By all standards, EC Towing & Recovery is by far the best towing service in this area of operation…read more With confidence, I strongly recommend them to anyone and everyone. I had a near-miraculous experience with this service yesterday 8/30/2023 when in less than an hour, my dead car was towed to my complicated and winding apartment complex garage by EDWIN, one of their patient, professional, and super-skilled tow-truck drivers. After several calls and failing to find a tow truck service, I landed on EC Towing, and bam, my problem was resolved. TONY sent me a truck and driver instantly. Edwin arrived right on time, very polite and professional, with a unique perfect-sized truck that has special gadgets and light bulbs. To summarize what ensued, my locked car had no key, my apartment complex garage entrance door is unusually short, the driveways are small, twisted, and winding, and the spaces are tiny. Nonetheless, with patience and distinct proficiency, the super-skilled driver Edwin managed to navigate his truck to ultimately land my car in the right spot. All of these hurdles are handled at no additional cost. They have the most affordable rates. In conclusion, EC Towing is professional, timely, most affordable, and possesses very specialized trucks that will navigate all nooks and crannies. These are spiced with the politeness and professionalism of their management, dispatchers, and drivers. Way to Go, EC Towing & Recovery! ~Ray W, Silver Spring, MD

Driver was speeding and weaving in and out of traffic on 270N before throwing full cup of liquid at…read moreanother car and slowing down to curse at them. I guess they can cause your crash and then tow your car after, double service.

I just had a great experience with Jayson! He was very professional and kind and I recommend him…read moreand his company thoroughly

Double D Towing damaged my car during a tow. Their driver admitted the damage occurred while my…read morevehicle was in their care. I immediately filed a claim with them to cover the repair costs. Since filing the claim, they denied it without explanation and have completely stopped responding to me. I have called their office every single day for the past two weeks and have not been able to reach anyone who can help. I have documented evidence of the damage, their initial admission of fault, video evidence, and witnesses. Their refusal to take responsibility or even communicate with me has left me no choice but to pursue other avenues to resolve this. I would caution anyone using this company. If something goes wrong, you may find yourself unable to get any response or accountability.

Treated me like family. Had an engine replaced and it purrs like a kitten. Very satisfied with the…read moreservice.

Took my car in for an oil change. These guys are qualified, professional, and very fairly-priced…read more Will definitely be back.

Took a little longer than estimated time but then called and told me when they were about 10…read moreminutes away. Communicated well, and let me know when they dropped the car off at mechanic and made sure the mechanic had my name and number instead of just dropping it. I'm not familiar with average towing cost in the area but it was lower than I expected. Definitely would recommend if you ever need a tow.

I called 10+ towing companies and they either don't have a wheelless tow truck that could lift my…read morecar from a tight street parking in dc or takes 60+ mins to just "take a look". Sean got there fast and towed my car in spite of the narrow gap between cars with very fair price. Best towing service experience ever! I'll recommend them to all my friends if they ever need a towing service.

To Peter Parks, Body Shop Estimator: Thank you so much for…read moreyour exceptional service with my car. Your technical expertise and attention to detail were evident from start to finish. I especially appreciate you going the extra mile to track down that outdated part and keep everything on a fast, accurate timeline. Navigating insurance claims can be stressful, but your clear communication and reassuring support made the entire process seamless. You are a standout at what you do, and I'm incredibly grateful for your help! LV

Gave three stars because; Sales dept should be zero stars. To make a long story very short. When…read moreI bought my TLX, which I love, I was told I had the best credit score they have ever seen, (840) and offering a 1% loan. After hours of closing the deal, The salesman said they made a mistake and now its a 3% loan! As I was walking out, they made some sort of deal on the price to make up the difference, but I'm not sure, really. Ended up buying the car. Service department gets 5Plus stars. Always quick, honest, even will send a car to pick me up or drive me home if they don't have loaners.

