Always reliable and courteous. There was an instance where they could have done unnecessary work…read morewithout my knowledge and avoided a more expensive repair fee.

I own a Ford truck that had an intermittent fuel pump function. It caused me need road service…read morecalls several times. I brought it to a dealer in Glastonbury Ct. Two days later I had a $209 dollar bill and stuck again. Farmington Motor kept it for more than a week. They found the problem and fixed it for less than the estimate.

The first time I needed emissions on my truck I ran to 2-3 different places, each one telling me…read morethat they don't do something (Ford doesn't do diesel, the place up the street doesn't do trucks, etc). I ended up at Mirabelli the first time, and it was a typical sit and wait to get my emissions done (not that there's a problem with that). I recently got my emissions done there again, and it was lightning fast. I barely had time to sit down before my truck was ready to go. If I ever have issues with my truck in the future, they will be the first place I call.

I was recommend by another garage due to having a diesel truck - Nissan Titan…read more There always an issues that was rather urgent and extreme . The team at Mirabelli got back to right away They got a tow truck out to me that day And talked me through every steps There was a another issue that cropped up and they where able to ask and address issues after the conversation They also helped me return my rental car

I see this place has mixed reviews so I would like to comment on the extraordinary tow service I…read morereceived. My car started to break down on the highway and I was able to make it off the exit safely and ended up on some remote road stranded alone in Glastonbury, CT. I called AAA and a tow truck arrived within 30 minutes. I wasn't sure of the reason for the breakdown so the driver, Steven, jumped right in and did some troubleshooting. He quickly narrowed it down to a problem with the alternator. His repair shop was closed since it was the weekend. Steven kindly offered to tow my car to a different auto repair place locally or the 50 miles to my home in MA. Steven was very kind, patient, trustworthy, and level-headed. He is my superhero and I won't hesitate to call on this company again if I ever need help with automotive or towing needs.

They came to save my husband when his car died in the middle of the night on the highway! They…read moretowed it, identified the issue, fixed it, and price was reasonable. Positive experience and would use again for future needs.

I own a 2009 Toyota Corolla with low mileage. All maintenance has been done throughout the years…read more The car runs beautifully. Then, I noticed what looked like peeling on the hood and front of the car. The Toyota-applied clear coat was coming off , My car was starting to look so bad. A few people gave me names of local auto body shops No one wanted to touch my car because I had not been in an auto accident!! They explained their reasons to me, which of course, were all about money and insurance claims. I was, of course, going to pay for any work but, shame on me, I did not have an accident. Just wanted to fix to the clear coat and have effected areas of my car re-painted. Finally, I was given the name Brothers auto body in Cromwell. Problem solved! My car was beautifully repainted and new clear coat applied. It looks spectacular! No hesitation to give me a reasonable quote, no rejection because I did not have an accident. Just kind, professional treatment from all at Brothers. Special thanks to Sarah, Jacob and Brian for making this whole process run so smoothly. My Corolla carries with it some very special memories from the past. I will always do what I can to keep it running and looking as good as I can.

DO NOT DO BUSINESS HERE! THEY ARE HORRIBLE! We brought my sons truck with a list of stuff that…read moreneeded to be fixed including welding. They said they could complete it all no problem. After having the truck for 2.5 weeks we picked it up after being told "the truck is safe, I would let my kids drive it". No sooner did we drive TWO MINUTES down the road the truck broke down. This was right after my son paid $1700 to have fixed. Called the shop and Ruben didn't care anymore he got his money. The other owner came and pulled the truck back to the shop. Long story short after two more times we took the truck . Halfway home the engine light was back on and the truck was leaking oil and tranny fluid. Brought it to the shop and they couldn't believe the work. Wrong radiator was used so they put connectors. They were leaking. The brake line was wrong and the list goes on. THE BIGGES THING.... THE WELDING WAS COMPLETELY UNSAFE. IF MY SON HIT 3 LARGE BUMPS THE TRUCK WOULD HAVE FALLEN APART! we kept them posted and they asked for a receipt. No problem. It was provided and that was it....they have ignored us. We posted a Google review and they deleted it. They are awful! We are now going to take them to smalls claims court and are reporting them to DMV AND the department of consu.er protection. DONT DO BUSINESS. HERE.

I brought my car in for body work. I dropped it off Friday at 3:45pm (they close at 5pm) they are…read moreclosed for the weekend. Monday they ordered my parts and had my car DONE by Wednesday at 1:30pm. They offered text message or phone calls with updates on the status of my car while it was being worked. They even gave me a goody bag that i can hook onto the back of my seat and reuse! It was filled with mints, a water bottle, and brochure. My car looks better than it did the day i bought it! I swear they cleaned it. I will be recommending them to everyone i know. They were polite, professionals, patient, and reassured me everything was going to work out just right.

Unfortunately ac automotive did not care to communicate to us that our insurance did not approve…read morethe charges on our car while we were using a rental. It had been a month with our rental and we had not heard back from ac, so we called them and they said our car has not been touched because of insurance claim issues. So basically we wasted money on a rental because they didn't have the decency to give an update on our car. Such a shame.

very nice and helpful driver. I highly recommend this company. the driver helped me get on the road…read morequickly

So I called AAA at 6am they said it be like 1hr wait. At 7 Norman called me said he be there in…read more5min was at me in 4min and was amazing. Great kind and friendly gentleman. I was in mayor distress, crying since the car again has another issue but Norman put me at ease and reassured me all be ok he talked me thru everything and gave me few tips and by the time he brough me and my car home I forgot what was I even crying about lol. Very genuine gentle soul. What a pleasure it can be to interact with good people when you're in the middle of crisis. Anytime a car leaves you on the side of the road is stressful for anyone. Thanks Norman and Axle & Spindle for having excellent folks on your team.

Elmwood Automotive does outstanding work, this is a legit body shop. I damaged my bumper and…read moretailgate. It's like it never happened now. The customer service and communication was excellent. Don't let any bad review about the towing service influence you. Remember, when someone has their car towed they are automatically not happy. There is a reason Elmwood has an overwhelming majority of 5 star reviews. I highly recommend this business. Thank you Sergio!

You guys did a wonderful job Towing my 1968 MGB out to Burlington and I wanted to give all you guys…read moreI will tell everybody how professional and excellent you guys are

My son and I broke down on our way home to New Jersey from his college in Boston; complete system…read morefailure shut down. AAA asked if I wanted to go to their closest facility, which was C&R- but when I got there, it looked closed Turned out, the owner was in the back, working on his own projects, not even planning to open up his shop; even so, he went out of his way to drive over and get a car part at a place that was closing in 10 minutes, and then agreed to fix our car in a matter of hours and get us back home for Mother's Day. I do not have enough positive things to say this place! Very grateful there are good people in the world (who also happen to be extremely competent) Thanks again!

Love this place! I bring my classic car and my Wrangler here. They do great work! The staff is so…read morefriendly.