Terrible place to get your phone fixed. Went in with a cracked screen and left with a phone that…read morenever worked properly. Phone would just shut off for no reason and take up to 10 minutes to turn back on. They use the cheapest quality possible. Asked for a refund and they declined. Go somewhere else.

Very pleased with the service overall. Brought them my iPhone 6 for screen and battery replacement…read more I showed up 20 minutes before they closed for the night and they stayed 20 minutes after closing time to get my phone back to me same day. In addition, they did all this at "on sale" prices (photo of sale prices below). Highly Recommended Phone Repair Service! Bridgewater commons location

I interacted with just about everyone at the Hillsborough TMobile store and each person was…read morehelpful, competent and patient while I went through my list of concerns and questions. I never felt pushed or pressured. My research was detailed and comprehensive - AT&T was good but not as good as T-Mobile, Verizon was very limited in many ways. So T-Mobile came out on top and specifically the staff at Hillsborough T-Mobile were the best. By far.

My boyfriend and I stopped in on a whim. We were in the area and wanted to see what new android…read morephones T-Mobile had to offer. We were greeted immediately by a friendly staff. We sat down with Justin who was very nice and had a lot of patience. He answered all our questions. Both my bf and I have the Magenta Max plus with T-Mobile. We are grandfathered. After looking at several smartphones the one that was chosen was the Samsung Galaxy s25 Ultra. They were out of the Samsung Galaxy s25 Edge smartphone. The Ultra was $200 more. After comparing plans Justin found another plan he said was just as good or better then our magenta max plus. This one gives 50 gigs of hot spot instead of 40 gigs. It also comes with unlimited talk, text, and data. ( he put in the record that if we didn't like the new plan and wanted to switch back to our Magenta Max Plus we could at any time with a phone call.) Since the original phone had a hard time charging we wound up spending a few hours there so all the stored data could be transferred from the old Galaxy to the new Galaxy before Justin factory reset it. The store is very neat, clean and organized. There's plenty of free parking in their lot. Be prepared to spend some time here if you are planning on getting a new smartphone

My mom and I went to at&t to get a new phone for her so I can have hers because mine was broken…read more The customer service was so amazing and they went above and beyond to help my mom transfer all her things from her old phone to her new one! Great place and wonderful staff.

I felt the way this particular location operates needs to be addressed and highlighted to anyone…read morewho is seeking to change cellular carriers. If you are one who is looking to change carriers and is going to AT&T DO NOT USE THIS LOCATION! I specifically dealt with Elijah and although he is very friendly, unfortunately he is not well informed and does not know how the corporate organization of AT&T works. I recently changed carriers from Verizon to AT&T and at the time of transferring I worked with this particular location (specifically with Elijah) to understand what deals are available and what would be offered to me. At the time of purchasing new phones from this location I was confidently informed that my monthly bill would be a certain amount and that I would qualify for incentives pertaining to AT&T's switcher program. I was shown what these costs would accumulate to (from the devices they use in their store) and was told that these would be the costs associated with my account over the next 3 years. I was told that although these are "estimated" costs, they would be close to those figures and any difference would be minimal. With regards to the switcher program, I informed Elijah that my current phones are paid off and I questioned whether I would qualify for this program. At that time, prior to signing, I was confidently told yes I would qualify and I would just need to submit the necessary paperwork to AT&T (upon signing, receiving my phones and activating my account). It has now been 1 month under AT&T and my first bills are in. I am shocked and appalled on how drastically different the actual bills are versus what I was told. Specifically, I was told my first payment would be around $300.00 (due to one time fee's such as phone activation fee's - there are a total of 3 phones on my plan for context). In reality my first bill is $411! I was told/shown my monthly bill would then be $185.00 a month; however, it is actually $245.00! As for the switcher program, I was told that although my previous phones were paid off, I would qualify for this program and could receive up to $2400.00 (for all 3 lines transferred). However, after submitting the paper I was told that I do not qualify because my phones were paid off. Upon learning all of these inconsistencies I returned and spoke with Elijah and although he continued to remained pleasant, his explantations changed. He now pointed the finger at corporate AT&T and said that although he believed the prices he gave were accurate, ultimately AT&T decides how they charge. Bottom line is I was hustled and I signed to AT&T based on all the false promises and supposed incentives which were being offered. I am now in a 3 year contract and my cell phone bill is $60.00 a month OVER what this location said it would be. Please be mindful of this location and do not trust anything which you are told. I pride myself on making the right decisions and being aware of scams, but unfortunately I walked right into this one.

I'm always happy with the customer service I receive at Verizon. Today was no exception. The rep…read morewho initially helped us (I'm sorry I didn't get his name) was knowledgeable and tried to help but eventually we needed a manager. TJ then came over to help and our issue was resolved with one phone call. He was professional and kind. I appreciate the time and effort it took to help us today.

