What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

No follow up, ignores customers, refused to provide hard copy of work authorization and they wanted…read moreme to sign a blank work authroization. Very shady

Dan is reliable and easy to communicate with. He is extremely detailed oriented and as someone who…read moreis picky, it's nice to work with a picky person confident in their work. Would recommend Dan any time!

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

We needed a good roofing company. While the insurance was going to pay for the main roof we wanted…read moreto add a patio to the front and back we'd pay for out of our pockets. We went through several quotes, and not only did the price fluctuate but they weren't reasonable, might as well bought another house. That is until Patrick with Pelican came by, he gave us a reasonable estimate and didn't hesitate to answer any questions we had. It was a very rough road, through no fault of Pelican, but as soon as they started roofing it started raining. As you can imagine we were very worried, but Patrick sent over people to put up a temporary cover and fixed any damage that was done by the storm, even though it wasn't their fault and probably did need to do it. We were so happy with that work we had them fix and paint outside our home as well. He kept us informed and sent pictures throughout the process. Can't thank Pelican, Patrick and his employees enough. It's like we got a brand new house! If your looking to do anything to your house, Give Pelican a shot they were professional did a great job at a reasonable price

Do NOT use this company!! They repaired my roof and it's still leaking 2 years later. They gave me…read morea 10 year warranty and now won't honor it. All of their phone numbers are disconnected so no way to get ahold of anyone! Total Scammers! It's awful to treat people this way!

Hi! hope you read my review first before calling other companies in fixing your water damage issues…read moreand leakages. Let me give you a summary of what you will be your experience: 1. Nesur consults you, works around your time 2. The most budget friendly youll ever get 3. His advice, take them. He his way around stuff. 4. Cleanliness is top notch. 5. Covid19 friendly. All has masks. 6. Did I say budget friendly? Here is my full review: In the midst of this pandemic, we suffered leakage in our bathroom twice. And twice, restore master was there to do their job. I cannot tell you how much the owner has helped us. First, he went with my schedule. I am a frontliner and I sleep in the day, they accommodated that. Secondly, we the guys that work for him were so neat that they cleaned after themselves. More importantly, Nasur put up with my questioning and inquiries throughout the process. For someone who deals with patients and family members that ask a lot of question, I knew Nasur did a great job in answering mine. Their pricing is very competitive and he works around your budget. I also appreciate that he comes to your house himself to assess the issue first then let his employees do the job later. This shows his dedication and committed with his own company. Furthermore, his advice in regards to other stuff such as what other companies to use as carpenters, plumbers, and other utility guys is invaluable! Not to mention, I searched for two days before setting with Nesur. Other guy wanted to rip off my entire wall for a small spot of leakage. Nesur thought that was obviously adding more bills for them. Another wanted to rip off my insurance. Nesur also knew that was a rip off. I tell you, this guy knows all the tricks that others bestow to consumers who are in dire stress. That is why I trust him, that is why I choose their company. Here is my advice, is you need restoration and any kind of water damage call him! Tell him that this review has made you connect to him! I would put my google reviewer reputation in line with this review. I stand firm that they are the best on what they do. Final thoughts, do not hesitate on calling them for any problem. Ask for Nesur, he usually answers his phone call. Leave a voicemail. Call him first before you even think about calling the other guys. I just saved you headaches and ALOT of money by recommending this guys! P.S. I fairly make reviews now because of time constraints and ofcourse since its saturated now, but I want to make sure they get the rating they deserve. So here a review from a former four year elite. Stay safe.

The owner Nasur Curi literally had the balls to stand in our kitchen and imply that WE had…read moresomething to do with the damage from their people damaging our counter when they reinstalled our dishwasher after assessing a water damage leak. Why? Because we didn't call for a week after it was installed. Wow. That's so long after the install. Because normal people bend over in their dishwasher and notice discrepancies right away all the time. I'm 6'1. I'm not going to see the top screw and how your boys cracked our cabinets right away unless I get on the floor. Nasur had the nerve to say to me, "Look at it from my shoes." No I will not. Look at it from MY shoes pal! Your boys f'ed up our cabinets and you are so disrespectful that you imply that WE did it. Screw your perspective! When you've done nothing wrong, you have nothing to hide. You, Mr. Curi, do have something to hide. The dishwasher was installed crooked and his people cracked the frame of our counter. He told my wife "I drove all the way out here from central Phoenix." Nobody cares how far you drove. We are the customer. You run the business. That's what you're supposed to do. He told my wife his guys took pictures of the screws being back in. We demanded to see them. And did we get to see them? No. What's the matter Nasur? Never tried to BS a woman with a brain? I took the picture attached. This is the top left side of the dishwasher. Then he admitted the screw on the right side was loose but according to him, loose screws don't fall out and apparently dogs don't eat screws also according to him. Your boys showed up on a Friday and struggled to get it out and never assessed the damage under our wood floors. They told my wife they'd come back on Monday and put the dishwasher back on crooked. Did they show back up on Monday? Nope! Gee, I wonder why. Could it be because you damaged our cabinets putting the dishwasher back in and didn't want to deal with it? I have $100 that says the pics Nasur took while he stood in our kitchen and insulted us in our own home will have the time stamp changed to cover his ass. This guy is a crook. I don't care how many years of experience you have. If you accuse a customer of basically fraud, you need to work on your people skills. I'm definitely telling every person I know about this garbage service we received. Go back to whatever hole you crawled out of in Central Phoenix and accuse someone else in their own home. Absolutely disgusting. Also reporting to the BBB.

One of one Restoration did an amazing job taking care of my home after it had recently flooded…read morewhile we were out of the house. Anthony came in, was professional from start to finish, and did exactly what he said he was going to do. He made the whole process smooth and easy during such a stressful time, and I'm truly grateful for the way he handled everything. After this tragedy, he turned things around and gave us peace of mind. I would highly recommend Anthony and One Restoration to anyone who needs reliable, professional help in a tough situation.

One of One came to do an assessment for potential mold. They offered to set me up with an…read moreenvironmentalist to do the testing. The rep, Gabe, said he would get back to me in a day or two. Four days went by so I called Anthony, the owner. He promised to get back to me before the end of the day. That was almost a week ago. Needless to say, I moved on. However, I take issue with the fact they seemed to have ignored me. If they didn't want to work with me, at least, I deserved a phone call letting me know.

They did fine work but communications was fine at first, then disappeared and was OK again at the…read moreend. Scheduling was just as spotty as the communications....they would call and say someone could be there soon as they were in the neighborhood. Once we were scheduled at a set time and no one showed. Once we had a set time and they showed 2 hrs late with no call. Melinda was excellent at communications it was all the others. I had to send emails stating what was still needed to be completed to keep the project rolling along. They did handle all the insurance paperwork and submittals very well and worked well woth our claims rep. Would I use them again, Absolutely, as the work was done very well...its just getting the scheduling right.

I've used these guys twice. I've used other services to do repairs as well…read more Zane's has always left my home exactly as I'd wish: the work is done, the work looks good. Their final finish work is almost invisible by the time they leave.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and…read morere-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Greg was very professional and on time. Was very thorough through his investigation and clear…read moreinformation of what we needed so that we could make an informed decision of what services we wanted completed. He took before and after pictures of his work so we could see everything was completed as promised. This is the second time we have worked with Greg and have always been very happy with his service and professionalism.

Both All Pro guys were quick to respond and once scheduled were on time and courteous. I used All…read morePro's service to remove cigarette smell from a home I just purchased but unfortunately their treatment didn't work to remove the smell. This was a very expensive purchase mistake.