Great experience! Very knowledgeable and helpful in selecting our backsplash and with getting…read moreready for the installation. Installers were great, kept the dust to a minimum and cleaned up thoroughly! Highly recommended

I had to hire someone to redo the entire kitchen floor, it sagged after time. They never did get if…read morelevel. Don't hire them. They also cut all of the flooring inside of the house which created a mess for no reason. There was no reason they could not have done this outside, it was the summer. My dishwasher was full of the residue created by cutting the product inside. I don't think they know what they are doing. I regret hiring them and would give them a zero if I could.

From top to bottom, my experience with Biehl Brothers was absolutely phenomenal and one I am glad I…read morepaid the money for. The communication was clear and concise and the quality of work was top notch. I had several estimates done on this project and while I did receive cheaper quotes, none of the other contractors said a word about building codes or doing the job to the letter like Biehl did which, for me, is what really made them stand out and make the decision easy. At the end of the day, I could not be happier with the job they did and would 100% have them back again for a future project. See photos for before and after.

We used Biehl Brothers for our recent bathroom refresh. We had a few bumps along the way, but an…read moreoverall good experience. THE GOOD: * Workmanship. We're very pleased with the quality of the work completed. Good attention to detail. * Personnel. Everyone we interacted with was proficient and pleasant to work with. We had no qualms about leaving home while the crew was working. * Price. Biehl's bid was right in the middle of the 4 bids we solicited. For what we received, I feel that the price we paid was reasonable. * Communication. Biehl tries to use a single point of contact on their staff for all communication. Mine was Brian Jensen. Biehl uses the CoConstruct website portal (and app) to streamline all communication. Co-Construct itself is a nice idea, but has some annoying bugs that affect clients (like us) in real ways. I reported 5 bugs and 4 feature requests to Amber at CoConstruct (not Biehl) on 2018-01-12. All of the bugs I reported were related to messaging. Hopefully they get fixed quickly for future users, as they were the source of several miscommunications between Biehl and me. * Warranty work. We experienced some problems with the humidifier's pressure switch after installation. Biehl sent out a crew member to fix it on 2018-01-19. It worked for a while, but the fix was incomplete, and the problem reoccurred. Another visit is scheduled (free of charge) to make it right. THE BUMPS: * Schedule. Biehl has a policy that they won't leave a job until the customer has nothing more for them to do. The net effect, however, is that if you're the job next in line, your project start date is likely to be delayed. In our case, when we signed the contract on 2017-09-25, we were told that it "might be possible" to have our 2.5-week job *completed* before Thanksgiving. However, the actual project *start* date was the Monday *after* Thanksgiving. Construction started 2017-11-27 and was estimated to take around 2.5 weeks. That estimate was pretty much spot-on (11 working days). However, the shower door wasn't ordered early enough (an oops by Biehl), and consequently it didn't arrive until 2017-12-26. Because of this, the total duration of the job was more like a month than 2.5 weeks. Further, the subcontractor for the shower door (Basco) made several mistakes, and the first two doors they attempted to fabricate did not fit the opening properly. The door wasn't installed until 2018-01-17. 4 weeks of the job were delays caused by subcontractor mistakes. We're actually still waiting for warranty work on the humidifier. By the time that's completed, the entire job will have taken 12 weeks. A good portion of this isn't Biehl's direct fault. * Quoting process. The quoting process was very thorough. In fact, it was more thorough than any of the other 3 contractors who made bids. However, Biehl did not itemize and only provided a cost roll-up (just the total). There were 5 revisions of the quote, and the final revision was $3,042 more than my initial quote. It was very frustrating to figure out what potion of that cost delta was due to selections, things I added, or omissions/mistakes by Biehl. It took many messages and phone calls (over the course of an entire month) to get a clear explanation for the cost growth. $750 was added for bathtub items that Biehl forgot to list on the initial quote, even though they were listed in my selections. Also, several of the selection allowances in the initial quote were very small, including the shower door allowance that was $600 too small. (If your quote has allowances, beware that they may be conservative in order to present a more appealing bottom line.) If we use Biehl again, I will require that the quote be finalized with all selections before any construction work begins. * Overloaded staff. It became clear that our primary point of contact (Brian) has way too much on his plate. So much so, that he was not able to respond promptly when we needed to get in touch. Other symptoms: Brian forgot about several conversations that we had, even though many of them were recorded digitally on CoConstruct. In many cases, it took concerted effort on my part to ensure that nothing fell through the cracks. Additionally, Brian accidentally omitted some items from our selection list, one of which resulted in me having to scramble 45 minutes across town to select grout colors before the morning. A few times, I had to text Brian directly to get his attention on CoConstruct; sadly, he only asked me to repeat the question on CoConstruct (which I had already done). Brian is a smart and pleasant guy--he just has way too much responsibility allocated to him, and that impacted his effectiveness. I hope he can hand off some of his workload so that he can place greater focus on his customers throughout the entire process. SUMMARY: Overall, we were satisfied with Biehl's work. We look forward to inviting Biehl to bid on our next job. I encourage you to do the same.

