I don't know why this place gets a bad rap, but it's excellent service and they always greet you…read morewith a smile. Thanks for the great service.

I went into this UPS Store location simply to mail an envelope and was surprised when the employee…read moreimmediately began collecting my personal information and asked for my driver's license. When I questioned why that was necessary just to mail a letter, I was told they needed to add me into their system to "make things easier next time." Another employee chimed in and said this was "standard." I made it clear that I did not want my personal information stored in their system just to send a piece of mail. The entire interaction felt unnecessary and intrusive, so I trusted my gut and left. I then went to the local USPS office up the street, mailed the same letter without having to hand over my driver's license or personal data, and it cost significantly less. Based on my experience, I would avoid this location unless absolutely necessary.

Ocean Shore came through for me big time! I needed a celebration of life poster. I was in a bind…read more I had no time left and then I spoke to Molly. Ocean shore created a beautiful poster for me in two days. They're very professional, kind and great at what they do. Thank you so much

I had a photo I wanted enlarged and printed. I went in late in the day and the owner Molly took…read moretime to explain my options and asked me to send her the digital photo and she'd do the best she could to call me the next day: note it was Thursday at 3pm and Friday at 4 they closed for the 3 day Memorial day weekend. I missed her call Friday but noticed she also emailed me. I replyed to her email regarding my options and she not only got back to me "after" store closing hours Friday evening but also thoroughly explained how she could produce the best quality copy and the cost. I told her I'd follow-up after the holiday weekend. She left a message Tuesday that the print was ready for pickup. Molly went over and above my expectations, gave of her time and clearly explained and answered all my questions, clearly a not a profitable job for all the time she spent with me! I suggest you Google her company and read her background and how she arrived and has grown her business in Rocklin, my home town for over 30 years! I strongly recommend Molly and her Company Ocean Shore Printing!!

Steve and his team do the best work! I've now had my entire truck decked out in badass decals for…read moremy detailing business, and it looks amazing!!! Fast,high value,friendly service.

Huge thanks to Steve and the team at Superfast Signs. I needed a banner done with utmost urgency…read moreand they were able to knock it out for me. They have great communication, and offered wonderful suggestions regarding the service I requested. I received a high quality product for a reasonable market price. I'll be using them for all future signage for my business!

I don't usually use Fedex because I find them to be the most expensive delivery service around but…read morethey are probably more accurate. Anyway, I have found myself coming to this location to drop off some online sales that the buyer chose twice in the same week. The store is located in the corner of the Target shopping center kind of by itself. This was formerly Kinkos way back when but come to find out that Fedex bought them so they still offer printing services that Kinkos once did. They also have a small selection of your basic office supplies at the highest price possible so you are paying for convenience. Both times I went in, all of the employees were professional, purposeful and helpful. No one was standing around doing nothing or socializing with one another. When I walked in, I was greeted and helped along with friendly chatter but not intrusive, bothersome or even patronizing. It was genuine. It Seems small but so rare these days. I left feeling good about my quick visit and will return soon I am sure! BTW, I have visited two other FedEx locations and did not get the same service so I must credit the management here.

Sent a 2-page print order (like.....literally 54 cents worth of printing) at 2:15pm through the…read morewebsite. The projected pickup time was 7pm, but I know it never actually takes that long for them to print the orders....especially when it's only 2 pages. I still hadn't gotten a confirmation email by 6pm, so I decided to just get in my car to go pick it up. Once I got there, I was informed that the website system had been either losing or grossly delaying the print order submissions all day, and my 54-cent order hadn't been received. Luckily, there were 2 very helpful employees that said, "Just email it to us and we'll print it." It took me some hassle to figure out how to do all that from my phone (I feel so Boomer trying to do ANYTHING on my phone), but luckily, I figured out how to send them what I needed and as promised, they printed it out for me and sent me on my way. The delay from the website is a huge pain in the a**, but I'm thankful for caring employees who helped me and got my order printed. Thank you!!

Love Angela and her staff! They printed my logo on my easy up and had it to me the next day! Their…read morequality is 2nd to none!

Great experience, great customer service, great turn around time. Quality prints and embroideriesread more

Excellent small business with top notch service. The owner visited our site to make sure of the…read moreplacement and fixed the font to give a softer appearance. They really want to make sure it is the best!

