I have worked with Mundae in a couple of occasions. Their customer service is superb and their…read moreservices are effective and well priced. Highly recommended!

This is a long overdue review. I used their services back in spring of 2023. This was after I had…read morecalled several other companies which didn't call me back and one sent someone but they just looked at it and never contacted us again, and another never showed up. I read lots of amazing reviews on Mundae and requested a service. They were so responsive and talked me through the process. It wasn't long before someone came out to take several tests that consist of an air sample outside and inside and an actual sample of the mold, and a walk around to see if they spot more mold anywhere else. The report came back quick and scheduling of the mold remediation was quick. 3 workers were sent and it took half a day total since it was just our upstairs that needed it. Everyone we encountered was friendly, kind, and informative. Responsive whether it was text, phone call, or email. Appreciate the speediness in which the issue was resolved and felt very pleased with the service. Also I can report back that since then no more mold has appeared. I highly recommend them and have their info saved in case I need them in the future but honestly I hope I really don't.

A late evening emergency call to Elite resulted in a crew showing up almost immediately. An…read moreupstairs toilet tank cracked, it must have been running for most of the day as the downstairs ceiling was on the floor. The team leader, Esmeralda, was efficient, intelligent, helpful, and willing to answer any question. I can hardly say enough nice things about how impressive this woman was. Everything was cleaned up quickly, all materials disposed of properly. Hopefully I won't have another emergency, however, if it happens, I will contact Elite right away.

Our second-floor bathroom toilet overflowed while we weren't home and it made a major mess upstairs…read moreand the downstairs below too in just a few hours. Panicking we called Elite Emergency Solutions because of their high Google reviews. I did not expect them to arrive so fast and they gave me a free estimate. They worked with our homeowner's insurance and totally gained control of a bad situation. The crews were very respectful of our home and the crew also made sure not to let our cats outside. Elite restored our home and you can't even tell we ever had an issue. I give the team an A+ no question! They even found a leak in our window that was causing mold to grow. Thanks for getting us back to normal quicker than I imagined.

This company is a non-profit and they are a Godsend. Helped us when one of my tenants unfortunately…read morehad lots of things going on and ended up ending his life. Only became aware after his family had to break in to check on him. These guys came and helped both myself as the landlord and the family of my tenant. They worked long hours to insure the family was able to get in without having to see the blood and all that stuff. They also helped pack all of his belongings in boxes so that family did not have to stress as he did have alot of stuff. I never thought I would ever have something like this do deal with as I am a new investor but this company was fast responding, gave me a price that my own insurance company said was almost 50% less than any of their other bids. They were professional, discrete, and quick.

From the owner: Crime Scene Cleaning and biohazard waste removal from suicides, homicides, unattended deaths. We…read moreare a 501(c)3 non-profit organization helping families and business in the Houston and surrounding areas.

ServPro of River Oaks saved our home from major water damage! The technicians (Ross & Jordan) were…read moreso knowledgeable, quick-thinking, experienced, respectful of our personal property, and very thorough in the clean-up process. My family is so appreciative of ServPro of River Oaks, and couldn't have asked for a better crew to help us in our time of need!

Excellent service! Servpro came to my home to clean my car's upholstery after it was exposed to…read moreparvovirus. I transport a lot of rescue dogs, & it's highly contagious canine to canine. Everyone from the office staff to the decontamination technician was helpful & accommodating. I wasn't given a (typical) window of time when they might arrive. Instead, I was called when Carlos was en route so I could leave work rather than stay home & wait for him. Additionally, the service was scheduled for the next day although I only contacted Servpro the afternoon prior. After treating my car, Carlos then offered to return the next day & steam clean it for extra protection & thoroughness- at no additional charge! I am very satisfied with the quality of work performed & the wonderful customer service & would definitely recommend Servpro of River Oaks.

Pedro and his crew were fast, communicative, and professional during an emergent situation. We felt…read moretaken care of and would highly recommend!

Found this services Thru Yelp and was very happy with their professionalism and work…read more Once we confirmed the mold inspection protocol , they work diligently for 3-4 days to removed most of the Sheetrock that was sitting in a house since the Feb freeze (10 months ago) air inside house was bad . Austin and his crew was very clean , and knows what they were doing and keep me posted by photos and videos as I did not have the gear to wear to go into a molded environment. They have a licenced Inspector do a test & certified that it is safe for occupation . As a realtor and owner of this property we just acquired , I would highly recommend his team for your mold and remediation needs .

