On the final day of February, I realized my inspection sticker expiration was 02/2026 and…read moreremembered I needed to replace my rear windshield wiper. So I found my closest AutoZone with the hopes that they had the part I needed as well as would replace it for me. Yuvini was wonderful! He tried his best. Spent more time than he probably should've helping me. Ended up asking a colleague for assistance. Lo and behold, we found what we needed! Throughout the experience, there was laughing and joking. Both employees were super friendly and helpful!

I had an outstanding experience at the AutoZone on Leesburg Pike, thanks to Jermel T. We arrived…read morearound 9:30 p.m., just 30 minutes before closing, and despite it being the end of his shift, he greeted us immediately and came right out to my car to help. Jermel quickly tested both my battery and alternator, patiently explained the results, and took the time to research exactly which battery my Lexus needed. He even made sure I got the correct battery with the proper cold cranking amps (CCA) instead of simply selling me the first option available. His knowledge, professionalism, and willingness to go above and beyond made what could have been a very stressful situation so much easier. I never felt rushed, even though the store was closing. That's the kind of customer service that's hard to find these days. I'm incredibly grateful for Jermel's expertise and kindness. AutoZone is fortunate to have an employee who genuinely cares about helping customers. Thank you, Jermel, for turning a frustrating evening into a positive experience!

Tony and the lady working at the register have been phenomena. I appreciate their service and work.read more

Maira thank you so much for a excellent service today It is a matter of joy to provide great…read moreservice to clients like you. Thank you for providing us the best service in this store 9029 5404 Lee high way Arlington we really appreciate it. thank you Maira

1 star. Absolutely terrible experience…read more I brought my BMW here thinking I would save money compared to the dealership. Big mistake. They quoted me around $2,950 for an oil housing replacement, while the dealership quoted $3,000. So there is basically no price advantage at all. Then it got worse. On the first day, they gave me my car back without the underbody cover at all. When I came to pick it up, I clearly told them that I would take the cover myself and they didn't need to install anything, but instead they handed me someone else's cover, which does not even fit my car. On top of that, I had insurance that was supposed to cover specific damage, but they opened a claim for everything they possibly could, creating unnecessary complications. I would not recommend it to anyone.

Honest. That means a lot. I came in to service squeaky Mercedes brakes and the owner and technician…read moreimmediately worked on the car while I waited. A few minutes later they called me back and showed me that the brakes all looked solid and I had nothing to worry about. No charge. This place seems like the real deal. I will definitely come back.

I recently visited this AutoZone to purchase a new brake light and wipers. The salesman was helpful…read moreand went far beyond what I expected: he came out to the parking lot to confirm that I was purchasing the correct bulb and even volunteered to install the wipers for me--in the rain no less!

The staff have changed over the ladt year and are completely incompetent, and the prices have…read morebecome ridiculous. Store is dirty, inventory is never any good, and the tools are basically worthless. Go anywhere else if you know whats good for you.

Advanced Auto Parts (AAP) made replacing a battery easy! While the husband was jumping my dead…read morebattery, I got online and ordered a new one. AAP's website provides guidance on the exact battery needed for your vehicle after you enter your vehicle's information. While that sounds simple and a given, I tried to do the same on another website and didn't the answer to one question. As long as you know your vehicle's year, make, model and style it's easy! My purchase was ready in less than 10 minutes after purchase and Americo installed it for me. This tech was very kind and went above and beyond with his service. He showed me areas that needed to be cleaned and told me what to use to clean them. Also mentioned ways to reduce corrosion on my new battery. Excellent customer service! I would recommend this shop for your vehicle battery needs.

I'm surprised this place still open it probably has the worst customer service of any place, this…read morelady behind the register probably was taking to this guys for twenty minutes all personal things nothing to do with cars. Finally I just walk out there. And When up the street to Auto Zone what a difference in service .

While the place is not the most beautiful store, the team gets the job done. I have been buying…read moreparts for my cars from these guys for 20 years. They always have what I need and make excellent recommendations on how to best maintain my car. I am heading there this week for a cabin filter.

Steve at the front desk is extremely rude. Just as rude when you call on the phone. Won't ever give…read moremy business to this place again

I went here for a second opinion on a diagnosis from my dealership & I'm so glad I did! I ended up…read morenot needing repairs, but when I do I'll be back to visit them. I referred a friend who also had a great experience. They're affordable & trustworthy, this is a neighborhood gem!

Always top notch and honest service by Rudy and his crew…read more Had my timing belt changed and radiator flushed.

Bait & Switch I…read morecalled Olympus at around 3:45p on a Friday to check if they had available a car battery. The lady checked and quoted me two prices: flooded battery is $179 with 2-yr warranty and AGM battery is $230 with 3-yr warranty. I stated I would go go the AGM. She told me the battery had to be delivered to their MD store from their VA store. I agreed and told her I needed the battery that day as I had secured someone to install it for me. She said no problem call me back at 5pm and I'll confirm if it's been delivered or how far they were away. I called her back at 5pm and she said the driver was minutes away from the MD store and I should head to the store to purchase the battery. I headed to the store and advised I was there to purchase the battery. That is when I was told the battery was $279 with tax it was $297! I told the guy I was quoted $230 by that lady in the VA store. He tried to lower it to $255 plus tax but would not honor the $230 price even after calling her who also confirmed she quoted me $230z. I was left driving around store to store trying to find a battery before stores closed at 6pm to ensure I had it in time to have it installed that evening. FRUSTRATING! Lost a customer and earned a BAD review too! Olympus do better! Honor your price quotes - that's what a good business does!!!

I've been going here a lot lately to get miscellaneous parts for my 1999 Honda Civic. So far, I've…read moregotten spark plugs, a front headlight, and an air filter. They always have the parts I need and best of all, they are at least 50%, if not more, cheaper than any chain auto supply store in the area. The service is excellent and they seem very knowledgeable. If you need parts, I highly recommend you check them out. They also have locations in Fairfax, Woodbridge, and Chantilly. I can't say if the other locations are as good, but just in case you're not near Alexandria, it's worth to check out.

I made an appointment for an oil change weeks in advance. I arrived on time and was greeted rudely…read moreand they acted like they could not find my appointment. It took 6+ hours to complete "because I was new"

The service department is so bad here. I've gone here since 2013 - i recommend you do not. The…read moregood folks that work here leave as fast as they can. Expect to wait to be even acknowledged upon arrival - 10 mins min. The dealership recently changed hands so maybe sales is better but service is still so bad that I have changed brands for the first time in 11 cars. Never ever think you'll get a loaner no matter the car cost, service you're scheduled for, etc. This is supposedly a luxury brand. Audi USA needs to get their stuff together. If you have an Audi still, drive to Tysons...you'll thank me later.