We used Greg for the second time and were very happy again. Everything was happending very fast…read morewith our inspection period and Greg really helped us out by being availabe to do the inspection and by sending us the report right away. We are super grateful. He is very thorough when he does his inspection and the report is written in detail but easy to understand for anyone. Greg is also a really nice person I can highly recommend him.

I contacted Greg a couple years ago for a mold inspection at my home. I was happy with his service…read moreso I contacted him again when my parents needed a general home inspection. Greg arrives on time and is friendly and professional throughout the process. For the mold inspection, Greg explained what he was doing as he took samples and answered my questions. He later emailed me the mold report when he received the results. For the home inspection, Greg inspected inside and outside the home and pointed out concerns as he found them. He let me know which would need immediate attention and others to watch out for, and what kind of service contractors to call. Again, he answered all my questions and later emailed me the inspection report. Will call him again for other jobs in the future.

Our testing experience was excellent. They were knowledgeable and professional. I would highly…read morerecommend this company.

While we were in the middle of starting an upstairs renovation in our home, it appeared that it was…read morepossible that we had mold in the bathroom and laundry room. Our neighbor referred us to Russell at Enviro-Chem and within a hour he came and took samples for mold and within a day we were given a clean bill of health and Russell had an associate check for leak detection. We were grateful to know our house was mold free. Russell was clean, polite, professional and quick to respond and report. He was extremely responsive with excellent follow through. He also was cost effective. We highly recommend using Enviro-Chem if you ever need mold, asbestos or lead evaluation.

Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

This is the second time I've used JLM and I'd still recommend them. I'll list the pros and cons of…read moremy experience. Positives: Friendly customer service. Good communication and quick scheduling. I was able to have a technician come out the same day I called to schedule. The technician was extremely friendly and helpful. He answered all my questions while he was concentrating on the testing, set up etc. He was careful with his words meaning he didn't cause any unnecessary stress or anxiety. He wasn't pushy and was conscious of the cost while also recommending what samples are needed or suggested. He was clean and careful. Cons: Expensive compared to other mold testing companies. The invoice can quickly add up. I originally planned for about $800 ($500 base fee plus $75 for 4 samples). I added on asbestos test and that brought my bill to over $1300. In some ways I see this as a positive though because you get what you pay for (I hope and can't compare to any other company). My whole house wasn't moisture mapped as I was told it would be. The tech said they only focus on the reported areas of concern. Not a big deal but would've been nice to know. I kept getting rescheduled by 15 minutes. The tech was running late then running early so that was a little confusing. I jokingly asked them if I get compensation for the changed appt time since I signed the contract already (they charge $150 for any changes). They said no. The report is a bit confusing as it was the first time. The most annoying is that in the asbestos report they suggested further testing. Likely costing another $1000 or more. I thought I was already paying for the best testing. This feels a bit like a trick in some ways. Overall I'd go to JLM again. I suggest to do some research beforehand though to know exactly what you need done (AND WHY meaning are you renovating or just wanting to know for health reasons etc) so you don't get unneeded tests or costs.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Fix My Home provides exceptional professionalism and outstanding service. Their entire team is…read morereliable, detailed, and dedicated to delivering top-quality results on every project. I want to extend a special commendation to Darren, Alec, and Elijah. Their expertise, strong work ethic, and commitment to excellence truly set them apart. They make the entire process seamless. If you are looking for a dependable and highly professional team, Fix My Home is an excellent choice.

I didn't end up working directly with Fix My Home, but they absolutely earned my trust -- and if I…read moreever have water damage, I know exactly who I'm calling first. I reached out to them because of a leak, and honestly, they could have easily brushed me off or tried to sell me a service I didn't need. Instead, they took the time to help me realize I was being misled by multiple other plumbers and service people I had already spoken to. That kind of honesty and integrity is rare nowadays. They didn't have to help me at all but they did. They even referred me to a reliable plumber -- and if it weren't for that referral, I'd probably still be sleeping with a leak in my ceiling. The time and care they put into helping me (without making a dime off of it) speaks volumes about their character and professionalism. Thank you, Fix My Home, for going above and beyond.

Great company and first time using them. Kent was in the…read moreoffice and was able to setup testing the next day to get the ball rolling. He was also very helpful with random questions I had and other tid bits of knowledge about asbestos. Jay (my tech) was informative and thorough when taking samples and images of the areas. He was able to answer questions I had while he was taking samples. Both were professional and friendly. The lab team got me my results back in a timely manner with all the details.