We were delighted with our remodeled kitchen and bathroom. Living in an old building downtown…read morebrought with it many challenges but the Siegel team was able to work through them and deliver with excellence--awesome problem solvers. They were also able to work around our budget and find solutions that looked beautiful and gave us the refresh we needed. We constantly receive compliments on their wonderful work.

I'm so glad we decided to go with Jason. We had two bathrooms that were in pretty rough shape, and…read morewe knew they needed a total floor-to-ceiling overhaul. Jason's crew gutted the bathrooms down to the studs and replaced everything, including the subfloor which turned out to be in rough shape. They also caught and fixed an issue with the plumbing to the sink which had caused the copper pipe to erode, saving us from huge headaches in the future. We'll definitely be calling Jason again when we're ready for our next project.

In just 3 weeks of work, Jason and his crew made an amazing bathroom for us and fixed lots of…read moredamage and mess that had been left behind by a previous company. We 1000% wish we had hired Jason Goodin first! His crew was efficient, professional, and kind. They came in with a plan each day and did the work to a very high quality. Both Jason and the crew are excellent at communicating with homeowners and are very knowledgeable about working in older homes. We wish we could give them 100 stars!!

I hired N' LitenD Remodeling to do a handicap accessible Master Bath Remodel. Working with Chris…read morewas a great experience and the results are what I envisioned. What I appreciated most about Chris was the time he took with me to focus on the details. With my disability details really matter. From the grab bar and bench heights to the type of flooring in the shower and main area. In all of these areas he surpassed my expectations. In addition to the details, he also used quality products that gave my bathroom a beautiful and updated look. He was also so nice to work with. Very personable and takes pride in the quality of his work. I highly recommend his services for any remodeling need you have.

Jose did a amazing job! They did my whole bathroom shower and basement flooring. I was in shock…read morewith how fast and amazing they finished the job. Jose had the best prices on all the invoices i received. Hands down the best in Cincinnati. They were very professional and trustworthy. I even had to leave my house unlocked for them several times and did not have to worry one bit. For future project I have, I will definitely will be contacting them first thing!

You can't find better, more reliable, and more honest people to help with your remodeling and home…read morerepair needs. Matt and Nick are dedicated and focused, they have years of experience, and will work within your budget to deliver your project on time and to your satisfaction. We recently has water damage to a wall and ceiling in our bedroom, and the repairs and repainting Matt and Nick did not only look as if there never was any damage, our bedroom went from "meh" to "WOW!" They did a fantastic job and at a price far lower than you'd expect. Definitely give these guys a call for anything you need from routine fixes to a complete remodel. OnSight Construction is a fully insured LLC, BBB accredited, and Christian owned and operated.

I generally go out of my way to applaud and share good customer service experiences while I chalk…read moreup the poor ones, but there's little I dislike more than an overall disrespect for time. I can't speak to this organizations work because we never got to that end, but the owner's complete lack of respect for time and simple customer courtesy did not exist. I contacted Onsight Construction on the referral of two friends and after viewing some of his work online... 10/6 Thursday - called and left mssg re: job estimate. Voicemail said "your call is important to me...I will return it no later than end of business the following day" I0/11 Tuesday - Five days later, Owner Matt M called and said his phone was having problems and he got a huge dump of messages (including mine) the night before. Not happy with such a late response, but scheduled for estimate on Thursday two days later anyway 10/13 Thursday - Matt comes out and in 15 mins reviews the three jobs suggesting they're an easy fix, offers some alternative ideas, takes my email and says "Give me a day or two and I'll email you an estimate" 10/18 Tuesday - Five days later I still haven't heard from Matt so I call asking about the estimate 10/21 Friday - Two days more and still nothing so I call again and leave my name and email awaiting a response 10/27 Thursday - Six more days and still nothing so I leave a message asking for anyone to return my call, hoping somebody would abide by the "return your call by end of business the following day" mantra 10/28 Friday - In a last ditch effort I attempted contact through email on their company website noting that I understand scheduling the work may be a negotiable time frame based on the jobs they already may have booked, but all I wanted was acknowledgement and an opportunity to accept/decline their work (i.e. A return call to discuss options) To this date, three weeks later - nothing. Highly disappointed with a company that completely dropped the ball when it comes to common courtesy and good customer service.....

