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Rabid Piranha Printing

5.0 (1 review)

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Staples

Staples

(100 reviews)

My new go to location for Amazon returns. Returning through them is free. UPS is now charging…read more The clerk is efficient and seemed nice. The wait is long however. There was a long line for Amazon returns while other clerks weren't busy. It would be nice if they pitched in to help. Its always this way here.

The only reason why I would even come to Staples is because Amazon is cutting down on using UPS for…read morereturns and there were no other return points offered that are closer. Every UPS store I dealt with in the past for Amazon returns seemed to have the process down: scan the code, package if need to, put some tape, issue receipt. Easy in and out with minimal wait for the most part. As soon as I saw what Vacaville Staples has come down to nowadays, I knew this wouldn't be a similar experience. The space is now split in 2, with the larger part belonging to Dollar Tree. What's left of Staples is small, but somehow still disorganized store. At least there are signs where the Amazon returns are handled, so i walked straight past the registers to reach one unhappy employee dealing with a line of about 5 customers, herself surrounded by multiple boxes. Like a robot, she would ask everyone the same question in an annoyed voice: "how many items?". Once she would scan the code, her body language doesn't even try to hide how much she hates doing this. In between sighs and heavy breathing, I felt like leaving before it was even my turn. Just being in the same space made me feel uncomfortable, like I was doing something wrong. Just as I reached the counter, this Staples employee starts rummaging through boxes and said it will be couple of minutes. Yes, there are still about 4-5 people behind me waiting and the only employee that is handling the returns is moving items to different boxes. Let that register. Once she was finished; same robotic question. She then printed out the sticker, slapped it on the item, and threw it into the box. Finally, asks "any questions?". Hell no, I just want to get out of here. It's a true shame that Amazon is letting Staples handle their returns and that Staples does not care about at least some basic customer service. I'm not sure where this employee's frustration comes from, but taking it out on customers surely will not help her cause. Two stars just because the return showed up as accepted in my Amazon account, but I surely hope I never have to come back here.

FedEx Office Print & Ship Center - Post cards trimmed wrong and right.

FedEx Office Print & Ship Center

(85 reviews)

My first time in FedEx in a longtime, but once I walked in, I was greeted by a young man whose…read morecustomer service skills were above and beyond. He attentive to my needs and extremely patient. Mr. Tre' Brown thank you for making my FedEx experience a delightful learning experience. Good luck to you young man!

The good news is that when I went in to inquire about getting some postcards printed in a hurry,…read morethey said they could do it I emailed them my files and was told I could reduce the price from $200 to $44 if I ordered "Quick Postcards" online, which I did. It was downhill from there. When I uploaded my artwork to the FedEx site, it looked like the art would be cut off, even though I had sized it exactly with no bleed. I called the store and they said not to worry because they would use the art I'd emailed while at the store. They only referred me to the online store so I could get the great price. A few hours later, they called to say the job was ready. I went back to the store and the job they had for me was not my job. Oops! Mine would be ready the next day. I never got a call saying my job was ready, but when I called them, they said it was. So off I go to the FedEx store again. The job was ready, but only half the quantity I ordered. They said they'd have them in 45 minutes, but I decided to go home and pick them up the next day. When I came to pick them up, the were not ready! They'd had a power outage last night, so they said. (But they were supposed to be done yesterday afternoon!) So I'm standing here at the counter writing this review while they do the job as I wait. Then, they're trimmed wrong, but I let them off the hook and just had them trim them a little more. It's been an adventure! The quality of the printing is okay, and they refunded me the cost of the cards that got trimmed wrong.

Rabid Piranha Printing - copyshops - Updated October 2026

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