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R&S Appliance Installations

4.2 (5 reviews)

Services - R&S Appliance Installations

Appliance repair

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Altamont Appliance Repair

Altamont Appliance Repair

(39 reviews)

In this case I needed to have someone do a diagnostic on my fridge that went out on me during the…read moreholiday weekend. Altamont Appliance repair was the first to respond and had the best price for a visit. He arrived on time and was very courteous and very knowledgeable about refrigerators. He gave me an honest assessment and didn't try to insist on unneeded work. I respect this a lot. I ended up getting a new fridge after evaluating the cost of potential repair. He also gave good perspective on refrigerator brands. I would definitely use him again and recommend his services to others.

UPDATE: 5/28 @ 7:00 pm : Your condescending, copy-paste reply completely misses the point of my…read morereview. My complaint has nothing to do with what the insurance or warranty covers. It has everything to do with your unacceptable attitude, cruel personal insults, and complete lack of professional decorum. This fake apology just reinforces exactly what I experienced. A polite internet comment doesn't erase atrocious behavior in person!!!!!!! I had the most horrible experience yesterday with this company and their very rude, condescending technician, Maurice. They were dispatched by my home insurance company. He walked in and was clearly disgruntled from the start. To be transparent, I told him my garage is currently being treated for rodents and the situation is under control. He immediately and falsely stated that this means my home insurance is void. Then he proceeded to say, "I don't know how to say this tactfully, BUT it smells ripe in here." He followed that up by saying, "I won't be working on this machine--I would never get on this filthy floor." He continued to pretend to troubleshoot, moved the machine out from the wall, and left it there blocking my door. He told me my insurance company will let me know if they will service it, adding, "but I WON'T." I am a 68-year-old single woman who is trying to upkeep my house the best I can. I did not appreciate being made to feel subpar and like a dirty, nasty woman in my own home. There is a professional way to speak to a customer and kindly decline service if you need to. I was in tears when he left and felt so humiliated. Maurice desperately needs to take a Customer Service 101 class or at least find some basic decorum. I will NEVER contact this company again and will make sure everyone I know avoids them. Shame on this man.

R&S Appliance Installations - homeappliancerepair - Updated May 2026

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