They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

Great customer service... They accommodated my busy schedule & made time so do a great job…read moreevaluation of my security needs ( they don't oversell ) They give you what you need. No pressure. Great value.

Worked with Redline to update to a more modern security system. Reasonable price and installation…read moreby Billy was seamless and very professional. He showed up on time and programmed our new system very efficiently. Very happy with the service from Redline Alarm Company. Jeanne R.

I had issues with my alarm system. I called Redline because of the great reviews here on Yelp. This…read morewas a decision I did not regret. Tyler was professional, friendly and knew what he was doing. He came very fast. The price was reasonable. He gave me a quote on the phone and what I paid was what he quoted me. I would recommend Tyler from Redline without hesitation and will call them again if I need.

I am in the process of moving across the country and my son broke the key into the lock on the pod…read morethat I was getting ready to load. I called this company at 630am and they said they would be here around 8am. At 830am they called and said the tech would be calling me shortly to give me an ETA. At 930am I still hadn't heard anything so I called. The lady that I had talked to on the previous 2 calls to them said I called in and cancelled it. I told her I never called in to cancel and I needed it done. She said she would call me back. She calls back and said no one could come out. I once again said I never called to cancel and it was their mistake not mine and I needed someone out today. She said no. I asked to speak to her manager, she refused to let me. If I could give zero stars I would.

After they sent the expert team, our issues were fixed. We thank Bay for their assistanceread more

Tried to discuss our billing, got the total runaround telling me that I was lucky some businesses…read morepaid over $2,000.00. I have two separate accounts (Why I do not know) my small building is $200.00 more than the larger one. Very poor Customer service!

Poor Business practices. This is an alarm company that cannot guarantee its services or its…read moreequipment. These salespeople practice unethical means to get contracts signed and never follow up as said. You can never get customer support long wait times and if you do it is over sea's when you request to speak with someone in the US it doesn't happen though Vivint is based out of Utah. Have complaints about their business practices, especially when it deals with my safety. They are an alarm service you cannot reach when the equipment is not working very reassuring to me. You buy an alarm to know your house and family are safe, well think again. Not with the Vivant alarm system or its support team working . I have spent over six hours on the phone not getting anything done. No one could answer a question to get me to help most of my conversation was with the Philippines, yet a Utah-based company how American. The owners are Todd Pedersen · Keith Nellesen who send out there manipulating salesman with fraudulent claims. There is no way to reach corporate headquarters oh 6lets make it 7 hours on the phone you can even reach anyone to cancel

Worst company ever, worst security system ever! Nothing but problems with the system and try…read moregetting someone on the phone, it's a horrendous experience from day one! Every other day there's a sensor that's "offline". The installer forgot an entire window in the living room!! I don't trust this company to fix anything! DONT DONT DONT USE THIS COMPANY!!

Spoke with Victor, who made reference to installer in my neighborhood. Very helpful. Found their…read moreproducts online, some carrying 60 month warranties, but only through established redistribution, so cross your "t" s and dot those "i" s folks, Warranty makes a difference, personal opinion.

Accurate quote and very professional installation…read more We upgraded our 24,year old panels.

Great service! Timely response, able to fit me in quickly and updated my system. Much much less…read moreexpensive than my last provider. The technician was professional, polite, and personable.

We needed low-voltage wiring run for a small office space. Sam labeled every line, tested each…read moreconnection, and fixed a problem from our old setup without charging extra. The job took a bit longer than expected but he explained why and made sure it was done correctly. Very professional and respectful. Solid work.

I had a very disappointing experience with Oculus and would not recommend their installation…read moreservices. The installer made numerous holes in my walls throughout my house, promising that the connections would be fully concealed and barely visible. Instead, he attempted to install everything using large 1-inch gray conduit running along the face of my drywall, all the way down my hallway. These conduits didn't sit flush against the wall and were clearly visible in every area of my home--exactly what I said I did not want. When I expressed how unacceptable this looked, he decided to remove everything but left all the damage behind--holes in the walls, exposed areas, and a mess throughout the house. To make matters worse, there was a week-long delay between when he first made all the holes and when he came back to finish the job, only to leave it unfinished. I was very clear from the beginning that I didn't want anything that looked tacky and would rather not install it at all if it couldn't be properly concealed. Unfortunately, that's exactly what I ended up with--unfinished work, damage to my home, and a lot of frustration.

I've been with ADT for over 40 years. They have never let us down! Glass break at 2am with husband…read moreout of town and new baby. Alarm went off, I was up and out with baby within a minute. 3 minutes later 5 cop cars. Turned out to be teenagers across the street at golf course messing around and shanked a ball through the window! Had some crazy guy wandering neighborhood and he activated our alarm, cops again within 3 minutes. No one was home at our place. I left work to let the cops in to clear home. Guy was caught a block away. Transient, just going house to house. A few more stories, but never anyone hurt or in serious danger. If we had been, we would have been fine knowing fire, police, paramedics, were in route. We just moved for final time to Tucson, and our Phoenix rep. followed us to make sure we get proper install and are happy with the new system. We have always hard wired in our system, and we did again. Have never had an issue and they will always negotiate monthly fees. Appreciate all they have done, and will continue to do to protect my family.

DO NOT USE ADT!!!!…read more Service is garbage. They tell you 59.00 to come out too fix doorbell camera. I asked the ADT rep over the phone multiple times that $59.00 is the only charge. He said yes. I agreed too have tech come out. He comes out and before doing anything, tells me its going too be $230.00. I said no, thats not what the adt phone rep told me. He implies that he gets this issue alot. I call in too cancel, and speak with an Account "manager" named Mia. She promises me the world, 5 yrs locked in price of 45.00 (lowered from $65.00/month), cover camera fees, cover tech fees, discount on new cameras, no payments for 2 months,extra 10% off. I said no. Do yourself a favor and call your local alarm companies. YOU HAVE BEEN WARNED!!! Just know that they can lower the price if they really wanted too but wont until you call in and speak your mind.

They set up our security system, with access control to our office building, which gave us full…read morecontrol remotely, saving us thousands on 24 security guards. Thank you Adam and team for a job well done.

Quality of service is very low, mechanic was found sleeping and smoking cigarettes in van, didn't…read moregive me a refund for what he broke