I tried calling several times and left several messages and email through the website..after 3 weeks, I FINALLY get a call from a man, that introduced himself as Bob Moon, that was so rude! I told him I had already hired someone for my remodel, the work had already been completed, that I needed the work done right away, that it's an entire bathroom, I need it completed before my family came from out of town. His response, " you probably called one of them Spicks! They work faster and cheaper than I do anyway!" and after some other choice words, ended with, " I don't need your work, anyway!" and the phone abruptly hung up!
I was in SHOCK! When I told my husband, he was very upset at how Bob Moon spoke to me and googled their location as soon as he came home from work. We were in disbelief that the company owner would truly speak to a potential customer this way, so we got in the car and headed to R.E.Moon Specialty Services to see if it was possibly a disgruntled employee. It turns out, it is at Mr. Moons HOUSE, with a driveway full of junk and broken down vehicles, grass growing up over everything and a pond full of muck! A larger, gruff, elderly man and a dog came waddling out of the house and without asking who we were, or before we could get a word out, told us to get off of his property. I said, "excuse me, Mr. Moon?!", his reply, "OBVIOUSLY YOU AINT FROM AROUND HERE, WHATEVER YOU'RE SELLING, I'M NOT BUYING", I don't know if that was a dig at my skin color? Last I knew, African-American women like myself are ALL OVER Ann Arbor! We just got in the car and left. You cant argue with ignornace! I recommend this company to NO ONE!
I thank the Lord for small favors, in that he never returned my calls sooner! read more