In mid-July 2024, we met with Chris Hollon (owner) regarding a deck and patio replacement, two…read moreoutdoor fireplaces, and a roof over part of the deck. He quoted a price lower than competitors and claimed the job could be done by Halloween. I work in construction and know this was unrealistic since we hadn't signed a contract or picked out materials yet. On August 7, we signed the contract and paid a 1/3 deposit, with 4 equal payments to follow. Shortly after, we met on-site again. Chris dismissed the Halloween timeline (his own estimate) but said crews would be available and it could be done by Thanksgiving. By September, we selected stone, composite, and rail types and sent them to Chris. Work didn't begin until early October, after repeated, unanswered calls to Chris and Todd Payne (general manager). The patio was poured around October 21. In November, no work occurred. Chris and Todd blamed a truss plant fire and LVL beam shortages. Todd repeatedly asked me about the composite color--despite it already being sent. Framing started the first week of December. On day one, Todd called to ask if I was home to give the framer engineered drawings--not something I should need to handle. During framing, Chris contacted me more than ever--not about progress, but to upsell a new roof with a "family discount." I declined. Right before the holidays, Chris asked for the second payment early and promised major progress while we were out of town. We declined since less than half the phase was complete. While away, he walked back his claim. When we returned, the only new work was the shingled deck roof. A dump trailer had been left in our driveway the entire time. When I asked for it to be removed, Todd said it had a flat tire and asked me to inflate it, which I did just to get rid of it. January and February saw minimal progress. Fireplaces and rough electrical were completed late January. Weather caused some delays, but 4 months in and we still had no decking or rails. Decking started March 18--3 months after Chris said it would be done. The sub did quality work but showed up late and left early. Work picked up in March and April, and I began making partial payments as progress resumed. My wife started texting Chris frequently to get things moving. Eventually, he snapped, replying to her: "this is harassment" and "I don't need your attitude." He never apologized. Later, when Chris came on-site, I confronted him. He admitted he underbid the project and begged us not to share what we paid. He insisted he never said we could paint the patio ceiling (even though he had) and argued over it until I asked him to stop. I gave him color swatches for trim and ceiling stain--he lost them and asked again. We resent them, and weeks later Todd asked for the colors again. By late April, painting, stonework, gutters, trim, and patio ceiling were complete. Rust stains on the patio--caused by tools left out all winter--were removed. Chris requested another payment; I declined until full completion. The project was finally completed May 8, 2025, and we paid in full on May 9--8 months after work started. I do not recommend this contractor. Unprofessional, rude, and unreliable. Chris behaves more like a buddy than a contractor--talking about microdosing mushrooms and politics instead of job progress. After hiring him, I read online reviews. I was surprised by the positives but also shocked by how negatively the company responded to criticism--calling one customer "delusional" and dismissing others with "you can't make everyone happy." Everything here is factual and can be supported with the contract, photos, and saved texts

In February 2024, We paid Chris Hollan Construction $61,250 (was suppose to be $58,000) for 2…read morecovered porches and a concrete pad for us to build a shed on. As of today we are owed a refund of $3,250 (which has been promised to be delivered 3 different times now with no shows). We tried to close the permit to find that the front porch needed to be approved thru Zoning and was not. It failed inspection due to no gutter on addition, oversized from original plans, stairs are not even, which has resulted in my husband falling down them. The original gutter on my home was cut and seemed so any future damage from this will not be covered by insurance or warranty. The roof was to be rubber due to the pitch but it's shingled (and doesn't match the original roofs shingle) and there is nothing between the shingles and the plywood which voids any warranty there also. They created a trip hazard going up to the porch with the concrete pad they placed for new porch. And the front porch roof is crooked! They severed my electrical wire that ran out to a post in my front yard, in which they taped it back together and then concreted over it and told us the light doesn't work for reasons not controlled by them. The back porch was enlarged after plans where drawn up. The new design doesn't have plans approved by an Engineer. No electrical permits were pulled. The stairs are again uneven. There are concerns how the roof is attached to my home. The back patio roof should have a rubber roof also but it's shingled with no barrier between shingles and plywood like the front porch. They applied a thin piece of flashing to divert water in which the inspector for Boone County laughed when he seen! I opted for engineered wood for the longevity and the colors do not match. When they ran the electric to my inside switch they left large holes in wall and just put the switch cover back up like we would notice. The 8x10 concrete pad they installed for us, was probably 8x10 with the forms but we had to add bricks to the back of the pad because it wasn't correct once they removed the wood forms. Anytime we contact Chris Hollan Construction we get empty promises but no action. AVOID them at all costs!!! We have started to seek a new contractor to see how much additional we will have to now pay to get these porches to code. I would understand this more if we had a bunch of friends build this on weekend for beer money! But $58,000 there is no excuse for such crap work and no response from owner. The manager just feeds you a line to make it seem like something will be done. But nothing happens. The over payment was discovered in October when they tried to get a final payment. Very very poor communication. I will gladly show anyone the list of problems from Boone County over this extremely expensive seedy half @$$ job that was done