My experience here has been nothing short of amazing! I had a terrible experience at a third-party…read moreVerizon store in Somerset, NJ on Elizabeth Avenue. To never return at that location is an understatement. Unfortunately, they were dishonest about a particular iPhone I had purchased. When I went into Bridgewater commons Verizon (corporate) store, my experience shifted in a more positive direction. Manager TJ assisted me with my horrific experience from the other third-party store. TJ made few phone calls, and fixed my problems. He is a God sent individual. Treated me like a person. He greets everyone, and he listens very carefully. Highly recommend going to this Verizon store. Right inside Bridgewater commons mall!

I went to this Verizon store the day that I had a local move, as my husband and I were fed up with…read moreXfinity's sudden increase in price and terrible customer service (they weren't available to install internet at our new place for another 6 days!). First off, I can see why Daiquan got so many personal mentions on Google- he really is so friendly, knowledgeable, and professional! I wish all Verizon customer representatives were like Daiquan over the phone too. Because the previous homeowner also had Fios, I was able to leave that day with a router and self-install it that evening. I was in and out within an hour, even with Daiquan helping out 3 other customers while I was there filling out information on my phone.

Leon and Elton were very helpful. I had questions about possibly purchasing/installing Fios…read moreinternet and they knew the answers from pricing to the technical aspects of the equipment and installation. Even explained the process if the fiber cable isn't connected to the house. No pressure in purchasing service immediately. I would recommend this store if you are considering Fios.

I was having an issue with my 5 y/o ipad pro that I was not able to solve. I showed up at the…read moreBridgewater store unannounced where Reggie welcomed me, listened to my concern, assessed my issue and helped me immediately, I was in and out in 10 minutes which I really appreciated. He also gave me feedback on how to avoid that problem in the future. So appreciated the immediate service and prompt troubleshooting. Thank you Reggie and the Bridgewater NJ Apple Store!

I have never written a bad review before. I spent 30 minutes on the phone confirming with TWO apple…read morebridgewater employees that I could come today. they said if i got there within an hour they would take me and help fix my computer. I drove an HOUR and got turned away and was told no one could see me. NEVER go and support this location this was ridiculous.

I had just the best experience in this store. Customer service was above and beyond. Extremely…read moreimpressed !!

John was a life saver! I had just moved to the area and was not able to get internet installed due…read moreto COVID-19. So I had purchased a hotspot modem to use during the interim. When I called AT&T customer service to activate the modem they disconnected my cell phone service!!!! Suddenly I had no phone, no internet and did not know the area!!!! Fortunately I found the AT&T store and John got my phone and modem all working again the next day!!!! Thank you!!!

Stopped by Jimmy's to get a screen replaced. JImmy was very personable. Repairs were completed by…read moretime promised. Cost was very reasonable. Definite recommendation

From the owner: Jimmy's Cell Phone Repair specializes in mobile electronic repairs. We repair anything from cell…read morephones, tablets, and laptops to video games, drones, and more! If you have an issue with your device, come to Jimmy's for all your mobile repair needs!

I recently had the pleasure of having my phone serviced by the phone guy. I highly recommend him to…read moreanyone who needs help with their phone. He is professional, knowledgeable, and so nice! He had my phone in tip-top shape quickly, at a very fair price. I've found my go to phone guy! Thank you!

Phone Guy has earned my business, from now on! They are the real deal. Super reasonable prices, top…read morequality work, lightning-fast turnaround, they under-promise and over-deliver every time, and both Nick and Angela are just fantastic people to interact with. Seriously, I sometimes feel guilty after I leave, because I realize that I once again ended up hanging out talking to them when they have phones to fix! But they always take the time to listen, to fully understand problems, and to deliver the best possible solutions while being amazingly pleasant. They're just awesome. I've brought several "oddball" cases to them and they always give me the best possible options, with no gouging, no upsells, no dismissiveness, and no sliminess. They also seem to be "platform-agnostic" so they won't make fun of you for having a Mac or a super old piece of gear, or for not being super knowledgeable. They just make it work again. Phone Guy has now replaced 2 laptop batteries and an iPhone battery for me, and they do it the way it should be done! They just get the model number, call you when the part comes in (usually within a few days), you drop your device off, and a few hours later they call to say it's done. They offer a 1-year warranty, and they also recycle old parts at no extra cost. I've tried a few other repair shops in the area and have been pretty underwhelmed. I'm so glad I finally found Phone Guy. They go the extra mile, and with a smile. I hope not to have to go back soon, but I know that next time I have gear that needs service, Phone Guy will make it as painless as possible. And because of that, I wouldn't even consider going anywhere else.

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!