Veronica is the best!! Everyone there is nice! Veronica does all my treatments and I am definitely…read morenot an easy patient as I'm very sensitive. She is very patient with me and I know it probably becomes stressful for her. I highly recommend Veronica as you will not be disappointed! She's very honest about what tx is best for me and also gives recommendations.

I absolutely love this place! The team is fantastic and you're always in good hands! I only go to…read moreRachel for all of my beauty needs and I'm constantly getting asked where I get my lips done, etc! She's the best in the game! Luz is so kind and always takes good care of me. Customer service and attention to detail is fantastic! I love coming here and I trust them with everything. 10/10!!!!

The "CA Skinstitute" is under new management. I went in this morning to schedule an appointment and…read morethe staff person who waited on me was efficient and courteous. I was most impressed by the respectful way she provided help, which was an encouraging sign. So far,so good!

I wish there was a Minus Negative star to rate this place with. It is impossible to speak to a…read morelive person at the local office in Salinas. I've called multiple times about an overpayment issue and can not get anyone to credit our account, MUCH LESS ANSWER THE PHONE. HORRIBLE, UNPROFESSIONAL PHONE/CUSTOMER SERVICE. I will never return this to this place.

I was very disappointed with my experience with Dr. Reza Kafi through DirectDerm…read more I was being treated for rosacea. I explained that doxycycline 50 mg once daily was not adequately controlling my breakouts, while a previous regimen had worked much better. I also explained that clindamycin solution was drying and irritating my skin and seemed to make my breakouts worse. I specifically asked whether we could consider azelaic acid and ivermectin (Soolantra), both of which are established treatments for rosacea. I also explained that azelaic acid had been part of a previous treatment regimen that worked much better for me. Despite these concerns, Dr. Kafi simply told me to continue the same treatment because my skin was "nearly clear" and stated that the other treatments "may cause more issues." He did not address my concerns about the ongoing breakouts or the irritation from clindamycin, and he did not explain specifically why azelaic acid or Soolantra would be inappropriate in my case. What disappointed me most was not that he disagreed with my treatment preference -- physicians can certainly have different medical opinions. It was that I felt the information I provided about treatment effectiveness, side effects, and my previous experience was not meaningfully considered or discussed. A photograph looking relatively clear on a particular day did not reflect what I was actually experiencing over time. I wanted a dermatologist who would listen to my treatment history and explain the reasoning behind the treatment plan. Unfortunately, I did not feel that happened in this consultation.

I had a very small benign cyst removed on my back, the original doctor put in one stitch. When I…read morecame back to have it removed 11 days later (as scheduled by doctor's office), one of the receptionists came in to remove the stitch. The first thing she does after poking around at it for a few minutes (very painful) is ask me if it was one or two stitches. I told her I didn't know, which was true because I wasn't sure, and she continued to pick around and pull at it, then removed it. She told me she thinks that my skin might have grown over one of the other stitches. Great. A few minutes later, she has the second receptionist come in. At this point, I'm still laying on the table with my shirt all the way up my back facing the wall. The second receptionist comes in, does not announce herself as a different person than the first one, does not wash her hands, just puts on gloves and starts poking around at my back again. The pain at this point is so great I nearly faint. She grabs the door and starts talking to the other receptionist and they confirm that neither of them knows what the f**k they are doing or looking at. So they finally have an actual doctor come in, who was NOT the original doctor who did the procedure. This doctor also also unsure of what she was looking at, and because receptionist had already removed the stitch, did not bother to try and confirm with the original doctor how many he put in and just started scraping at my back with a q-tip super painfully to try and see if there's anything in there. Clearly she reopened the wound, and much worse. After confirming there wasn't another stitch, she sent me on my way but I was very concerned at this point that they had re-injured my back and reopened the wound. After viewing it healing afterwards I was worried they completely botched it or infected it and now I'm going to have a huge scar instead of a tiny line like it was originally. It looks super infected and is getting more painful and uncomfortable by the day. I'm being totally gaslit by the office who claims it's healing totally normally. I just want to know why they have not only people untrained enough to not know how many stitches are in someone, removing the stitches, and also why they have nothing written down?? They should know before I enter the room how many stitches the doctor put in me! They shouldn't be asking me. Additionally why no washing hands when removing someone's stitches?? Why gaslight me for days afterwards telling me it looks fine when it's clearly showing signs of infection? Update - it ended up getting super infected, I messaged them multiple times and they told me it was normal healing. Finally days later they realized how bad it was and gave me antibiotics. I am now left with a HUGE SCAR over 1 inch in diameter on my back from what was a completely invisible cyst. I have major distrust of doctors after this experience and will never seek help for anything like this again. I am traumatized from Direct Derm. I wish I had tried to pursue litigation against them.

