This is a long overdue review. I used their services back in spring of 2023. This was after I had…read morecalled several other companies which didn't call me back and one sent someone but they just looked at it and never contacted us again, and another never showed up. I read lots of amazing reviews on Mundae and requested a service. They were so responsive and talked me through the process. It wasn't long before someone came out to take several tests that consist of an air sample outside and inside and an actual sample of the mold, and a walk around to see if they spot more mold anywhere else. The report came back quick and scheduling of the mold remediation was quick. 3 workers were sent and it took half a day total since it was just our upstairs that needed it. Everyone we encountered was friendly, kind, and informative. Responsive whether it was text, phone call, or email. Appreciate the speediness in which the issue was resolved and felt very pleased with the service. Also I can report back that since then no more mold has appeared. I highly recommend them and have their info saved in case I need them in the future but honestly I hope I really don't.

I can only attest to the work performed less than 1 week ago. The real review will be a couple of…read moremonths down the road. If still mold free then they did Arrived promptly. Went to work quickly. Were very polite clean and professional. Everything looked clean. Through clean up and took their trash with them. No surprises on bill. Office staff was helpful. I am very satisfied with the work done.

I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

Thank you so much to Sargon Roofing & Restoration for the quick repairs on our roof!…read more Communication with Wesley Bryce and Jesse McMullen was fantastic!! Scheduling was so easy!They were very quick to give me a quote and to complete the work! Another roofing company told us that we needed a new roof and of course when our insurance company sent an adjuster out, they said we didn't. Wesley assessed our roof and I hadn't told him anything about our previous quote and he came back with our roof just needing $500 worth of repairs. I LOVE that I have finally found a reputable roofing company and will always recommend them to our friends and neighbors!! Thanks guys for everything! (5 stars!)

I highly recommend Sargon. Our house has been through a few hurricanes, a hard freeze and crazy…read moreheat the past 17 summers. We called Sargon and Wes came out the next day. They were efficient, thorough and the price was right; insurance didn't help at all...

The project we had was small in scope and they were able to complete it in about a day and a half…read morewhich was very convenient. Dominick even changed his schedule to accommodate our schedule to help us out, which really appreciated. There were also a couple of punch list items that they completed in addition to a smaller fix that he included in the price. The contract was also reasonable and didn't transfer all liability to the customer, which is rare. Overall a good experience and I'd hire them again.

From the owner: In an era where climate resilience and rapid response define property restoration, Fifth Ward…read moreRestoration emerged as Houston's pioneering force in water damage restoration, mold remediation, and emergency services. Through innovative deployment of advanced moisture detection technology and IoT-enabled monitoring systems, we're revolutionizing how restoration services adapt to evolving environmental challenges and customer needs. Our data-driven approach to damage assessment and restoration protocol development has established new industry benchmarks for efficiency and effectiveness. By integrating predictive analytics with hands-on expertise, Fifth Ward Restoration delivers precision-targeted solutions that minimize property damage impact while maximizing recovery outcomes. Our commitment to sustainable restoration practices and eco-friendly remediation techniques positions us at the forefront of responsible industry leadership. As Houston's climate patterns continue to evolve, Fifth Ward Restoration remains dedicated to advancing the science of property recovery and environmental stabilization. Our investment in continuous team education, cutting-edge equipment, and research-based methodologies ensures we're not just responding to industry changes – we're driving them. Through strategic implementation of smart restoration technologies and proactive damage prevention strategies, we're shaping the future of property restoration services.

