Very pleased with the service overall. Brought them my iPhone 6 for screen and battery replacement…read more I showed up 20 minutes before they closed for the night and they stayed 20 minutes after closing time to get my phone back to me same day. In addition, they did all this at "on sale" prices (photo of sale prices below). Highly Recommended Phone Repair Service! Bridgewater commons location

I found this repair shop by accident and I am so glad I did. I was browsing the Cumberland Mall,…read morekilling time after getting blown off by Best Buy on the repair of my Surface Pro. I walked in, asked "By any chance do you repair tablets?" He said yes. Next, "How about a Microsoft Surface Pro?" He said yes again. Great price, great customer service, and the turnaround time is fantastic. I received my Surface computer back within the week on New Years day! Thank you!

My boyfriend and I stopped in on a whim. We were in the area and wanted to see what new android…read morephones T-Mobile had to offer. We were greeted immediately by a friendly staff. We sat down with Justin who was very nice and had a lot of patience. He answered all our questions. Both my bf and I have the Magenta Max plus with T-Mobile. We are grandfathered. After looking at several smartphones the one that was chosen was the Samsung Galaxy s25 Ultra. They were out of the Samsung Galaxy s25 Edge smartphone. The Ultra was $200 more. After comparing plans Justin found another plan he said was just as good or better then our magenta max plus. This one gives 50 gigs of hot spot instead of 40 gigs. It also comes with unlimited talk, text, and data. ( he put in the record that if we didn't like the new plan and wanted to switch back to our Magenta Max Plus we could at any time with a phone call.) Since the original phone had a hard time charging we wound up spending a few hours there so all the stored data could be transferred from the old Galaxy to the new Galaxy before Justin factory reset it. The store is very neat, clean and organized. There's plenty of free parking in their lot. Be prepared to spend some time here if you are planning on getting a new smartphone

Very happy with the service and the customer support. They also give me free Netflix, AppleTV, the…read moreMLB TV package, and Hulu. Then there's TLife Tuesdays where you get all sorts of freebies, swag, and offers. The hotspot works well and the price per month can't be beat.

My mom and I went to at&t to get a new phone for her so I can have hers because mine was broken…read more The customer service was so amazing and they went above and beyond to help my mom transfer all her things from her old phone to her new one! Great place and wonderful staff.

I felt the way this particular location operates needs to be addressed and highlighted to anyone…read morewho is seeking to change cellular carriers. If you are one who is looking to change carriers and is going to AT&T DO NOT USE THIS LOCATION! I specifically dealt with Elijah and although he is very friendly, unfortunately he is not well informed and does not know how the corporate organization of AT&T works. I recently changed carriers from Verizon to AT&T and at the time of transferring I worked with this particular location (specifically with Elijah) to understand what deals are available and what would be offered to me. At the time of purchasing new phones from this location I was confidently informed that my monthly bill would be a certain amount and that I would qualify for incentives pertaining to AT&T's switcher program. I was shown what these costs would accumulate to (from the devices they use in their store) and was told that these would be the costs associated with my account over the next 3 years. I was told that although these are "estimated" costs, they would be close to those figures and any difference would be minimal. With regards to the switcher program, I informed Elijah that my current phones are paid off and I questioned whether I would qualify for this program. At that time, prior to signing, I was confidently told yes I would qualify and I would just need to submit the necessary paperwork to AT&T (upon signing, receiving my phones and activating my account). It has now been 1 month under AT&T and my first bills are in. I am shocked and appalled on how drastically different the actual bills are versus what I was told. Specifically, I was told my first payment would be around $300.00 (due to one time fee's such as phone activation fee's - there are a total of 3 phones on my plan for context). In reality my first bill is $411! I was told/shown my monthly bill would then be $185.00 a month; however, it is actually $245.00! As for the switcher program, I was told that although my previous phones were paid off, I would qualify for this program and could receive up to $2400.00 (for all 3 lines transferred). However, after submitting the paper I was told that I do not qualify because my phones were paid off. Upon learning all of these inconsistencies I returned and spoke with Elijah and although he continued to remained pleasant, his explantations changed. He now pointed the finger at corporate AT&T and said that although he believed the prices he gave were accurate, ultimately AT&T decides how they charge. Bottom line is I was hustled and I signed to AT&T based on all the false promises and supposed incentives which were being offered. I am now in a 3 year contract and my cell phone bill is $60.00 a month OVER what this location said it would be. Please be mindful of this location and do not trust anything which you are told. I pride myself on making the right decisions and being aware of scams, but unfortunately I walked right into this one.