Had to get a 2nd opinion on a leak from the upstairs bathroom. I'm glad we did or else we would…read morehave been taken advantage of by another company. Austin was attentive to our concern and immediately assured us that this problem can be remedied. Had his equipments set up the following day and sprayed biocide to kill any mold that may have formed and to prevent further growth. Took a few days to dry (as expected) and we couldn't be happier we called them. I'm glad we didn't go w/ the other company or else our whole upstairs bathroom would have been unnecessarily gutted.

Would 100000000% recommend. Did a quick Yelp search and found this company and from the first phone…read morecall, they have been nothing but helpful! Called on a Friday late afternoon, had Jesus come that same day around 7pm and found the problem. And we agreed to start 3 days later after talking to them that whole weekend. Eileen is so sweet and answered all and any of my concerns. Jesus came out and inspected everything and was so great to work with. He as well answered anything I had questioned. You can tell they definitely care as well. I had moisture in my wall from a leak I had after some roofers installed a new roof for me. They had to open up everything under the window seal in two rooms. Looks like nothing was every cut open. I had extra paint so they were able to use that to paint everything. They texturized the wall as well. The garage they cut out the main part of the leak as well and just need to be repainted. But from start to finish, I'm extremely happy. The after pictures, the carpet just needs to be restretched, which they'll be coming to do in two days as well as cleaning it. So I can update with that as well. There was a third room but it just had a blower in it and the moisture was gone after 3 days. It was in the high 60-70s and dropped to like a 2 (not pictured) The main room had like a 99 reading and also dropped to a 2. Over all, again, super happy and definitely should give these guys a try!

They were our 2nd estimate for restoration of our home after an intensive re-piping project…read more Although our initial estimate was accepted by the insurance company, whenever we had questions, we were able to call them and they offered their professional option. Several times that advice proved invaluable. In addition, they treated our project as if it was their own problem - they came the same day we called for the estimate and we received quick responses whenever we texted with an issue. I would highly recommend this local company for any restoration project to your home. They were also a good source for other contractors we needed to finish the project.

One of our toilets started bubbling whenever we were using other water appliances. It turned into a…read moresituation I thought would could wait till tomorrow to an emergency due to water backing up. Victor came out and located our blockage very quickly. Our main sewer line was the issue and needed a sewer camera/tools he didn't have on hand but he worked hard to get a hole through the blockage and give us a temporary fix. I truly appreciate his hard work and time. He gave me updates constantly on what was happening as well.

Broke our toilet while snaking! Called the company out they snaked our line and did it so hard they…read morebroke the porcelain in our toilet I didn't realize until I went to flush later that night and water was going everywhere. The guy that did it tried to deny he made the hole. They said they would refund us the money back and it's been a month now still no refund. We have called 5 times to get them to issue the refund and every time they say they will get a manager to call back. Stay away from this company they did more damage than good and clearly don't care to make up for it.

Very very pleased with our experience with Louis and his team. We had some black mold in our…read moregarage from a 40+ year old refrigerator with failing seals. We called over the weekend when we found their information and setup an appointment for a free appraisal the following Monday. We were given a window starting at 8 am and Louis showed up at 7:45! Within just a few minutes he confirmed it was in fact black mold and they would be able to help us. He described what the process would be like and provided a quote. We attempted to obtain a second quote, but never received a response back from the second company, which is fine because they wanted $200 just to come out! We called Dry More back Thursday and they were able to give us a Saturday appointment. His team of technicians were very prompt, friendly, professional and knowledgeable about the issue and how to prevent it from happening in the future. They had the sheet rock removed and everything cleaned and wiped down within 2 hours. They had to leave behind equipment to properly dry the area that needed to run for 24 hours but his tech offered to get approval to come back Sunday to pick everything up, even though they don't work on Sundays. I appreciate the quick response to our situation which could have been worse if we waited much longer to take care of it. I hope we won't get into another situation that will require this type of service, but if we do, I'm definitely giving Louis a call.

With in hours of calling for a free estimate, they came to my property and assessed the damage. The…read morefollowing day, they began the process of mitigating the water damage, and they're very efficient, transparent, and informative. Not only are they top-notch, their customer service is beyond exceptional (Matthew and his crew are amazing!)