I had Path do a pre move in deep clean. They arrived on time, were very professional and did an…read moreamazing job. I was so impressed, I am having them do the post move out cleaning on the house we are moving out of.

Great experience! Every detail was handled perfectly, and communication was excellent throughout…read morethe process. I would definitely hire them again.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Great experience with Square Solutions! Communication was quick, they worked with my schedule and…read morewere very helpful with producing pricing and detailed information for their services. I used them for a deep clean and am happy with the results, the two cleaners were kind a respectful. They made sure that I was happy with my cleaning before leaving. Not to mention a great price for a deep clean! I would recommend using them- I'll use them in the future!

The cleaner was not able to clean all the areas some areas were left as before. There was a grease…read morelayer left on the tiles. Contacted the square solutions to fix the issues with response. I would not recommend Square solutions service to anyone

They were hired by my insurance company after there was smoke damage in my townhome. The manager I…read morespoke with at first lied to me by saying that I would be paying my insurance, I ended up having to pay Servpro. I requested to see an itemized bill, they have yet to send me an itemized bill. The manager I had been speaking with the entire time stated that they charged insurance for some things they didn't do, they don't seem willing to work with me at all on trying to apply some of that money that they robbed from my insurance towards the deductable. They overcharge completely as I had done all the work prior to them coming and cleaning as they took over 2 weeks to clean my home. Please tell me how it costs 2600$ to clean dishes and wipe down a couple counters. They didn't even take care of the smell in the townhome. Overall a terrible company business model that really needs to work on customer relations and being honest with all parties involved. If you are going to overcharge my insurance company at least take it out of my deductable.

PLEASE STAY AWAY. I can't really put in words the stress and pain that it has been to deal with…read morethis company. They do not care about you or your property but rather do what's necessary to make the most money and make it easier on their end. My experience is with their flood mitigation service and especially with Jordan Callahan. Is their estimate, they had that they were going to remove the drywalls to let the wood dry properly. The week they worked on my property, they didn't communicate with me for anything other than asking for my insurance information. Then at the end of the week, when I asked how things were going, they said they didn't remove the drywalls since they were able to dry in place. They charged me more than the estimate saying that their machines took longer to dry. After I sent 3 contractors for the construction phase, they all highly recommended to remove the drywalls. The pictures also indicated growing water spots and black spots in the wall (sharing pictures). After I talked to one of the SERVPRO guys (not Jordan) about this, he said that they actually should have removed more of the flooring too, but they didn't because they didn't want to inconvenience my tenants. He said he's sure that there's water or moisture under some of the flooring even now. I was so shocked to hear this because my tenants weren't even supposed to be in the property. Nothing was communicated with me! They did a poor job leaving my property in a terrible condition. I had to spend more money and time to make it right.

Once again they fixed my sprinkler issue!! Plus they adjusted my zone 1, Mr. Enrique let me know…read moreabout the sprinkler heads that have check valves inside them and why they're needed in lowest section of your yard. I learned something new! They also communicated well on when they would be here and arrive to do the work. They installed 2 heads, checked my valve!

I searched Yelp for an irrigation repair project and found Enrique, and wow, he was incredible! We…read morehad a huge pool of rainwater collecting in front of our house every time it rained, and I was really worried it would damage our foundation. Enrique rerouted the rain gutter perfectly--no more pooling water. He also repaired our sprinkler system, replacing burst pipes and checking the backflow device. Here's the best part: a home inspector and a plumber completely missed a sneaky underground water leak. Enrique spotted it, showed it to me, and fixed it on the spot and replaced the backflow. That leak could've cost us thousands in water bills and foundation damage, but he saved us big time. He's super thorough, knows his stuff. A++++

Patrick did an amazing job cleaning the algae on the sides of our house and back window. He is very…read moreresponsive, knowledgeable, thorough, and gave us a great price for the job. We will definitely use his service again and will recommend him to our neighbors and friends :)

Imperial Shine Windows did a fantastic job on our house! The entire exterior was soft-washed, and…read morethe windows were cleaned. We will use their services again, and I have bookmarked the company for next time.

