Although I have been strolling thru the aisles for over a decade, and have always found the staff…read morefriendly & helpful, I was quite shocked on November 10th, 2020 to see no mask requirements on the entry door OR on any of the three employees. When I called two days later & had a very nice conversation with the day manager, he informed me that wearing masks were , "at the discretion of the employees." I politely stated I really didn't like wearing a mask either, but the national and global pandemic with recent spikes were quite alarming. The male manager on the phone informed me that I needed to , "really need to get my facts straight. "

Small town business for almost 100 years. Helpful and friendly staff who will go to lengths to make…read moresure you can complete your project. This is important to me since I am usually project challenged and know very little. I enjoy the store and will shop here every chance..avoiding the box store experience.5 stars

This is the classic massive corporate monopoly on all things construction, home appliances, and…read moreroot beer. Easy to navigate for a huge overwhelming setup, plenty to entice all needs and treat all woof peckers, us two guys quickly pulled out a bit of trim and noticed solid new ginger beer too. Lowes, Ace Hardware, and Menards continue to be my favorite yet it is awkward the billions harvested from this chain haven't turned into proper pay for employees.

I find that I can find a good selection of a variety of products. For instance I tend to come here…read morefor sugar free candies. My wife gets sugar wafers here, and I also find needed building materials.

Great place to do business with, they are very knowledgeable and efficient. I will be doing more…read morebusiness with them in the future.

This is hands-down the best hardware store in the Peoria area! The staff at the store are…read moreknowledgeable and personable. Do yourself a favor, skip the big box stores.

Very helpful and friendly staff. Thankful we have this hardware store in our town! Well worth…read moresupporting.

Great small town hardware store. Very friendly and helpful staff. Great selection also.read more

I purchased a chainsaw yesterday. I was pleasantly surprised at the level of customer service I…read morereceived. The lady filled out my warranty, then we went outside where she filled up the gas and oil and had me start it. She wanted to make sure it was working properly before I left! This level of service is only seen in privately owned stores as this. Thank you so much!!

Can I give 0 stars? I rented a lawn edger this past weekend- been going here the entire 9 years…read moreI've lived in Chilli. Toms wife was there and helped a little. I expressed concern to both Maria and her son that the blade on the unit was wore out. Tom's son told me he would give me a replacement blade and the tools to replace it. The edger was crap- blade worn out. 114 degree heat index, I took a break then tried to replace the blade. Problem- the tools didn't fit- and Tom's son charged me over 9 dollars for the blade! Uploading new blade old blade pic, and of the original purchase receipt. There's a GREAT Family Owned Hardware Store in East Peoria, right by Thortons. P

Always friendly and accommodating. If they don't have it they can get it in a few days! No reason…read moreto leave town!

My friend and I were passing thru Henry en route to Granville, we needed some bolts and stopped at…read moreRead Bros. Hardware....What a find, this store combines the old with the new. Wooden floors but they have been cleaned, treated, and updated but still the original I suspect. The owners were very helpful and courtous and the store was very well stocked. Just wish I lived closer so that I could visit more.

Service is 2nd to none and 99% of the time they have what I need, the prices are a little higher…read morethan your big box stores but the service and helpful expertise on your project is well worth the cost difference!

The service is outstanding. Very knowledgeable employees. Every time I go in there employees are…read moreright there saying may I help you. Great selections on tools and other merchandise.

This place kicks ass. I hate retail experiences, but this is genearally anxiety free for me and I…read morereally appreciate the one stop shop here. The Stihl ripsaw I took in and expected to drop off and pick up on a later date was fixed immeditely by Mike. I love this store

Friendly, always helpful staff. Bonus for having resident birds, cats and frequent pup "managers"…read more It's always a joy to shop here.

#1 - LOVE HWI stores! Small business owners who put a caring and personal touch on their service…read more This hardware store was exactly that. My daughter and future son in law moved nearby and we'll definitely come back for anything they need. Good prices and friendly service!

The man that helped my husband went above and beyond and figure out the problem in no timeread more