A decent company that does good work with regards to testing. My main gripe is lack of clarity and…read moreresolution of an issue that I had brought up. When I wanted some testing done, the deceptive thing they said was that I can do multiple tests for one price. So I clarified that if I were to test 3 rooms, it'd be the same price as 5 rooms and they said yes. So I literally said to the representative " so whether I test 1 room or 5 rooms, it's one price and she confirmed yes. Lo and behold I get slapped with a charge 5 different rooms. Well I called to clarify, they told me it was one price but per room. I was frustrated because that was my default assumption. It's like going to a restaurant and ordering something and the server says "all pastas are for one price whether you get 1 or 10, it's all one price" and you order 4 pastas for the family and 4 more to go to take home and they slap you with a bill for 8 pastas and tell you it's one price but for each pasta. Well duh! That's everyone's default assumption. You making that qualifying statement serves to confuse the customer. It feels like a deceptive tactic to make it seem like all tests are for one price in order to bait you into more tests. It left a bad taste in my mouth honestly. That being said, the worker was nice and the job was done which why I can average out the score to 3 stars. Would I use them again.... Maybe, but I may shop around a little more.

I was forwarded to this company by ServePro who was referred to me by State Farm…read more Your company cancelled their appointment with me because someone called out sick. I know that because one of your office staff called and left a voicemail. She stated someone called out sick and re-scheduled it for the following day without my consent. When called back to speak to Genevieve, the male I spoke to told me she was not available and he scheduled a Saturday appointment. THEN I kept getting calls I was at work and Jasmine left me a voicemail asking me to move the appointment sooner. If your company is not able to take an appointment on Saturday then whey did they make it in the first place? I do not know what your company told ServePro but ServePro accused me of delaying the repairs to my own home. That is its own issue but if it is true that your company is spreading false information to avoid looking bad, you should be made aware. Like I said, that is a separate issue. The rep that came and did the testing was fine and I have no complaints about the actual work. Having water damage and the subsequent repairs is a nightmare. I am essential worker and I work 11 hour days. At this moment, during a pandemic, I do not have the luxury of a of time or flexibility. I moved around my schedule to accommodate you. When I schedule an appointment, I keep it. I understand people get sick that is understandable. Sometimes things like that are beyond our control. What I resent is the poor manner your staff handled the scheduling of the appointment and essentially added more stress when it was not really necessary. If I never have to deal with your staff again, it will be too soon.

Very disappointed with this company and their utter lack of customer service. This is in regards…read moreto the Clearance Testing of mold and water they did on my home yesterday, 9/26/22. I have a AAA claim and this whole process has been a bear. The clearance tester was supposed to bring a form for me to sign prior to entering my home. When I arrived he was already in my home testing, as the remediation company I am working with let him in. I was told I would be given the results the same day most likely in the early evening. They are now holding my report hostage and have refused to give it to me! I drove over 22 minutes drive to their office in Westlake to bring a check and pay in person. A person named Ann (customer service) in the office refused to open the door. They are treating me utterly disrespectful. Would they have done this if they were billing AAA directly? I think not. Because I asked them to send the bill to me instead of AAA, I am being treated differently. And because their clearance inspector did not have the form I was supposed to sign PRIOR to him commencing work, they are holding me and the report hostage. My email this afternoon to them: "I am a senior citizen, have been spending all morning and afternoon up until now and no help. "The restoration company was scheduled to work on my home today and I was told by AEG I would have the report back last night. This is unkind and not right. "Please send the person who inspected by home yesterday and bring me the proper documents so I can give him my check and you can release my report. "This is none of my fault so please follow up appropriately." Shame on them!!!

As others have commented, Bruce @ Sunset Home Inspection is a fantastic home inspector and I have…read morerecommended him to others and also have personally used him countless times over the years for many property inspections. Bruce is very thorough, extremely knowledgeable, and best of all he is willing to take the time to review and explain any of his findings to clients, so that they have a clear understanding of what they are purchasing/selling. Bruce is reasonably priced...he may not be the cheapest (but why would you want to cheap out on a home inspection when you're making one of the biggest purchase of your life), however, he is definitely not the most expensive. He also provides a very quick turn-around in getting his reports out.

Thank you Bruce for making the inspection process convenient, professional and detailed. We can now…read morehave absolute confidence in the home we are buying but at the same time we know all the details of what we should address. Highly recommended.

A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!

My friend who used them in the past for mold in her house recommended that I call SOS with haste…read more I'm dealing with mold in a rental nightmare situation and Chuck not only reviewed my case, providing good advice on a course of action that will get us out of this mess, but sent me a detailed summary of our conversation that I can use for reference when dealing with these greedy property management people, my next review. Anyway, this guy really knows his stuff. Would recommend.