I have purchased suits from this location in the past, but this time the experience was terrible…read more We made appointments several weeks in advance, but when we arrived, they were not prepared for us and we ended up working with a sales person that didn't really know what we needed or what to recommend. Overall bad experience. Ended up leaving and went to another store.

Like any Men's Wearhouse the store is fine if you know what you want, and your needs are not very…read moredemanding. The staff is not really knowledgeable about men's clothing, so don't expect them to advise you. The person here who helped us seem like she was a trainee or something. She really knew nothing. But it was OK. We just wanted to buy something off the rack.

Very knowledgeable and polite employees! It was a pleasure to do business at this store.read more

They were great boots but not now. The soles on the last pair of hiking boots split after a few…read moreyears of lite wear. They said they could not replace the soles. I went io local shoe repair and they replaced the sole for $55.

We had a situation where a pair of work boots was purchased and the nails were coming out of the…read moresole. The manufacturer has a one yr warranty against defects so they told us to return them to the Super Shoe store where they were purchased. I called ahead of time and talked to Denise who said it was no problem and the manager ( John) could look it up. Once we arrived back at the store, the manager, John was profiling my brother and essentially accusing him of lying about purchasing the boots. This is after he's purchased hundreds if not thousands of dollars worth of products from this location. He was extremely condescending and RUDE. Ultimately, the manufacturer stated that John was not acting within their guidelines and remedied the issue. I will never purchase another item from this location. John should be immediately removed from this position, he is an embarrassment to the Super Shoe brand.

This place doesn't have any reviews! We'll my husband and I live in Northern Virginia and have…read morefriends in Charlottesville so we are in town a lot. This is hands down the best place for work boots. They always have a variety of brands and sizes with great promotions to save money. My husband always gets his steel toed work boots here. I also get tennis shoes here as well. I highly recommend this place!

This Dollar General in Crozet was a breath of fresh air! My friend had broken her shoes so we were…read morein search of a store that sold sandals or flip flops. We had been to several other places in the area and the people in the stores were rude. But, when we walked into this humble Dollar General, we were greeted cheerfully and asked if we needed help. We were directed to the shoe aisle, yet as small as the selection was, we found three pairs of cute footwear!! We picked up a couple extra items, and went to checkout. The same lady was so sweet, chatted with us as she rang our purchases and wished us a good day! Now that's what I call customer service! Keep up the good work! In general, I'd say Dollar General rocks!

I went yesterday in the employee told me i was close however the sign say you guys close at 10 I…read moregot there at 9:48 p.m. so I questioned the lady why the sign says 10:pm and she says the corporation they want us out early ! I konw that's not true i still love the store its just disappointed plus she's was so rude so my question is if someone gets there pass 9:40 its no more service knowing the sing said is close intel 10:pm i also work in business in we close Exactly went is time now early then that ! But i repeat i love the store

I debated typing this out, but this story DOES need to be heard…read more Here's a few things you should know about me + this store before proceeding on: 1. I have stopped in to this J Crew on several occasions. 2. I have always been (until this weekend) treated with respect and friendliness. 3. I do often check out the clearance rack, because - let's face it - J Crew is stylish, cute...and somewhat overpriced. And I love a good deal! This is mind, I strolled into the J Crew on Saturday. The store wasn't very busy, but I wasn't greeting when I walked in. Whatever, no big. I walked around, checking out the new styles, etc. I didn't make the deliberate beeline toward the clearance rack - because even though I like deals, I do think that J Crew is better manufactured than 'cheap' brands. Anyway. After my walk around, I strolled to the clearance area and saw several good prices on plain tees and basic skirts. I was happy to see that there were a good variety of items in my size as well. I picked up a few items, and asked a clerk for a dressing room. Said clerk wasn't chatty (at all) but was pleasant enough. I tried on my items, and really fell in love with a striped tee with a laceup side. Kinda nautical looking - I glanced at the price - 10.99! I could barely believe it! Since their Japan Tsunami Recovery shirt was sold out (something I was hoping to purchase) I was ready to check out with just that item. So, I walked up and this was the exchange: Clerk: Are you ready to check out? Me: Yes, thanks. Clerk: Did anyone help you today? Me: Not really. Clerk: (fake voice) Oh, I am really sorry to hear that. Me: No, I mean, I didn't ask for help, I was just - Clerk: (exasperated) I know what you mean. Me: Okay. Clerk: (scans the item) Your total is $20.xx Me: Um, I think it was marked down from... Clerk: (looks at price) Yeah, well this was mismarked. Me: Excuse me? Clerk: Yeah, it's not supposed to be that price. (dryly) Sorry. Me: (flustered) Oh. Well. I don't really need it then. I walked out. I had this really weird feeling come over me. I mean, $20 for a J Crew shirt was still a good deal. But that wasn't the point. It was marked down. I was the customer. I should have fought it. I hate those kinds of confrontations. I already felt like she was judging me - thinking I was cheap. Not good enough for J Crew clothing. I had to banish those negative thoughts pronto! I glanced back in the store and saw the previously smug clerk speaking with who I assumed to be her manager. She seemed irritated. But gosh darn it - I wanted that silly shirt. I walked back in. The woman who I assumed was the manager told me she could honor that price. I thanked her and paid my $11.xx thank you very much. I made some kind of nervous small talk, to the effect of my excitement of finding such a good deal. The girl just rolled her eyes. I clutched the bag on the way out. Proud that I went back in but still weirdly emotional about the situation. When I returned home, I retold the story to hubs, when I realized, taking a glance at the tag - she had pulled off the 10.99 price! Just...weird. I'll think of it each time I wear that shirt...