I was stuck on the side of the toll road for four hours waiting for AAA roadside assistance. It…read morewould get dark soon, and I was getting scared. I called Blessed Towing and within 15 minutes they were there! They kept me informed the entire way. I needed a flatbed tow and they could do it. They we're helpful, understanding and kind, just what I needed. I will definitely use them again and I strongly recommend them to others. So grateful for the help. And at a very good price.

Generally engaging a tow truck is not a pleasant experience but this driver was so great! Upon…read morearrival I asked if he would mind trying to jump my car before towing. He happily obliged and miraculously the car started. I still needed to head to the mechanic but I wanted to drive. He was very kind and and about 10 minutes later he even called me to make sure I had arrived safely! So thoughtful, I highly recommend these guys and am very thankful for the excellent service!

Great experience from start to finish; we flew in from Atlanta, GA, to pick up a Ghost. Antoine was…read moreexcellent and very professional from the Airport pick up to making sure we make it in the right direction of our hotel! We will be back in a few years to buy our next Rolls Royce! Great experience and easy buying process! Call Antoine today!

My vehicle was towed there for repairs. I physically went to the shop and looked over the repairs…read morewith the service advisor. I was very blunt and clear on what repairs I wanted done and what repairs I didn't want done. The service advisor told me it's an extremely expensive car and he suggest I repair the plastic pieces on the under carriage of the car. I told him I'm not interested in repairing those pieces and he can go ahead with the additional work needed. After some time I was told the car is ready for me to pick up and once I got there the service advisor told me the wheel bearing need to be replaced as well. I paid for the repairs (in full) that they did and took the car for one day and then dropped it back off the next day. Now they are telling me the repairs are completed and I owe them money for the under carriage pieces! They are telling me they will put the parts in the trunk since I didn't authorize the repair. When I asked them who authorized it they told me my insurance company. The insurance company does not own the car so they have no say on authorizing work to the car. The car has no lien on it, so there is no financial institution that has interest in the car. Insurance cut a check directly to me for the repairs and I have the right pick and choose what I'd like to get repaired. I've asked for someone on the management team to reach out to me via email and it's been about 4 days and I've still yet to hear from anyone. Instead they called MY insurance company and told them that I'm refusing to pay them and I pocketed the money. This was highly unprofessional!!!! I spoke with my insurance company and they told me, once they cut the check to the customer it's their money and they can do whatever with it they please with the cash. This experience with them has been horrible and now I've called RR customer service to involve them. This not my first high end car that has went in for repairs. Never had to deal with nonsense at the Mercedes dealer when I take my Maybach in for repair, never had to deal with nonsense taking in my Quattroporte GTS to Maserati for repairs, no issues at the Bentley dealership with my Flying Spur and even Cadillac has given me better customer service then Rolls Royce motor cars Sterling VA. The level of professionalism is not up to par with Rolls Royce standards. Almost feels like I was profiled. Completely unethical and unprofessional. HORRIBLE!!!!! JUST HORRIBLE!!! At this point I'm thinking of selling the car as they are the only Rolls Royce dealership in town. Who wants to deal with that level of unprofessionalism especially at a high end dealership such as Rolls Royce! Wish I could give NO STARS!!!!! Updating my review: LAST TIME I SPOKE TO SOMEONE THERE WAS MONDAY AND HERE WE ARE ON SATURDAY AND I'VE YET TO HEAR FROM ANYONE!

Our tire went flat on a major highway due to a nail. I first called the roadside assistance for my…read moreinsurance company but after almost 30 minutes they texted me stating they could not find a towing provider for me. The first towing company I called stated they did not change tires. I then called Perez Towing. It was already 8:30PM on a cold, rainy and snowy Sunday night and the lady who answered the phone was so nice and said they would be there in 20 minutes. As promised Hector arrived in 20 minutes. He could not change my tire because I had no idea where the wheel lock was. Hector was kind enough to tow our car to a local service station his friend owns and they were able to get the wheel lock off and put on the spare tire. I am so grateful for the amazing and friendly service we received and cannot say enough good things about Mr. Perez. A+++ service!

excellent service, fast response and fast service, my car is stuck in snow, they come in 30 minutes…read moreand pull my car out of snow