Rack Room Shoes
I am not a Sneakerhead, a Hype Beast, hell I barely care to buy shoes as long as mine are currently comfortable and functional. My oldest son on the other hand very much enjoys a new pair of shoes, thankfully he is doesn't ask for Jordan BREDs or similar but he definitely doesn't opt for clearance. We visited Rack Room Shoes on a Friday evening around 6pm, this place reminds me of any other shoes store, shelves lined up with shoes on display.
Walking in it was obvious it was not busy, there was maybe five customers in total besides my family who just walked in, but only one person at the counter paying. I could only see two girls (workers) and both were at the counter but the store was bit of a mess. Just like any store products need to be either replenished or properly faced to help the customer see products better. While my son was searching for his shoe I was looking around to see if I could find myself a good deal. The Rack Room Shoes had a deal at the moment to purchase one pair at the regular price and get a second pair for half off. This type of deal entices me to look for myself, otherwise I hesitate very much.
After about five minutes I saw a sign for some Nikes that were priced at $39.99, instantly I am thinking Nikes for half of that price? I read the description and it didn't provide a colorway so I assumed it was just the style on sale and any colorway was up for that price. Apparently not, it was just the navy ones which was okay for me but it had my hopes up for those deep grey ones.
When I approached the worker to question the price she then mentioned it was only the navy ones. I didn't argue but I did question the description was only for the style and not a specific color. Most times the workers have rude replies but she was apologetic for the error and stated that for the month the price was offered on the style but the colors on sale changed each week. I was good with that answer, I worked in retail and can see how corporate messes these type of things up and the worker can only work with it so much.
Rack Room Shoes is a decent place to buy shoes, they don't have the latest and greatest, well maybe the latest because I saw some great looking shoes. The only thing I didn't care for was the lack of cleanliness, boxes weren't fixed and it was clearly obvious that one of the workers could be doing this while just standing at the counter waiting for a customer to purchase shoes. Since this store is about a 30-45 minute drive at the outlets, it doesn't deem as a feasible option for buying shoes unless we are coming here already or on the way back to Bakersfield from the LA area. read more