Nearly non-existent customer service; if you miraculously get a rep to answer, they're abysmal and…read moreincompetent. I was mistakently charged several hundred dollars and got an outsourced employee who couldn't explain what happened and subsequently lied to me via email I would get a refund. When I called to follow up a monthly later, I was told the case was closed because I supposedly told them I no longer needed assistance. This is legitimately one of the worst companies I've had to deal with.

Responsive and fast, at very competitive prices. Highly recommend for digital conversion services.read more

First time using a shredding service…read more Cutting edge is dependable, transparent and affordable. Pickup was a "breeze" and Larry the owner was friendly and nice. Will use Cutting Edge again

Great service, friendly, professional staff and on time shred pickups from my office. Easy to…read moreschedule and can usually fit you in within a week's time after calling to schedule. Visual shred available to schedule via their online cams at the hopper with a certificate of shred available. Highly recommend.

Great service and staff. Jesus and staff made us feel very welcome. We dropped off MRI and x- ray…read morefilms for disposal and learned about the process of shredding and silver recovery. I could tell that the folks there enjoyed their work. I most certainly recommend this business. It's a beautiful ride from the Chicago Northwest suburbs. Thank you for making us feel very welcome.

Great experience with AMD earlier today. I arrived at the office and saw the notice to visit their…read morewarehouse for document destruction. The warehouse was very close - passed it on my way to the Prosper Ct. address, in fact. Called the posted number and spoke with Ashley the British guy. He sent a gentleman out to help with my boxes and after that was complete, took my payment over the phone. It was reasonably priced, handled in a timely manner that respected my time and chatting with Ashley twice was an absolute delight. They provided a certificate of destruction well ahead of the expected 24-48 hours. I'll be returning to AMS for any future shredding needs! Thank you from Michele, the tranplanted SoCal customer

Great service, on time and friendly drivers. We had on an site shredding job Mike was great to…read morework with.

I was looking for a shredding company for my office and googled for results like everyone else. I…read moresaw that the UPS store around the corner offered shredding services so I sent an inquiry for a quote. Luckily, Mike with Vanguard contacted me almost immediately. We scheduled a date and time, which I changed on him twice (Mike graciously had no issues with that at all), and they showed up when they promised, right on time...once we had a date solidified of course! The gentleman who came here was so professional and efficient my entire team was talking about him! After they left, we realized that we had forgotten to give them 5 boxes of documents. I contacted Mike again and he offered to send a van to pick up the boxes for us to be shredded at their warehouse the next time they were in the area. This was after he tried to find numerous other options to help us! He called today and another amazing gentleman showed up by the time I had his form filled out, he had the boxes loaded up and ready to go! If you need shredding services, PLEASE call Vanguard...you will not regret it!! Greg Practice Manager West Loop Veterinary Care 815 W. Randolph Street Chicago, IL 60464

Impressive expertise in electronics recycling shown here! Thorough hard drive shredding services…read moreavailable with top-notch security protocols in place. Trustworthy IT asset disposal and disposition solutions offered here, along with efficient computer recycling services.

The best firm for hard drive shredding and IT asset disposal services is Chicago Asset Recovery &…read moreRecycling. Our outdated equipment was disposed of safely and effectively by their crew, who also made sure that all data was permanently erased. We valued their meticulousness in handling the disposal process and their attention to detail. It is great how dedicated the organization is too environmentally friendly recycling methods and electronic waste reduction. We wholeheartedly endorse Chicago Asset Recovery & Recycling to anyone in need of dependable Electronics Recycling Events and Fluorescent Bulb Recycling solutions.

Our new Practice wanted a modern, sleek and surgical look to our signage. Their design and…read morefabrication team nailed it. We did have some hiccups with city permitting (at no fault of RWS). However, Alex with RWS got the job done in time for our opening.

Right Way is AMAZING! The staff that helped with my order (Alex, Sam, and Charles) were super…read moreresponsive, fast, and communicative. I even requested a new sign on the day of my event that they were able to finish in a few hours. Not to mention, prices were about half of what the same products cost at FedEx. Can't wait to order with them again soon!

This business was excellent when it was ProShred. However, the business has been sold to vital…read morerecords control for about a year now and the customer service is nowhere near what it used to be. They used to be very polite, helpful and accommodating. You used to be able to call in and ask a question and speak with someone on site or get clear answers about the process. Now there's a lot of ambiguity in the process. You used to be able to go in without an appointment and have your documents shredded if there was a truck on site. Now you cannot just go to the site. You have to have an appointment scheduled in advance and canceled in advance if you cannot make it per DeShawn and Customer Service.

My small (Elmhurst) office has 2 Pro-Shred lock-boxes on site. As they were full, I called for a…read morepickup a couple weeks back. Fella said he would fit us in for a special 11/24 pick-up. Great. But nobody showed up. I e-mailed and was told our regular pick-up was being pushed to back to 12/1. It was as if my original phone call had never happened. Again, Pro-Shred was a no show on 12/1. On 12/2, they tell me they show their (phantom?) truck was here yesterday morning. Perhaps I am imagining it, but our shredding sits untouched in the hallway. It's been 2-weeks, and I am still trying to get them to make a pickup.

Here's a polished Yelp-style review based on your voicemail, keeping it natural, detailed, and…read morefive-star appropriate: We were in Chicago cleaning out a long-term storage unit and ended up with more than 200 pounds of documents that needed to be securely shredded. I called around to several shredding services, and Midway Document Destruction was hands down the best option--by far the most service-oriented and the best price. We worked with Glenn, who was absolutely incredible. Not only was he helpful and professional on the phone, but we also happened to be there on Black Friday and received 50% off, which was a huge bonus. The weather was terrible, and we arrived close to closing time, but Glenn still came out, helped us bring all the documents inside, and stayed with us while everything was shredded on the spot. He made what could have been a stressful and exhausting situation so much easier. We were juggling a lot while closing out a storage unit we'd had for years, and his kindness and patience really stood out. Midway is fair, transparent, and significantly cheaper than many of the more "convenient" shredding options. They're located at 2700 W Chicago Ave, and despite the location sounding out of the way, it was actually very easy to get to. We had an excellent experience from start to finish and would absolutely recommend Midway Document Destruction to anyone who needs secure, affordable, and genuinely great service. Five stars without hesitation.

I used them for shredding 70 lbs. of paper. It was done in two minutes. You can shred up to 175…read morelbs. for $75 and watch them do it for your own peace of mind. It's near Midway Airport by Pulaski off ramp and 41st Street just off I-55. The owner Alan was very nice and accommodating for my small shredding job compared to their huge operation of recycling. It was quite the education, an interesting field trip.