My experience here has been nothing short of amazing! I had a terrible experience at a third-party…read moreVerizon store in Somerset, NJ on Elizabeth Avenue. To never return at that location is an understatement. Unfortunately, they were dishonest about a particular iPhone I had purchased. When I went into Bridgewater commons Verizon (corporate) store, my experience shifted in a more positive direction. Manager TJ assisted me with my horrific experience from the other third-party store. TJ made few phone calls, and fixed my problems. He is a God sent individual. Treated me like a person. He greets everyone, and he listens very carefully. Highly recommend going to this Verizon store. Right inside Bridgewater commons mall!

Issue with transferring data etc of IPhone to replacement IPhone utilizing Verizon Asurion…read moreteam...useless. Literally spent several hours on the phone with less than competent service. Finally, went to Apple store and resolved in under five minutes...email-AppleID passwords were conflicting.

I went to this Verizon store the day that I had a local move, as my husband and I were fed up with…read moreXfinity's sudden increase in price and terrible customer service (they weren't available to install internet at our new place for another 6 days!). First off, I can see why Daiquan got so many personal mentions on Google- he really is so friendly, knowledgeable, and professional! I wish all Verizon customer representatives were like Daiquan over the phone too. Because the previous homeowner also had Fios, I was able to leave that day with a router and self-install it that evening. I was in and out within an hour, even with Daiquan helping out 3 other customers while I was there filling out information on my phone.

Leon and Elton were very helpful. I had questions about possibly purchasing/installing Fios…read moreinternet and they knew the answers from pricing to the technical aspects of the equipment and installation. Even explained the process if the fiber cable isn't connected to the house. No pressure in purchasing service immediately. I would recommend this store if you are considering Fios.

Needed a little medal piece for a watch band. Something I figured they'd have on hand. They said…read morethey would order and my option to purchase for $30. Luckily found on Amazon for less than half the same piece!! But the lady at the store did try her best to help....

The worst experience ever!!! I've been having troubles with my MacBook the screen display was…read moremessed up, and my touchbar stopped working. I figured it would be a quick fix and I'd have it back in about a week. I took it in on Sunday the 14th and I just received it today Monday the 29th. I was extremely upset with the delays on my mac because I'm a college student, and I really need it for exams and homework. Nevertheless I was just happy to be done with this entire situation and was glad to get my MacBook back. When I walked into the store today they handed me my MacBook and I was confused because the touchbar hadn't turned on, so I tried to confirm with the person assisting me and he said "oh yeah it's fixed don't worry it'll turn on later" I should've trusted my gut because other than the screen display nothing is fixed. I shouldn't have signed off on anything because honestly I feel so wronged. Definitely the worst experience and I will never return to an Apple again, I rather switch to chrome.

I had just the best experience in this store. Customer service was above and beyond. Extremely…read moreimpressed !!

John was a life saver! I had just moved to the area and was not able to get internet installed due…read moreto COVID-19. So I had purchased a hotspot modem to use during the interim. When I called AT&T customer service to activate the modem they disconnected my cell phone service!!!! Suddenly I had no phone, no internet and did not know the area!!!! Fortunately I found the AT&T store and John got my phone and modem all working again the next day!!!! Thank you!!!

Stopped by Jimmy's to get a screen replaced. JImmy was very personable. Repairs were completed by…read moretime promised. Cost was very reasonable. Definite recommendation

From the owner: Jimmy's Cell Phone Repair specializes in mobile electronic repairs. We repair anything from cell…read morephones, tablets, and laptops to video games, drones, and more! If you have an issue with your device, come to Jimmy's for all your mobile repair needs!

I recently had the pleasure of having my phone serviced by the phone guy. I highly recommend him to…read moreanyone who needs help with their phone. He is professional, knowledgeable, and so nice! He had my phone in tip-top shape quickly, at a very fair price. I've found my go to phone guy! Thank you!

Great quality work, great communication with the owner, better pricing than anywhere else I looked…read more I'm sure I will be a repeat customer!

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!