This is an old school Hardware store. Employees who understand the product with lots of experience…read moreand knowledge. The prices are just as good as a big box store. The high side is they have the hide to find parts. It's not fancy, it's straight forward hardware and what you need. The store is Anaheim is my home base. So glad we have it.

This the hardware store time forgot! The employees are awesome the selection is excellent & if…read morethey don't have it, they can get it! Also the prices are on par. One of my favorite places to shop when I have a project.

The customer service was exceptional. Jeremy went over and beyond …read more I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels .

They offered me great, competitive deals on cabinetry hardware for my kitchen and several bathrooms…read moreand provided fast, reliable service. Thank you!

I am very excited to share the superb service I received at my local ACE Hardware today in Anaheim…read moreHills, CA from Karalyn. Here's what happened: As I was heading to my car to run errands, I dropped, stepped on, and cracked the key fob for my car this morning. My heart sank as the prospect of having to go to my dealer to get it repaired or replaced brought visions of hundred-dollar bills floating in my head. Fortunately, I remembered that Ace Hardware offered key service so I got my spare key to start the car and went to my local nearby hoping they could help, and I was right. Karalyn patiently examined the damage and reassembled my key back in position in the fob. Yippee! All is right in my world again. Thank you, Karalyn.

I can count on one hand how many times I have been to an Ace hardware. And I guess that's why…read morethey're closing. It is the smallest of the hardware stores, which is why I would usually go to Home Depot. You definitely should stop in before they close to get some discounted tools and stuff.

Mike & Tose were very helpful and welcoming. I did not know specific wording for the items I was…read morelooking for. They took their time to figure it out with me and I left with everything I needed!

This is by far the best Ace Hardware I've ever been to. I know I may not look like it, but I'm…read morehardcore about hardware. The space is very open, not congested like other Aces I've been to. They have a ton of unexpected items, like the photograph I attached of gift wrap (?) paper that I bonded with the employee on regarding how we buy oversized paper like this to decorate our walls at home. Hehe I had such a pleasant time here. They only have a few brands of teeny tiny paint sample cards (I collect them to use as bookmarks or affirmations to tape on my mirror, etc). I'd come back in a heartbeat even though I'm not located in the area, just bc I haven't seen an ace hardware quite like this one. Thank you Fullerton Ace Hardware!

Great staff!! Everyone is so nice and helpful! They will walk you to the isle you need with a smile…read more:) Special shoutout to Rich ! PLUS they still give free popcorn here love it.

Came in to get some house/mail keys copied and it went pretty quickly!…read more It's toward the back right. The lady was nice and efficient in helping me. It was about $3 per key if you don't get a custom/fancy key. Would come back to get my keys copied here

Truly fantastic service, Andrei has been great every time I come to Lowe's. Would recommend this…read morelocation everyday!

Did you know Lowe's has a clothing section? I sure didn't until now. And dang, from the prices I…read moresaw, it's not a good deal. I've always liked Lowe's, and we came here specifically for some fall flowers. Not necessarily fall colors, just some color for the patio. We saw some plants we liked, but most were already fully bloomed. They were pretty, but we wanted something that would last a little longer. We did find one plant we liked and were going to buy, along with some soil, but the soil bags were so dirty we didn't want to touch them. The bags on top appeared ripped, soil was all over the place, and you could tell they hadn't been cleaned since the last rain. Since we like to get everything in one place, we left and went to another "home" store closer to home, found exactly what we wanted, and even found a healthier plant. I'm not giving up on Lowel's, as they had some bathroom vanities I liked for when that remodel happens, but it was a little disappointing. Oh, did I mention they have clothes? Weird!

This is the absolute friendliest Home Depot that I have even been to. Stopped in to buy moving…read moreboxes, and must've been greeted at least 10 different times. As for the store itself, it's your usual Home Depot set up. Nothing special about, as they all the same. But this location gets 5 stars for being so welcoming. Especially when they have to work in a holiday. Thank you Home Depot for providing excellent customer service.

Literally the worst customer service experience I've had…read more I went in to return a few items. I didn't have my card with me, but I did have my receipt. I requested cash back for the return, and the cashier told me they couldn't do it because they didn't have cash in the register and would have to get it from the back. I asked if they could get it, and instead I was told to go to a different store. I asked to speak with a manager, and as the manager was coming over, the cashier suddenly started processing my cash refund. I didn't come in upset, but that situation was frustrating because they lied, instead of simply trying to help. When I spoke with the manager, Jason, he was being dismissive instead of trying to understand the situation. He kept repeating, "Well, you have your money, right?" rather than addressing the service. I asked for a business card or contact information for someone above the store level, and I was told they didn't have anything available. One that's unprofessional. Two I don't know if that was true. My issue wasn't the return itself. I got my money back. My issue was the lack of professionalism and the way the situation was handled. Good customer service means communicating honestly and treating customers with respect. I understand retail can be stressful, but being rude or dismissive only makes a simple situation worse. They were being rude and egging me on of course I'm gonna be upset.

This Home Depot feels like one of the largest in the area, except for the Home Depot Superstore in…read moreSavi Ranch. We mainly shopped in the garden area, but we also looked around inside for a bit as we're getting ideas for a possible kitchen remodel. Of course, we had to admire the Halloween decor. We found the plants we were looking for, along with some soil, which, I have to say, was in pretty good condition when we visited. Soil can often be messy, with bags ripped open, etc. And after a rain, it's even worse. The rows and pile of bags almost look like they were cleaned off. The garden center doesn't have self-checkout (thankfully), and the person who checked us out was super friendly and helpful. They had brown paper to lay down in the car right by the cashier, which is a nice touch.

I had a really positive experience at the Home Depot in Fullerton, and a big part of that was…read morethanks to Bobbie. Like some of the reviews mention about employees going above and beyond, she truly stood out with her customer service. She was proactive, knowledgeable, and genuinely willing to help instead of just pointing me down an aisle. The store itself feels like an improvement from the older location--clean, organized, and well stocked. It can be a little tricky getting in depending on how you enter the parking lot, but once inside, the experience was smooth. Bobbie made sure I found exactly what I needed and took the time to answer my questions without rushing me. Overall, she made what could have been a routine Home Depot trip a great customer service experience.

We had a very difficult time with lack of communication regarding special order windows from Jeld…read moreWen. They came later than expected and were not as ordered; one was defective. Ganahl did what they could to get things rectified but we will never recommend Jeld-Wen.

Anaheim location...we have historically made all of our purchases here, but this last experience…read moredefinitely fell short, as far as customer service and just overall friendliness. Felt the door department was difficult to work with. First gal hasn't gotten back to me in over two weeks regarding a bid and the person i followed up with was short with me and didn't seem to want to be bothered. No worries...i will go somewhere else. Truly need to work on your customer service.

The people here and the variety of materials I think this is my favorite store/warehouse in the…read moreentire world. The prices are incredible: I bought a 55",, natural edge board, FOR TWELVE DOLLARS. And the people working there are kind, patient, and knowledgeable. Just writing this is making me go back

Cheapest baseboard and molding you can get!!! Best prices for sure 100%…read more Cons in 16 feet but theyll cut for you!