We recently had a plumbing emergency at our home in Kingwood when water began leaking out of our…read moredownstairs toilet and creating a large puddle on the floor. This is an issue we've dealt with on and off over the years due to a recurring clog in the line, so we've had plumbers come out before to clear it. Because this was urgent, my husband called the Kingwood office of Roto-Rooter since they were the closest location to us. The technicians came out and attempted to clear the clog but said they couldn't get it. They then told us they ran a camera through the line and claimed our pipe was broken. We were then given an estimate of around $13,000 to repair the pipe. On top of that, we were charged over $400 essentially just for the visit and the diagnosis. At the time, we trusted what they told us. But later my husband started thinking about the appointment and realized something important: we were never shown the camera footage of this supposed broken pipe. He called the office afterward to ask about the footage and was told that they usually don't show customers the camera during the inspection and that the footage is typically sent later. But that raises an obvious concern: How would we even know if the footage sent later is actually from our home if we were never shown it during the inspection? Because of this, my husband decided to get a second opinion from another plumbing company. When the second company came out, they immediately ran their camera and invited us outside to watch the live camera feed with them while they inspected the line. What they showed us was very clear. Our pipe was NOT broken. Instead, the line simply has a belly/bend in the pipe, which we had been told about years ago and which can contribute to clogs. They were also able to successfully clear the clog during that same visit. So in our situation: * We were told we needed a $13,000 repair for a broken pipe * We were charged over $400 for that diagnosis * We were never shown the camera footage during the inspection * Another company showed us the live camera feed and confirmed the pipe was not broken * The actual problem -- the clog -- was cleared without a $13,000 repair As homeowners, we rely on professionals to provide honest and transparent information, especially during stressful emergencies. Being told we needed a major $13,000 repair that turned out not to be true is extremely concerning. What concerned us the most The biggest issue for us was the lack of transparency. If a company is diagnosing a broken pipe using a camera inspection, customers should be able to see the footage at the time of the inspection. Advice for other homeowners Before agreeing to any major sewer repair, make sure to ask: * Can I see the live camera footage of the problem? * Can you point out exactly where the pipe is broken? * Can I receive the footage before agreeing to the repair? If we had not gotten a second opinion, we could have easily moved forward with a $13,000 repair that wasn't actually needed. We would appreciate someone from management at Roto-Rooter reviewing this situation and contacting us regarding the $400+ we paid for a diagnosis that turned out to be incorrect.

My water heater suddenly stopped running and unfortunately I couldn't figure out how to restart it…read moreso I called Rotor-Rooter. They were able to respond fairly quick and took a total of about 10 minutes to turn on my water heater. The problem was THEY CHARGED ME $298.00 to do so! I found out that the water heater has a breaker that needed to be reset. My ignorance of this ended up being very costly; however, the fact that Rotor-Rooter took advantage of this is completely unethical and it shows that they are more than willing to put their profit making before their customer service. The technician that helped us was very nice but his company's policy is outrageous. I would understand paying a fair service call price, but $298.00 for a job that took only 10 minutes!!! Don't used these crooks!!!

A great company they came out did amazing service when they were done with the work, Paul Anthony…read morefrom Paul Davis Company made sure that everything was done correctly and also make sure they cleaned up everything after the was done and sure they put all my pictures and mirrors back on the walls also Furniture was back in order as well!

r first project manager, Maria, made many promises to sell us on the company. As soon as we signed…read morethe paperwork, everything changed immediately. No communication or follow through. Our second project manager, Justin, stopped communicating for us only to find out he quit the company and no one bothered to tell us. When our things were returned to our house, there were about a hundred items mixed in the boxes with ours that did not belong to us. So some other poor family in the midst of a tragedy, who trusted this company, lost their things and who knows how many of our items were lost by being mislabelled and sent to another family. Of all the Paul Davis people, only one employee, Zhian Edmunds, was professional, cared about the quality of work provided, did what he said he would and when he said he would. Paul Davis made a difficult experience so much worse for our family. And the bill they sent to our insurance company for these services was outrageous.

Andy and his team helped me with a few commercial roof repairs. He was able to get out sooner than…read moreany other company. Thanks for being responsive and doing the two jobs I had that worked in our budget.

I highly recommend these guys! Their customer service is second to none!…read more I spoke to Andy and he was able to come out and complete an full inspection and estimate on my roof damage post Beryl. Battling with my insurance company has been a never ending battle and they have been extremely helpful and transparent every step of the way. I have been completely impressed with their professionalism, customer service, and workmanship. Would recommend to anyone needing quick service!