Although I didn't use them after all, the communication was good. I was looking for a mobile…read moremechanic, didn't know they have a local shop too.

told me needed head and turbo pulled it apart myself turbo was completely fun and needed full…read moreengine rebuild scams for sure who knows if he even did the work he said

"I didn't know you were a tire expert" is what Robert (the manager) said to me when I called to say…read more that my pick up was not driving right after they put two new tires in the back end. I went in because I needed one new tire and they told me I needed two. Two tires for my Ram 2500 even though I had a brand new full sized spare tire of the same type as the rest of my tires (Michelins) and really only needed that on, and a new spare tire (because my spare could have been used). Domenic who helped me was nice, so I asked Robert to talk to Domenic and Robert told me he was not there but had driven to the next town (30 minutes away). I turned around and drove back, and guess who helped me? Domenic!! Wow. Les Schwab has really gone down hill. The discourtesy from Robert made me feel stupid. I already felt taken advantage of for allowing them to sell me two tires when I only needed one. I do t know if it was the different tread or what, but the minute I was at highway speed (55 mph) and took a bend in the and the back end felt squirrelly. I went back and Domenic he wouldn't put my spare Michelin on because he said it was a 2000. So I went to Basin Tire in Klamath Falls where they sell Michelins. At least they let me return the tires.

During a recent road trip from Reno to Bend, I got a low pressure tire light half way in the middle…read moreof no where. I was able to make it to this Les Schwab location and they quickly diagnosed nothing was wrong, found no tire punctures, reset the tire pressures and reset the light. I was grateful for thier honesty and promptness to get me back on the road with no charges.

I'm new to Oregon so finding a body shop I can trust is hard. Talking to Chad on the phone gave me…read morea sense of relief. He knows about cars just as much as the mechanics. Told him the issue, he then communicated the solutions in seconds. Love that so I know who I'm talking to and going to knows what they're doing. The mechanics are amazing as well. They fixed a small issue for free. Any other mechanic would have charged me. Top customer service. Very happy.

I had hit a snow bank and damaged my grill on the front of my car. I gave these guys a call and…read morethey were able to get me in next morning! I went in and they took my car back right away and got to work. I wasn't even in there an hour and they had fixed my grill, check engine light and topped off my oil for a fraction of the price of other places! I'm truly grateful for their service and all the work they did to my car! Thank you guys so much again! I will definitely recommend this place around Klamath!

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

Super friendly and efficient. The skid plate on our car was falling off during our trip. They…read moremanaged to reattach it in a matter of minutes, and charged us $20.

The experience was amazing! Kevin was incredibly helpful and kind. This was my first time needing a…read moresmog check, and he thoughtfully explained the difference between "Smog Certificate Required" and "Smog Certification Required at a STAR station," which I had no idea about. This shop is not a STAR station, so be sure to check your paperwork before coming in. This shop also requires a reservation for a smog check so call ahead of time! Kevin completed my smog check in under 30 minutes, and while I'm not sure what the average price is, his kindness, efficiency, and professionalism were absolutely worth it! I'd say I would come again but I'm hoping now to need to anytime soon (though I will be back next time it's required!)

I made an appointment with Dunn Automotive based on the positive reviews and was very pleased with…read morethe level of service. They are professional and convenient. I highly recommend.

Great customer service and super friendly and helpful folks. Amber is really cool and very…read moreknowledgeable about all things related with emissions and smog testing. Richard is really thoughtful and fun to chat with - he's the actual tech and owner of the shop. Thank you!

Moving from out of state to CA Amber was very helpful above…read morethe smog check DMV tips and more

I can not say enough positive things about JB Auto of Weed CA. The mechanic is Ed. Ed, worked with…read moreme via phone as I live in Mississippi. My elderly parents AC in their pickup truck completely failed during a recent heatwave. Naturally, they were concerned and stressed about the repair process. As we are moving them here in 3 weeks. My daughter is driving that truck, my father, and 2 large dogs to MS. My mom and I will be in a rental following. Ed knew this information and treated us like family. From the moment they arrived, the service was exceptional. Ed took the time to speak with them directly, patiently explaining the completed AC repair without using overwhelming jargon. He showed a level of compassion that is truly rare in any industry. He prioritized their repair to get them back on the road safely and comfortably as soon as possible. The work was done flawlessly, at a fair price, and with outstanding communication throughout the process. My parents are thrilled to have their AC working again, but even more so, they are grateful for the kindness they received. He should be your forever mechanic, and I will be recommending Ed at JB Auto to everyone. Thank you for your honest, expert, and compassionate service. He is even going to assist my mom in selling my father's motorcycle! Who does that? A true hero, that's who! ~ Karrie Davis Long Beach Mississippi

I had a catastrophic on my 2014 Transit Connect XLT on my way to Springfield Oregon from San Diego…read more I broke down in Siskiyou County and the Tow truck driver suggest I take my van to JB Automotive in Weed, best decision ever. The cost of repair ran to over $10K, initially my warranty company (Fidelity Warranty) was denying my claim but ED form JB Automotive spent an hour of his time on the phone with the Fidelity's Claim Approver and I to finally get it approved. The van is completed and runs great.

My review is almost two years late but I just found their business card and realized I need to do a…read morereview. So I was on a road trip from Phoenix, AZ to Seattle. Things were going smooth until we turned onto a freeway entrance and the axel of our car snapped and we were unable to move. First of all, the people of canyonville are amazing. Long story short, towing company recommended Bill's since they were the only ones near and open (it was around 6pm) We get to Bill's and they're so friendly. Quoted us an extremely affordable price and told us it'd be done by noon the next morning. Perfect! Doesn't stop there; since we are from out of town and have our cat with us, they personally drive us in one of their trucks to a near motel that accepts pets. We get in for the night, next morning we walk back to Bill's and the car is ready to go and it's 10am! All I can say is if I wanted my car to break down, this was the most ideal and smoothest situation ever and that is a huge thanks to Bill and his staff and also the people of canyonville. THANK YOU!!!!!!

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

As a single mom with four daughters... reliable transportation is a MUST. When my vehicles need…read morework, I need it to be fixed fast and right the first time. I was afraid of all the mechanic horror stories I've heard growing up - you can't trust mechanics... they never get it right, they charge too much. Kurt, Jim and the team have worked on three of my vehicles over the last 6 years. They have gotten it right, done it fast and always made me feel great about doing business with them. Never condescending, always helpful and friendly. I cannot recommend them highly enough.

Honest guys! Extremely helpful with fixing some things on my daughters car. We would definitely…read morerecommend this shop.