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R&L Global

5.0 (1 review)
Open • Open 24 hours

Services - R&L Global

Mold remediation

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7 years ago

"...they all have been easy to work with - knowledgeable, forthright and very pleasant."

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Steam Care - Garage after demo

Steam Care

(6 reviews)

They were our 2nd estimate for restoration of our home after an intensive re-piping project…read more Although our initial estimate was accepted by the insurance company, whenever we had questions, we were able to call them and they offered their professional option. Several times that advice proved invaluable. In addition, they treated our project as if it was their own problem - they came the same day we called for the estimate and we received quick responses whenever we texted with an issue. I would highly recommend this local company for any restoration project to your home. They were also a good source for other contractors we needed to finish the project.

Appointment time at 10-11 a.m. and they arrived at noon with no notifications of any kind. I called…read morethe office and wondered where they were, but were told they were running late, technicians did not reach out, text or call. Girl arrived with a guy and she was wearing western boots. What I didn't know was she was the translator. The guy, "Juan" couldn't speak english. She walked through my yard that had just been sprayed with fertilizer and proceeded to walk into the house. Mid way through cleaning my carpet, she got in another car and headed out and another guy came into the house. Neither of them could speak english and we just stared at each other because he couldn't tell me how he wanted to be paid. Everyone from the office staff to the technicians seem oblivious to what is going on. I wrote a check and sent the guy on his way. My fault, and a lesson learned because I just cannot tolerate having people in my house working that can't answer questions or concerns and can't even tell me how they need to be paid. The office girls kept saying, "gosh, we're so sorry and we apologize, this will be better next time". But I can assure you I will not ever be using this company again.

DryMore Water Damage Houston - Frozen water pipe damage

DryMore Water Damage Houston

(11 reviews)

Fairbanks/Northwest Crossing

Very very pleased with our experience with Louis and his team. We had some black mold in our…read moregarage from a 40+ year old refrigerator with failing seals. We called over the weekend when we found their information and setup an appointment for a free appraisal the following Monday. We were given a window starting at 8 am and Louis showed up at 7:45! Within just a few minutes he confirmed it was in fact black mold and they would be able to help us. He described what the process would be like and provided a quote. We attempted to obtain a second quote, but never received a response back from the second company, which is fine because they wanted $200 just to come out! We called Dry More back Thursday and they were able to give us a Saturday appointment. His team of technicians were very prompt, friendly, professional and knowledgeable about the issue and how to prevent it from happening in the future. They had the sheet rock removed and everything cleaned and wiped down within 2 hours. They had to leave behind equipment to properly dry the area that needed to run for 24 hours but his tech offered to get approval to come back Sunday to pick everything up, even though they don't work on Sundays. I appreciate the quick response to our situation which could have been worse if we waited much longer to take care of it. I hope we won't get into another situation that will require this type of service, but if we do, I'm definitely giving Louis a call.

With in hours of calling for a free estimate, they came to my property and assessed the damage. The…read morefollowing day, they began the process of mitigating the water damage, and they're very efficient, transparent, and informative. Not only are they top-notch, their customer service is beyond exceptional (Matthew and his crew are amazing!)

R&L Global - damagerestoration - Updated May 2026

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