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    R P Smith & Son

    3.5 (6 reviews)
    Open 7:30 am - 4:30 pm

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    Groundworks

    Groundworks

    4.5
    (59 reviews)

    They came to "lift" a cracked, sunken, patio, and did an amazing job; this *should* be a 5-star…read morereview, please read on. This is a tough review to write, because the crew (Nick & Elario) were outstanding; they were professional, friendly, and their work was excellent. They exceeded my expectations -- outstanding work! This would be a 5-star review, EXCEPT -- the communication from the company is terrible. They don't answer the phones, they don't answer emails, they don't return phone calls or reply to emails. They are extremely frustrating to deal with. Interestingly, if you call in the evening when the local office is closed, Groundworks Canada answers the call, and actually does their best to help. But the South Plainfield office, fuggedaboudit. But let me end by saying, the work they do lifting concrete is outstanding. Too bad they have such a dysfunctional administrative office.

    Well let's start from the beginning. The salesman Patrick nice guy set up appointment quickly we…read morewanted our basement encapsulated. We paid upfront the product is guaranteed for life. Well after install on May 21,2026 i signed paperwork and the crew left. Upon a more thorough review with my girlfriend and our handyman several issues were noticed. There were small holes throughout the installation area. There is several places that the dimple board was not placed under the installation area or it moved but seems to be missing. So we called Patrick on May 22,2026 to explain our concerns and since it is warranted to get the work completed. Well he then directed us to another phone number of a person that does the repairs. Well this person has yet to give us a date for said repairs. It's been three weeks and busy or not setting up a date should not be this difficult. If you look at above pics why would they leave one vent original and the other vents capped in black vent looks crazy. What if the humidifier breaks or these holes enlarge. This would destroy my property down in basement and this was the reason we paid a lot of money to have this project completed. They don't seem to stand behind their product and their installation. Natia (Toms River NJ) Brendon (Toms River NJ)

    R P Smith & Son - masonry_concrete - Updated August 2026

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