Warning to Homeowners - Deceptive Experience with Air Quality Express (July 3, 2025)…read moreOn July 3, 2025, a representative named David from Air Quality Express came to my home for a scheduled inspection. He arrived, quickly performed what he called an "inspection," and told me we had mold in our ducts. As a parent of small children, I was immediately concerned for their health and safety, so I agreed to move forward with remediation. While "explaining" the work, I began recording the interaction to share with my husband. David showed me photos he claimed were from my ducts, showing what appeared to be extensive mold. He then told me he had a crew that could be at my house within the hour and quoted me $1,500. Shortly after he left, the weather turned bad--heavy rain began. When the technicians arrived, they sat in their van for over 15 minutes, likely due to the storm. At that point, I decided to reschedule--the weather made it hard to believe they could do the job properly, and I couldn't leave the house with an infant and toddler in such conditions. I called their office, and the representative was kind and professional, assuring me she would coordinate a new time. Then I received a call from David. The tone changed immediately. He was rude, aggressive, and completely unprofessional. When I explained I just wanted to reschedule, he called me a liar and claimed he should have taken 20% of the payment upfront. I was shocked. I was shaking after the call--no one deserves to be treated that way for simply wanting to reschedule during a storm. I informed the technicians that I would not be moving forward, and they left. A few days later, I called a different air duct company. They thoroughly inspected my system and confirmed: There was NO MOLD in any of my ducts. The photos David showed me were not from my home. I had been lied to. Thankfully, I have video proof of David showing me the supposed "mold" photos and quoting the $1,500. I have reported this incident to the Texas Attorney General and my local police department (for my safety because I do not feel safe after the way this man spoke to me) due to the deceptive and unethical conduct. BOTTOM LINE: Air Quality Express tried to scare me into paying for unnecessary services using fake photos and high-pressure tactics. The behavior I experienced--especially from David--was aggressive, dishonest, and highly unprofessional. Beware. Get a second opinion. Record interactions. Don't be afraid to walk away.

**Mold, Money, and Missed Opportunities!**…read more I strongly advise against using Air Quality Express for any mold remediation services. After initially hiring them for mold remediation, I paid for the service and was promised a complete job. Unfortunately, I was met with a series of unprofessional and unethical practices from this company. The first red flag occurred during the service when one of their workers unexpectedly told me that I needed to pay an additional $400, even though I had already received a firm quote of $1,525. Naturally, this raised concerns, and I refused to pay the extra charge. I immediately called their office to report them and after confirming with the office that my original quote was the agreed price, I felt uneasy about the integrity of the company. This attempt to charge more than the agreed-upon amount made me question whether the job was actually being done thoroughly. To ensure I wasn't being taken advantage of, I called another mold remediation company for an independent inspection when they left. I did not inform this second company that Air Quality Express had already performed any work, as I wanted their assessment to be completely unbiased. This company took photos and confirmed that mold still remained, and that the work Air Quality Express had promised to complete was not done. I immediately called Air Quality Express to report this and sent an email outlining my concerns. Instead of addressing the issue, they sent the same dishonest crew back to my home, despite my email asking them not to. Reluctantly, I allowed the crew back in, hoping they would take the opportunity to complete the work they had failed to finish. They arrived and said they were there to clean the mold in areas they had previously disregarded. However, after only being in my home for a short time, they said they were done and left without showing me any photos of their work. I requested pictures of the work they just completed and wanted the same angles showing the mold that still remained, I was told that "David" would send them to me. A bit later, I received two photos from David via text, it was not what I had asked for. Instead of photos showing the cleaned mold areas, it was a picture of what appeared to be a spray or some product applied all over, with mold still remaining, rather than the proper cleaning that should have been done. At this point, I called another company to come out and inspect their so-called "fix." This company took photos that Air Quality Express conveniently failed to provide, and those photos showed that the mold was still there. I then had to move forward with hiring another company to complete the work, paying again for the service that Air Quality Express failed to deliver. To add to my frustration, I am now out of pocket twice, and Air Quality Express has failed to offer a refund, even partial. Their excuses for the incomplete work have been both inadequate and unconvincing. This company's practices are unethical and irresponsible. The lack of professionalism, integrity, and customer care is appalling. I have already reported them to the Better Business Bureau (as have others) and will be pursuing further actions to ensure I am reimbursed for the money I spent to fix the incomplete work. I have photos, witness testimony, and recordings to substantiate my claims, and I am taking the next steps to address this situation. ****Updated Review**** - March 27, 2025 Issue was resolved.

Fantastic and detailed service. A lot of attention to details . My home was spotless. The team was…read morecourteous, kind and very thorough . Def recommend them. Great service , will be using them long term for sure !!