Dr. Hambly is a brilliant doctor from an esteemed medical family. My family was just thrilled when…read morehe restored my grandmother's hearing, especially since she had lost more than 50% of it, and that had persisted for decades. A special doctor from a special family.

Dr. Hambley is a fabulous doctor. He communicates extremely well on all issues and you feel totally…read morecomfortable on all the procedures as he is performing them. All the staff at the facility are super friendly and you just could not expect a better experience. My minor surgery was a breeze because of his skill and the professionalism of the staff.

I do hair for a living and clients are always talking to me about what they do and who to go to for…read moreevery kind of service you can think of. So my client Janice came last week and I immediately noticed a huge difference in her skin. I was actually blown away. The service Janice received is called Silk Peel Dermal Infusion. Cara Hopkins is the technician who she saw. So I had to check this out! I called and made an appointment with Cara. The front desk was totally kind and helpful over the phone. Cara is one of those people that you feel like you have known all your life right away. The treatment was about an hour, and I can't tell you how different my skin feels. Its tighter and the tone of my skin is almost perfect! Its over the top and was relaxing at the same time. If your thinking of more botox (been there) you may want to try the Silk Peel first.

Got a facial and my skin has never felt better! She paid attention to every detail and let me know…read morewhat she was doing along the way. Very kind staff as well!

Love, love, love! Everyone is super friendly and knowledgeable. They were so excited to hear about…read moremy wedding coming up, and helped me plan in advance what kind of treatments I should do before the ceremony so I look and feel the best on my day. I am looking forward to being a longtime customer!

When I had asked for a doctor's note from Dr. Paik's assistant, Jackie, to give to my employer,I…read morereceived an unprofessional and rude response to "Never request for another Doctor's note again." the purpose for this doctor's note was due to the split open, peeling skin and bleeding wounds on the bottoms of my feet and toes which made it very painful and difficult to walk in my work boots at my place of employment. I was upset but more so, confused that I was denied because my request for a note if needed, especially when she was aware of my condition of open, bleeding wounds at the bottom of my feet made it extremely painful to walk at my place of employment. After leaving the office that day, I reluctantly continued my visits and treatment at Dr. Paik's establishment, keeping in mind that if I were to be met with any other additional bad behavior I would seek medical attention elsewhere. Then During my last appointment with Dr Paik in June, 2023, I was very uncomfortable with her bedside manner when I asked about possibly trying another medication. Dr.Paik's responses was very unprofessional and impolite tone. She snapped, "You're not getting any other medication, nothings working for you"! She then rolled your chair unreasonably close to me, leaned intimidatingly into me and asked in a condescending tone "Miss XXX tell me about your daily routine?" I interpreted her demeanor as one of frustration as her behavior suggested to me she was frustrated that nothing seemed to be working and she didn't know how to treat me. So, it was just easier for her to place blame on me that I purposely was causing my condition to myself from excessive hand washing and or dowsing myself in bleach. To make matters worse, she abruptly dismissed me from her office with no other medical treatment, guidance, or helpful information whatsoever. Dr.Paik's bad behavior along with being dismissed from her office left me sickened with fear knowing what I would soon endure with no medical support. Unsurprising, in a matter of just 2 weeks, my hands and feet exploded with unimaginable dryness and numerous open wounds, where they excessively peeling and bled. She wrongly diagnosed me with eczema, then later, dermatitis. I'm unclear as to why you didn't refer me to a specialist if she was unable to properly diagnose and treat my condition. Since my last appointment with Dr.Paik, I have found another dermatologist who has been nothing but wonderful and kind towards me. After my new physicians careful review of my condition, I was then properly diagnosed with a disease, not self harm as Dr.Paik claimed. I'm now having positive, healthy results. I'm unclear as to why your a "Doctor" who is supposed to help people but yet you treated me so badly....

