I've visited this particular store due to its location. And every time there is something either…read moreI'm not acknowledged, sales associate has their family member behind the register and today I walked in and was informed they were closing at 4:15 for an emergency. Very frustrating to say the least.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Stopped in a few weeks ago. They called me and had me come back the next day because of a receipt…read moreissue. I thought I would be getting some money back from the shoes I purchased for my wife as a surprise. Instead, they told me they had a "barcode issue" and asked me to pay an additional $45 for a pair of shoes I had already purchased. I am not local, but I will not be returning.

Will not be getting my business again. Called me and had me come back because of a $30 price…read moredifference in shoes that I had to pay. Not my mistake. So much for customer first approach.

Alvin Dennis is a standard small-town high-end store. Serving the formal needs of residents, as…read morewell as the school spirit of both local universities. These stores are a veritable staple in the communities they inhabit. While I do admire them for playing that role, they fail to deliver on the needs of the customer. That is disappointing. Alvin Dennis charges high sticker prices for low quality goods. I have been unhappy with the quality to price ratio of every item I have purchased from the store. In a small community like Lexington, you are often backed into the corner of merchant scarcity. Regardless, I would advise spending your Saturday with a trip to Richmond or Charlottesville. Most of their factory goods wouldn't pass the $25.00 mark in a major metro. The fact that these items often cost $70.00+ is quite disappointing. Finally, they have a strict policy of 'no returns for refund'. It is well documented and posted. I certainly agree that this choice belongs to the merchant. That being said, a high end store will often differentiate itself with great customer service. 'No returns for refund' is a good first step to mediocre customer service and experience. Given their prices, they certainly feel like a high end store. Given their policies, they certainly fail to service their customers in the same manner.

My husband and I came in 7 months before our wedding to get his measurements and rental info. We…read morewere told to pick up the bridal party tuxes ASAP the day before our wedding due to a sale going on; my mom and I opted to pick up his, my dad's, and my brother's 2 days before. The woman at the register told us to let them know first thing the next morning if they didn't fit. We get to the place we're staying at, my husband tries his on... the sleeves look like a kid trying to fit into their old jacket. Keep in mind, THEY personally measured him. No big deal, the woman said to let them know. Right? Wrong. He went the next day with my brother (whose also didn't fit) and was more or less told to suck it and deal with it. If you tell us to let you know if they don't work, but then refuse a solution - you lied. They made a big deal that the seamstress was out of town and nothing could be done. So my mom went in and had to convince them to at least fix my husband's - these are pictures and video we'll have for life and he'd look ridiculous with such a poorly fitting tux jacket. Somehow after this, a seamstress magically was available to fix it. I bet we would have been treated differently if we were locals. Horrible, biased customer service.

Very cute store in the Lexington Historical district in VA. We shopped there on the Friday after…read moreThanksgiving, they have all their Christmas decor out. I purchased some really fun holiday napkins to give to friends, they also have a lot of fun artwork and other home decor items. I recommend a visit if you're in the area!

Absolutely darling store! A small business run by local proprietors that sells clothing, cards,…read morehome goods, and art. The perfect place to buy a birthday or anniversary gift. The store has a fantastic inventory at very reasonable prices.

Cool store and owner is fun to talk to. She has a great selection of clothing and shoes on…read moreconsignment, jewelry, art, and representations from the colleges in Lexington. Lots of gifts to be bought there as well as a few pieces of furniture. Prices are a bit high for some things, but think higher end clothing and boutique clothing. She has a good selection of homecoming and prom dresses on consignment, some great shoes, boots, and purses. I think there's something for a little bit of everyone in her shop.

This is a new little store in downtown Lexington. I did find some goodies. I look forward to…read morevisiting again.

Aside from their wonderful leather products, Cobblestone does factory quality shoe repair at very…read morereasonable prices. Since the Johnston & Murphy factory no longer refurbishes their shoes, I took a pair of 30 year-old J&M Aristocraft shoes to them for new soles & heels and they came back looking new. You will find great people, great service and reasonable prices here. Come in and see what they have!

Cobblestone Shoppes made a custom padded leather rifle sling which I just received. Over the years…read moreI have purchased many and all different types of rifle slings. This new sling, by far, is the best sling I have ever put on one of my rifles. The craftsmanship with the added leather padding, smooth stitching, debossed lettering and thickness of the leather makes this well made sling a bargain for the price.

This store had merchandise. Lots of merchandise. We were able to find a cart full of bargains…read more The store was tidy. The organizational method they use back in the household item really improves the shopping experience. The men's dress clothes were nice. The pricing here is really fair. They have dressing rooms. I recommend this location to any bargain hunter that shops at thrift stores.

There's an old gal I'm working in this store that tries to change how things are sold even though…read morethere's a sign posted on the wall stating how they're sold. "VASES 5 for $1 unless priced otherwise" sign was on the wall. I had 5 unmarked and 3 that were priced. All taken from the shelves underneath the sign. Old gal tried to tell me that wasn't how they're sold any longer. well that's what the sign says. She kept arguing with me but finally called to someone in the back all the while she could easily see the sign on the wall from where we were standing. I'm like woman...I ain't trying to steal $2 worth of vases from the goodwill!! Gah!!! She needs to either know her job and what's going on at her job or find something easier for her to comprehend!! I got the vases for the price they were posted at on the wall just as it should have been!!

Just what I look for an my antique/thrifting. Their names does it justice. It is an eclectic…read morecollection of "stuff". Enough to browse for 30-60 minutes. Prices are reasonable with the apparent purpose of moving inventory.

Prices are not ridiculous on most items. Huge variety of items. Staff is very polite and helpful.read more