Great store for RC! My go to shop. Great owner and prices!…read more Great store for RC! My go to shop. Great owner and prices!

Went in months ago to ask some questions about things I have 0 knowledge of and was given extremely…read moreshort answers and kinda made to feel stupid as if I was wasting his time. Maybe it was just a bad day for him but I don't feel comfortable going back and asking anything ever again

I had a number of issues with my T-Mobile account through Customer Service. After getting nowhere,…read moreI contacted Dylan at the store location where we purchased the phones. In a matter of an hour, he assisted with a three-way call with Customer Service and resolved the problem that had taken me hours to try to resolve on my own. The store employees at this location rock.

My mother and I spent 3 intense hours in Tmobile getting a new account and phone set up for me and…read moregetting a new phone for a family member. I won't go into details, but at the end of our visit Dylan had spent quite a bit of time answering several questions between 4 of us and lots of troubleshooting. We were so thankful for his patience! Many thanks to Dylan at Tmobile in Pasco!

I went to return a watch I bought just three days earlier and was told there'd be a $55 restocking…read morefee. After asking if it could be reduced or credited given my 25+ years as an AT&T customer, the manager came back and said she could lower it to $33 -- which I agreed to. However, after the refund was processed, I noticed she had only adjusted the fee to account for keeping the original $26 tax I paid. This felt deceptive and lacking in transparency. When I asked for her manager's contact info, she refused to provide it. Thankfully, AT&T online support resolved the issue and credited my full amount back. Unfortunately, I can't recommend this location due to the poor communication, lack of honesty, and unwillingness to put the customer first.

These guys were great to deal with, very friendly, attentive, knowledge and nice. Recommend coming…read morehere over the others.

Awesome service. Definitely exceeded my expectations. Ask for David, he's got it together and very…read morepatient.

I want to personally thank Melissa for outstanding customer service. She went beyond to help solve…read moremy bill issue. She was tenacious in helping me. Cellular Plus is lucky to have Melissa. Shannon

I needed help with my phone. Alexander spent time with me and treated my concerns with a high…read moredegree of concern and utmost professionalism. I ended up buying another phone and he helped me through the process. I have bought my last three phones from this store. Never going to the mall again !

They are not honest. They tell you one price and charge you a lot more. I tried to discuss with…read moremanager Shawn and he said let me look into it and call you back. He never called back and now won't take my call. They are not an actual Verizon business , just a contract sales business. I spoke directly to Verizon who explained we were treated unfairly and are helping fix the charges that were wrong ! Verizon told me not to go there again and I never will!!

After calling around the area for a car battery these guys were by far the best priced. So I went…read moreover and checked them out. The customer service I received was top notch and the staff was very knowledgeable. They even came out to the lot and grabbed the old battery so I did not have to. I highly recommend these guys to anyone needing a vehicle battery. You guys rock!!

Don was great. He helped me replace my 6V RV batteries and shared some great knowledge on how to…read morekeep them maintained and protected against the cold weather which destroyed the previous house batteries. Highly recommend. Very professional and great prices.

I bought a new phone and tried to transfer my contacts, etc., with no luck. So I went to the US…read moreCellular store in the Winco parking lot in Richland. The young lady there worked and worked, and was able to transfer my info! I was impressed with both associates there, their use of masks and plastic shields for protection. I've been with US Cellular for 20+ years and have good service - except for certain pockets where the signal gets weak.

Terrible customer service - would not honor coupon that employee told me to go online and submit at…read morecheckout.

Great store for crafts with very helpful cashiers / workers. Incredible selection of paints and…read moreother art supplies.