Went to exchange a phone case I had gotten for Christmas but had no receipt since it was a gift. I…read morewas afraid they might not let me or there may be an issue but the staff there was great! The woman who helped me was super friendly and immediately let me exchange it with no issue. I told her the phone case was fine, no issue - it was just that I am vegan and it was made of cow fur so I didn't want it. She totally understood, showed me where the other cases were and I was able to switch it out in less than 2 minutes.

I purchased over $500 worth of clothing. One of the linen shirts did not perform well for me. Even…read morewith my receipt this store would not exchange the item. They were rude and embarrassed me. They do not want to develop a long term customer relationship. Would not shop at this location. Madewell, Outdoor Provisions and LL Beans have much better customer service. I have shopped at Talbots for over 20 years and have never experienced this type of rudeness.

I went into the store m trying to find slacks. I was exhausted from searching around in crowded…read moredepartment stores with dressing rooms, messy from seemingly uncaring customers and not enough staff to help out. Someone (Logan) greeted me kindly, asked about what I needed and started helping me out. She took me to a dressing room, wrote my name on the door and tried to find what I needed. When she had to go, she turned me over to another kind employee after introducing her to me personally. They did the running around and helped me out with a lot of patience and thoughtful feedback. What a relief to be cared for so attentively and patiently. This assistance I was given was a breath of well needed fresh air and I left with a pair of slacks and a nice sweater. They considered my financial limitations and never once pushed a higher end sale. Thank you, Ladies!

I really enjoy J JillThe employees were very helpful in helping me find my size! Also, I love the…read moreclothes at the J.Jill.

I love shopping J.Jill and most staff is great however I do not feel comfortable when Audrey the…read moremanager is there. I do not feel she is warm and friendly and many times I have walked past this store and not gone in when I see her there, she comes across cold and better than others. My guess is other customers feel this way. Bobbi with the beautiful black hair is really nice and friendly, she always makes customers feel great along with the rest of the staff.

My mother purchased a Zoomer chair from here a year ago when I was in town so I picked it up for…read moreher. She wasn't able to get the chair to work and so it sat for a year. We thought something was wrong with it. On my next visit to Charlottesville I brought the chair back to the store on my way out of town but they had just closed about 10 minutes earlier. I waved my arms and got Stephanie's attention. She came, opened the door, and heard the issue despite the fact that she was due elsewhere. It turned out that the problem was easy to solve--we probably could have done it ourselves. But I was blown away that she opened the door and helped me when she was under zero obligation to do so. This was above and beyond to me, especially as a New York City transplant. Thank you a million!

Promised a product they did not have: We were on vacation at…read moreLake Anna. The bathroom adaptations at our rental house were not working out for my husband. I identified a raised seat that had worked for him in the past. I called the store with the specific manufacturer and style that I was looking for. John assured me that they had it in stock. After driving an hour, when I arrived at the store they did NOT have the product. What they offered me was a totally different brand that did not address his needs. Essentially it was what we already had! Wasted hours of my precious vacation time. So frustrating!