctors are out of state and that's why we took a chance but should have done more research. My sister insisted she didn't want to write a review but the public should know read more

I had my first appointment with Dr. Gottenger and I felt I took the best decision. A friend of mine recommended me him and I felt amazed by all the different services they provide in his state of the art Center; and yes, Center, because it's not a simple practice, it's a beautiful place, with a chic and contemporary decoration, where they provide different options of treatment, followed by a very kind and well educated staff that makes you feel comfortable since the beginning. Besides such a nice experience with his practice's atmosphere, having the consultation with Dr. Gottenger, provided me with enough criteria to determine he's a great person, who really cares about his patients and every detail is taken care of. I also felt safe and in hands of a great professional. I truly recommend him. He became my favorite go to for any type of treatment to enhance my beauty! read more

Dr. Rafael Gottenger and his entire Staff are the Best. They all make you feel like you are apart of their Family and treat you with kindness & Respect. Dr. Gottenger is the Doctor that you always hope for! As an old saying goes, he has "Great Bedside Manner" - meaning that he Listens to You and Your Concerns and then Helps you make the right decisions for YOU as an individual. There is No feeling of Pressure in any aspect, and a true feeling that you are Special. The Warmth within the whole Staff with their Smiles and sincere Willingness to help You is Amazing. To say that a 5 Star Rating is the Highest you can assess this Group is an Understatement ~ they are Far More than that! I thank each and everyone one of them!!!! Sarah Ruark :o) read more

Dr. Gottenger is more than amazing. He cares intensely for his patients and goes beyond anything to take of them and to perfect his work. The girls in his office are so nice and always accomodating even though they are under immense pressure to please both client and doctor. He took care of my mother after a double mastectomy and multiple surgeries after implant rejection. He was always willing to work after hours and weekends to ensure her health was priority. His intense focus on his patients' health sometimes can be off putting, but this stems from his focus on providing the best outcome for each individual patient. Extremely professional office and staff. read more

I am and will ALWAYS be beyond thankful with Dr. Gottenger and staff. He has been my plastic surgen for a couple of years now and has always provided the absolute best care, and I believe, the best advise, honesty and treatments during every visit and for every issue or concern. I am a breast cancer patient and had a bilateral mastectomy in 2015, not only i believe his hand are blessed, he is an amazing human being I have NOTHING but positive things to say about him and staff... and oh boy I was a tough patient lol!!! I wish all doctors were like him. And if you are reading this hesitating about him... don't!!! you are truly in the best of hands. read more

I had a double mastectomy (with another Breast Oncology surgeon) in Oct 2018, and Dr Gottenger did the reconstruction surgery at the same time. Going through this process was a very hard one from diagnosis to post-surgery. Dr Gottenger not only did a wonderful surgery, but he worked and communicated very well with the Breast Oncology Team I had. His in-house team is extremely efficient and they are all very caring and compassionate. I had questions over the weekend post-surgery and he replied immediately to all my concerns via e-mail. He definitely made this process way easier for me and my family. I am very happy with the results. read more

Dr. Gottenger is truly exceptional. From the initial consultation through post-operative care, the entire experience has been outstanding. I am only two weeks post-op from my mastopexy, but my recovery is going extremely well and everything looks very promising so far. Dr. Gottenger's expertise, attention to detail, and clear communication made me feel completely confident throughout the process. His staff is equally professional, kind, and attentive, which made the experience even better. I highly recommend Dr. Gottenger. read more

Dr. Gottenger is the best plastic surgeon.I was his patient and his main focus was my healing.After my double mastectomy and reconstruction my body was not healing and Dr Gottenger and his staff were of a big support for me.I would definitely not hesitated to be under his care again if I needed to.After I lost my Insurance his main concern was me healing he would see me at least once a week.Dr.Gottenger has been a blessing to me.I recommend him to anyone who is looking for a professional and compassionate surgeon. read more

Dr Gottenger is a great doctor and human being. I had breast reconstruction with Dr Gottenger and before the surgery, he listened to me, and any ideas I had for my reconstruction. He showed me a lot of empathy and as a cancer survivor I felt like he was really there for me and reassured me of all my worries. His work is amazing, and my breast reconstruction came out beautiful, almost as if I never had a mastectomy. I can't recommend him and his office staff enough and I thank them for everything. read more

I recommend Dr Gottenger as the best reconstructive surgeon of miami !!! For Me He did a Miracle! From almost 600cc to 385cc of breast implants with an amazing reconstruction. For Me it was more of a health issue than physical looks. But He also managed to make me look incredible and with the best techniques for my reconstruction. 100% recommended! Also the He as a person and the staff are super friendly and amazing! He explains everything carefully and takes the time to listen as well. read more

Wow, there are so many things to say about this wonderful Dr. From the minute you walk in the staff is excellent, caring, and make you feel comfortable... flawless.. DrG is amazing, bedside manners, explains everything, answers every questions clearly and as a person he is caring! DrG surgery was all as expected, a successful one. He is a perfectionist, very detailed. All I have to say he made me feel like me again! Thank you DrG you ROCK! read more

Hace 4 semanas tuve mi cirugia de reconstruccion y reemplazo de implantes,y quiero decir que estoy realmente impresionada con el excelente trabajo y profesionalismo del Doctor Gottenger . Los resultados de la cirugia superaron todas mis expectativas. Quiero agradecer ademas a todo su equipo por cuidar cada detalle pre y post quirurgico dando mucha seguridad y confianza al paciente. Recomiendo 100% al Doctor Gottenger,con todo su staff! read more

I have been a patient of Dr Gottenger's a little over 2 years now. He has been the best dr in the world. If only he was my dr for everything. I was high risk in getting breast cancer. I had a preventive mastectomy and he did my reconstruction. His hands are truly blessed. His bed side manner is excellent. He helped me out so much and offered faith when at times I didn't have it myself. Highly recommend him. read more

I have gotten several procedures done with Dr. Gottenger over the past 8 years and have always been pleased. He and his staff are very professional and friendly. I would recommend him highly. you really feel comfortable when visiting his office. Everyone there is the absolute best. you wont find anyone better read more

Excelente Doctor y persona, ir a su consulta es sentirse segura y en las mejores manos, incomparable su actitud, conocimiento, comprensión y apoyo, con un alto valor humano y medico de corazón , en cirugia es insustituible y siempre complaciente, lo queremos mucho read more

Exceptional surgeon - I've been a patient of Dr Rafael Gottenger for over a year as he has performed four reconstructive surgeries on me. I am very grateful to him & his whole team for their sensitive, considerate and professional care through a difficult process. read more