The Dermatologist I met with twice, Dr. Paik, seems OK, though she kept me waiting for 50 minutes…read moremy first visit. Issue I have is with the techs (aides, whatever), who will walk into the lobby and ask for you by your first name. I don't know them, and am offended somewhat when someone less than half my age, or a third for some clients, are addressed as such. Lousy professionalism. Too, upon checking out, details of prescriptions aren't verified. I will definitely go to another place that is covered under my insurance. This is not to slight Dr. Paick, but rather a comment on how the overall practice is run.

I typically don't leave reviews but I've had my second appointment with Catherine Biren and…read more.. 1) Twice they hand me a print out for female pattern baldness(?) 2) On the second visit the doctor tells me I can take my own before and after shots when I requested to see the images they had taken. In context I was stating that my hair-line had receded since the last visit; which I don't recall affirmation of, then I wanted to use their reference images to validate my claim. So either it was dismissive, evasive, or both. 3) Dr Biren informed me that finasteride is not FDA approved and treated as "under the table." The implication; IIRC, being that its not really prescribed or approved to address male pattern baldness. Much like how Minoxidil was originally prescribed for high blood pressure - The assertion (or implication?) is that even today these drugs are prescribed "under the table" as they are not intended to address balding at all. I took her word at the time but quick research shows that Finasteride has been FDA approved for male pattern baldness since the 90s. 4) While they brought up potential blood pressure monitoring; as they prescribed Oral Monoxidil in the prior visit, they both did not follow up and seemed to have misplaced the tools needed for blood pressure measurement? I even expressed excitement over getting my blood pressure readings at the time. I was recommended by a Monterey Primary care doctor who did not know what Finasteride was at all. Stated it was another name for Minoxidil. Then recommended this Dermatologist once it became evident that assertion was false. Is this a thing with Monterey doctors? I have already spent hundreds of dollars and been delayed for almost a year (IE Primary doctor - Dermatologist initial - Dermatologist follow up). My initial goal was to; basically, get a prescription for Finasteride and have my health indicators monitored for negative side-effects. Instead I'm told Finasteride == Monoxidil and that Finasteride is not FDA approved. I really don't know what to make of that. Incredibly frustrating. The general attitude I sensed from my visits was; basically, that I should just accept that I am balding. I can respect that sentiment to an extent but then why prescribe Minoxidil and schedule a follow-up? I can see myself being dissuaded from using Finasteride but I do not believe it is acceptable to do so under false basis. Addendum: I also recall not being able to get a cost projection before leaving the practice and scheduling the theoretic follow-up appointment? Even this seems a bit... Unethical?

Absolute worst experience with a doctor ever. Made to feel like an annoyance. The doctor's demeanor…read moresuggests she regrets her career choice and takes it out on the patient. Also two years after that last treatment, they're still coming after us for money even though their own invoice states that the amount was covered by insurance. You're not dealing with compassionate doctors, you're doing business with a private equity group. Profits appear to be the priority.

My dad has been treated here for his Heart Failure since 2016. I know he is good hands with Doctor…read moreRegwan and his staff.

Poor service, the people that work here hate their jobs and treat patients poorly. They make so…read moremany scheduling mistakes and blame you for it with a ghetto attitude. The cardiologists there are almost all arrogant and don't care to really treat you, just scold you. Especially doctor Rikin, avoid him at all costs. Just go to a different place, one where they give a shit about patients and want to make a difference in your health.

I'm updating my review because I've now been seeing Jillian for over 5 years and if anything....my…read moretrust in her has only grown. One of the biggest things I look for in an injector is experience, and that's exactly why I continue to see her. With 13 years of injecting experience, she has the knowledge, technique and judgment that only come from treating patients day after day, year after year. She always takes the time to listen, never recommends treatments I don't need, and her goal has always been to enhance my features while keeping everything natural. I know I'm in good hands every time I sit in her chair and I honestly don't trust my face with anyone else. She won't over inject you and she has the belief that "we can always add more" which is comforting because I know I she has my best interest in mind not her wallet.

I cannot recommend The Beauty Method enough, Jillian is truly amazing! Jillian is such an artist…read morewho listens to your goals and delivers flawless natural-looking results. I have been getting Botox for over 10 years and periodically do filler in my lips as well; Jillian is the first person to ever provide a comfortable almost completely painless experience with both of these treatments. Which is especially notable when it comes to lip filler. I also greatly appreciate that Jillian always provides a thorough and honest consultation that is focused on what is best for me without any pushy sales tactics. Having an injector you can completely trust, is knowledgeable, and highly skilled is hard to find and I can truly say Jillian embodies all of these things.