I needed service for my pool in all way, from cleaning to heater, I was visited 3 different times in one week to take care of the issues, I felt like I was priority, and when my heater was diagnosed as unserviceable and messed up, the technician recommended a new one and I was not pushed to get it with them he allowed me to think about it evaluate my options and decide, that is what actually made me go back to them and get a brand new one from them, their price was ver competitive as I checked other places, plus I had it installed the next day, which other companies could not do, Ismael my technician was very knowledgeable and had no trouble installing it, was very easy to talk to and very respectful I would for sure recommend this company for service and maintenance, they come every week and they are very professional a+++ company! Thank you read more

We switched to R Pools a couple of Summers ago. They had always done a great job keeping our pool looking great. But this last fall (2019) my family and I left on a trip. When we came back, our Polaris vacuum was gone. R Pools had taken it while we were away and told us it was broken. We asked them to bring it back. When they returned the vacuum, it was a much older version of our Polaris vacuum, However, R Pools stated it was ours. They also took the bag and have never returned it. They said they never had it. I have tried talking to the company and seeing what I should do. But they have not tried to make things right. It is a shame that a company would choose to do business this way. We will be finding another company to help us with our future pool needs. read more

I was looking for the phone number for R Pools when I came across the Yelp on Google with some negative reviews. I thought I would tell my story. I have been using R Pools for almost 5 years or more. The guys always come on Thursday even my pool is always kept looking great. Especially after our typical big storms blow through and the oak tree in my yard drops 400lbs of acorns and branches in it. Any time I have called and mentioned repairs or extra work, the job is taken care of that week. When I call or email, Brandon is the one that responds and that is good to see the owner being that involved. Pools are a pain in the butt and these guys make it a pleasure. read more

I was referred to r pools by a friend and was thoroughly pleased in their work. I used them to replaster my pool and also add some medallions on the siding. The whole process went smoothly. First, I called the office and was scheduled for an estimate within 2 days. The tech came out at the time he said he would and provided me with a free, fair estimate. I then approved the estimate the following day and was put on the schedule for the work to be done within the next 3 days. The work was done in a timely and orderly fashion. I will definitely be using them again in the future and passing my reference on to anybody who may need their pool serviced! read more

I'm a newly satisfied R Pools customer. I originally signed up to be on their summer special and once the promotion ended, I decided to stay with them and pay the regular price. When I originally called to start service, I was scheduled within the same week and they have come every week on that day. There was one week they were unable to service on my day due to heavy rain but they did come the very next day! I've had the same pool cleaner and he usually shows up around the same time every week. I also like the fact that a door tag is left to let me know what all was done to my pool. I won't be switching companies any time soon! read more

I used R Pools to service my pump that would not turn on. I received a flyer in the mail advertising their "summer specials" and decided to give them a call. I do clean my pool regularly myself, but figured it would be best to get a professional to look at my pump. I was scheduled within 48 hours of my call and the service tech did call to confirm my appointment the morning of as promised. They quoted me a fair, honest price to fix my pump and I approved the work. I'm very satisfied and will be calling them in the future with any other repairs needed. read more

My son works there and has never ever been treated as poorly as the the guy that owns this place. He has called my son a LIAR at least once a week since he started there. My son is one of the sweetest people I know and he is definitely not a liar. Trust me, the way to build moral is definitely NOT to consistently call your employees liars. Well, my son is the only one he calls a liar while he laughs with the rest of the staff constantly. DO NOT SUPPORT A MAN OR A COMPANY THAT TREATS THEIR EMPLOYEES THIS WAY. The owner is NOT a good person. read more

We normally take care of our own pool. Last month, we could not. We went out of town for a family emergency, and before we left, our pump went out. The pool was turning green very quickly. This did not help our situation. Fortunately, they made it out that very next day while we were on the road. Once they arrived at the house, they called us with the price to repair it and cleaned up the pool. When we got back it was very pleasant to see that the pool looked better then when we clean the pool our selves. We are very satisfied. read more

I had a bad experience with a previous pool company so I maintained my pool myself for about a year. I decided I'd give a different company a shot since I've been more busy at work. I'm so glad I decided to go with R Pools! I've never been happier with the service of my pool. The cleaner guy is very nice and informative of any issues. Pricing isn't bad either considering I paid more with my previous pool company and got crappy work. I won't be switching companies anytime soon and I highly recommend R Pools :) read more

R Pools has been servicing my pool for some time now and I'm greatly satisfied with the service they provide! They send out the same pool cleaner every week and if, for whatever reason, that pool cleaner is not available they do send someone temporarily to clean the pool. In the even of bad weather, they always come out as soon as possible. The office staff is always nice and helpful with whatever questions I might have. I would highly recommend this company to any of my friends and family. read more

I called R Pools in regards to their flyer specials and they were very efficient in explaining the details. I received a discounted rate for a specific timeframe and also a free filter cleaning. The young man who services my pool has been friendly and done an excellent job thus far. I'll continue to use R Pools even after the promotional rate is gone. I'll also be recommending this company to any of my friends or family that needs pool care. read more

I called in response to the flyer. I only needed dirty filters switched out with clean ones that I have. The service man followed my "call ahead" instructions and arrived at the time expected. He did a quick and efficient job and was very professional. I will be using R Pools in the future when I need pool care. read more

R Pools is definitely going to be my go-to when it comes down to my pool. They delivered top-notch service and I couldn't be happier. Professional and customer service are important to me and they really showed that. I highly recommend R Pools to anyone in need of reliable and efficient pool maintenance services. read more

Great service and consistent. Since starting weekly maintenance with R Pools, my pool has never looked better! We have the same pool cleaner come out every week and usually around the same time. I used to clean my pool myself but after getting service from R Pools, they will have my business for a very long time. read more

I was recommend R Pools and they've been to my home and did a fantastic job, Ismael was my technician and he was professional and what I appreciate the most-willing to help me understand what he was doing and what I needed to do so I didn't have the issue in the future. I would recommend R Pools to anyone. read more

Highly unsatisfied with the morals of the owner/managers. They will do anything to save money in their own pockets instead of what they are supposed to do, which is their jobs. Horrible business practices and can't separate business from personal. DO NOT RECOMMEND using or working with this company. read more

I've been looking for a company like R Pools, they are very professional and one of the best customer service experiences I have ever had. These guys are efficient with their work and if you're looking for some pool maintenance then R Pools is the right choice. read more

Last week, I had RPools change out the filters to the swimming pool and they were on time. It did not take them long to change the filters and they also fixed a part to our pool cleaner and now the pool looks great and we will be swimming soon. read more

I went through many companies/people for pool maintenance, and I've never had a genuine good experience. I came across R Pools recently and they were very professional and great. Customer service was amazing. Can't wait to continue with them. read more