In a word - great service for your bike, professional staff and a good place to buy a pair (of…read morebicycle!) too :) There is an address to all my bike problems now, and it is here. Longer version (for the brave) - my friend has gave me his bicycle- the seat was too high and the lights were broken, as I'm completely clueless about these things I was sure wherever I'll go to someone will try to rip me off. A quick search has ended in this shop which is down the street, the seat was too high and my lights were really messed up, they re-wired the whole thing for a fair price. And lowered the seat a couple of times until I was pleased. Don't let the looks of the shop fool you - despite its "simpleness" the people who work here are nice and helpful, and they will answer your questions with patience and listen to your problems. Came back the day after as I thought it's not working, and I was a bit angry, but then realized the problem was me - as the Dynamo was just not touching the wheel because I didn't push it, silly me :) Anyway, got a quick explanation and even help with other bike- related issues I've had. They are the nicest team around, and if you have any problems, they are definitely the people to ask. Thanks for being awesome, thanks for all the help- keep up the good work!

Super nice and knowledgable guys. Fluent English speakers. Went out of their way to be beyond…read morehelpful and made sure I left satisfied. 6 month warranty is a plus. Feel like they're trustworthy and true to their word, highly recommend!

I have had a pretty bad experience with this shop today. My…read morebike broke yesterday and needed to get repaired asap. I popped into this bike shop and the older man said that it will be ready tomorrow and the cost will be 25-30€. However, I visited the shop again today morning to take my bike, which was fixed, but the older guy asked me for 35€. There after, I replied that this is not the amount that we agreed upon but he was offensive saying that this is the price and so on. Eventually, I gave him the money because I needed to take my bike. My recommendation: Keep away from this bike shop!

My wife and I rented bikes from this place today (and by the way took a fantastic ride to Wannssee…read moreand Potsdam). All I can say is that the bikes were excellent. They cost us 10 euros each. The older man, who I think owns the place and doesn't speak a word of English, couldn't have been nicer. A great experience.

Surprise for those of us used to the German Service-Wueste apparently one can find a service with a…read moresmile in Berlin!!! :-) And thats to top up the professional, quick and fairly priced service. I fixed my Bike's breaks and was very pleased :-) paid 15.5 euro.

These guys just want to make as much money as possible. I come from here and unfortunately went…read morethere to get my bottom bracket and crank installed. There f***ers charged me 20€ each, so before ALWAYS make sure you know what you are paying in the end. They have a not welcoming sarcastic tone too. Please go to Rad der Stadt or somewhere like that. They are no angels but at least they don't rip people off. For germans: Ich bin kein Touri der keine Ahnung hat. Der Laden hat genau die typisch-deutsche Besserwisser-Art und möchte dazu für jede Kleinigkeit 5€ haben (Beispiel... da kommt auch gerne mehr zusammen). Please go somewhere else :)

Friendly helpful and competent! Whereas other bike shops…read moretried to persuade me to part with loads of money for a repair or, even worse, for a completely new bike, the guys at Ostrad gave me sound advice, sold me the part I needed, helped with a tricky bit and didn't charge me over the odds. What's more, they helped me straight away, although they were pretty busy on a Saturday. I'll go back to them any time, as I know they can be trusted and won't take advantage of you. Nett, hilfsbereit und kompetent! Immer gerne wieder. Hier weiß man, dass man nicht über's Ohr gehauen wird und das Personal Ahnung von der Sache hat. Andere Läden wollten, dass ich einen Haufen Geld für eine kostspielige Reparatur ausgebe oder sogar mein Rad in die Tonne trete und ein neues kaufe. Nicht so bei Ostrad. Echte Profis, die auch noch nett rüberkommen. Ihr habt mich überzeugt!

Prpfessional team, great service, reasonable prices free pressurized air 25/7 outside the store.read more

Stopped here for help with some gear shift issues and the guy here was very kind and helpful. He…read morefixed it in just minutes. He checked brakes and other parts, just to be safe. I will definitely be back and recommend them!

From the owner: Wir arbeiten seit Jahren zusammen, jeder mit seinem Schwerpunkt, aber alle mit dem gleichen…read moreAnspruch: Räder bauen und reparieren, als wären sie unsere eigenen. Keine Kompromisse, kein Theater – nur ehrliches Handwerk und guter Service.

My favorite breakfast spot, and the best way to start your day in Berlin! It does get a bit…read morecrowded, which is testament to how much this place is enjoyed by locals and tourists. Staff is also super friendly and helpful, with recommending food and places to visit too! We ordered cappuccinos and a smashed avocado focaccia to share. Absolutely loved the presentation, and the focaccia was so flavorful. Also probably one of the better coffees I've had in Berlin. Highly recommend if you're looking for a good breakfast spot!

We fell in love with this breakfast spot. Have gone twice and will likely go one last time before…read morewe leave. This place is so good. The atmosphere, the service and the food are so good. The coffee is also yum and they have alt milks. Don't miss this spot.

A very good bikeshop in Friedrichshain. The employees are friendly and helpful, they take their…read moretime to help you find a proper bike and give you good advice on what to get. The store is not to bike, but they have a decent selection from low budget second hand bikes to high end bikes. When getting a new bike the montage of custom modifications (e.g. different tires) is free, and they even deducted the price of the dismantled pieces from the final price (e.g. original tires on new bike 10EUR, custom tires for new bike 30EUR, just pay 20EUR extra). Also they offer a free check-up for new bikes (but make sure you keep their timeframe).

I've used this shop twice, but won't use it again. First time for a flat tire. They replaced the…read moretube quickly and relatively painlessly, except that the gear cable was reinstalled incorrectly so the gears didn't work when I got the bike back, but it was easy enough to fix that I could do it myself. Second time around, I had a ticking noise in my handlebars and asked them about fixing it. They noticed that my chain was a bit loose and suggested they do an annual checkup as well for about 30€ (don't remember precisely). It sounded like a good idea, as long as they also fixed the ticking. They didn't manage to do that though, but managed to tighten the chain as tight as a guitar string so it would rattle and grind as I biked. So I went back with the bike to have that looked at, and they told me a story about wear and tear and that the bike was just fine as it was. Only after googling the problem did I realise that the chain was too tight and fixed it myself. I have no idea what else they did for the 30€ except tighten the brake cables (which I would have been able to do myself in 30 seconds). Went to another shop to fix the ticking for 14€. Conclusion: Go to another shop first.

Honest, no-nonsense, skilled wrenches. Whether you need a…read morelow/fair cost, responsibly sourced, used bike or repairs/mods to your current steed, Bike Piraten are your crew. Friendly, frank, fair, and fun.

I don't know why this place has so good ratings. I tried to go there twice, one time it was closed…read more(during their normal opening hours) the other time the guy who is selling the bikes was missing. Also the bikes look like from the flea market. Old rusty and basically broken. But more expensive than flea.

Such a wonderful shop. When I was looking for an everyday city bike, I found one I was interested,…read moresaw this shop sold them, and reached out on Instagram. They were super responsive, sending pictures and information and helping weigh pros and cons. They put the bike I was interested in on hold, and I came by to test it out. The process was seamless, and I bought the bike. They kept it a few days to check it over in the shop and make sure it was ready for me, and then I picked it up. The bike has been great, but unfortunately, after more than a year of daily use, the derailleur somehow got bent. They told me to swing by and I did. The person in the shop took a look, straightened it out, refilled my air, and I was on my way in 15 minutes. Great, straightforward service from people who know and love bikes.

Even though it is a sad moments when your bike needs to be fixed, this place will have your back.read more