Absolutely amazing! So impressive with their communication and execution! Quick turnaround and…read moreeverything was exactly as we had hoped! Exceeded our expectations!

Staff is always ready to help and knock out whatever a customer needs. I have gone in there needing…read moremultiple documents printed and notarized and they make sure I leave better than when I arrived.

Showed up on Saturday, July 17th at 9:20 AM and they were not open, despite their hours clearly…read morestating they open at 9:00 AM. This is the second time this has happened to me recently. Showed up on a Sunday well after the time they are supposed to open and they were closed. I wish they would put a sign on the door as to what their status is so that customers know if they should attempt to come back. The previous owner was so great and kind, the new owner is missing the mark.

I must have not gone to a Staples in a while. It caught me off guard that this particular location…read moreis shared with Party City? Very interesting! I actually only came by to return an item that was purchased through Amazon. Walking in brought some nostalgia - big space, a lot of items and a sparse amount of customers. Many were at the printing section. I was also rather confused they were selling a lot of other items that weren't office related (ie: food and miscellaneous items). As for my Amazon return - There were two people ahead of me, both brought a ton of items...I didn't realize this was a thing...to buy a ton of stuff through Amazon only to return it but that's another topic altogether. The one worker did his best to get through all the customers items - by the time it was my turn, at least 4-5 people were behind me. He processed everything quickly for me so that was greatly appreciated - and within a few minutes everything showed up on my end. Overall, good experience. Thanks!

Hostile, unprofessional, and completely unacceptable behavior from multiple employees. Staples lost…read morea major business opportunity today. I visited the Staples at 6770 Stanford Ranch Rd, Roseville, CA on 8/29 around 2 PM, and the experience was so shockingly bad that it cost this store -- and likely the company -- a significant purchase opportunity. I came in not only to complete two returns (a Happy Return and an Amazon return) but also to evaluate Staples as a potential vendor for a large bulk order of equipment and supplies for multiple offices. I never even made it to the shopping portion of my visit because the customer service was that hostile. The store layout was confusing and the signage contradictory, so I approached the balloon desk for help. The female associate dismissed me, pointed vaguely toward the Amazon lockers, and when I said I was confused, she condescendingly told me to "use my eyes" and marched slowly while pointing at arrows on the floor as if I were incapable of understanding basic directions. When I told her she was being rude, she replied, "I'm autistic," as though that excused her behavior. It does not. At the register, things escalated. Before even greeting me, Rhett loudly said, "We have to deal with customers' dumb questions all day!" He repeatedly talked down to me, pointed in my face, and ultimately yelled, "If you don't like the way we do things and think we're rude, pack up your returns and get out!" He shoved an Amazon contact card at me, clearly trying to avoid doing Amazon returns altogether. He also gave me incorrect instructions about where to complete my Happy Return -- proving the confusion I originally asked about was valid. As I walked to the correct area, he used the store communication system to portray himself as the victim, prompting another associate to make passive‑aggressive comments about "rude customers" within earshot of me and the only other shopper in the store. The Happy Returns associate then watched me stand in line without assisting me for an extended period, despite the store being nearly empty. This location is being run by employees who are openly hostile, dismissive, and unprofessional. Their behavior didn't just ruin a simple return -- it directly cost Staples a substantial business purchase I was prepared to make. I will not be returning, and I will strongly advise my firm to avoid Staples entirely.

The crew at Pak Mail El Dorado Hills were easy to work with and did an outstanding job wrapping and…read moreshipping two valuable art pieces to both coasts of the country. Their communication was beyond belief and much appreciated during the shipping and packing process. Highly recommend.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

I ordered business cards and got them the same day! My brother is working with me now and he needed…read morecards for an event. I walked in and immediately was greeted by Matthew, within an hour and a half the design was done and the cards were printed on really thick paper stock. Never had such nice cards printed that fast, pretty amazing. Thank you Matthew for the great work! P.s. Find their ad on Craigslist like I did and they will give you 250 for $18 so inexpensive

From the owner: Best deals in town on Business Cards, Flyers, Post Cards, Vinyl Banners, Stationary, Notepads, Door…read moreHangers, Brochures, Yard Signs, Presentation Folders, Posters, Calendars, Trade Show Displays.