He was on time, had his own tools, and a clear understanding of what I needed…read more He was fast and cleaned up after!

I cannot say enough about these outstanding gentlemen! Ladies, and you fellas, too, if you need an…read moreabsolutely outstanding handyman service at a very fair price, do yourselves a favor and call Matt! I have to say Matt and his team are knowledgeable, professional and you are most definitely in good hands with this company. In closing, I recently had a few small repairs turn into a serious issue requiring a plumber! Thank goodness Matt immediately knew who to call and he handled every single detail! These men deserve to wear Super Hero Capes! Not only did Matt handle every detail, the repairs, parts and labor were easily half what I would have paid with any other company! Again, if you need an outstanding professional handyman service, at a price you can afford, Call Matt Karpes at The Handy Canuck LLC. Matt 520-788-9743 Thank you, Ann DeWolf

Excellent crews. Very honest and detailed in explaining what and why my system isn't working…read more Timely communication and got my system going again.

They responded same day for air conditioning problem. When called for fall inspection of…read morefurnace Jakob was great

I let this fireplace sit broken for over a year, through outages, through at least two nights I…read morecould have used actual heat, on the theory that fixing it was a winter problem requiring a winter solution. It occurred to me sometime in June that summer was, in fact, the smarter time to call anyone in the trades, when nobody else is thinking about their fireplace either. Robert came out, found the actual problem, showed it to me directly instead of just describing it, and fixed it without any drama or upselling. Professional from start to finish, and the charge came in fair for the work done, no padding, no mystery line items I had to ask about twice. Here's my plan for December: I will casually flip a switch in front of my wife like I've unlocked some dormant household wizardry, and I will not mention that a professional named Robert did the real work months earlier, for a very reasonable fee, back when it was still warm enough that nobody was thinking about fireplaces at all. I've been rehearsing the nonchalant shrug already.

Very helpful and super speedy response time. So helpful to give a thorough review of the…read morefireplace!!!

If you are in Oconee or surrounding counties and have a gas or wood fireplace I highly recommend A…read moreTouch of Fire Gas Logs & Fireplace services for anything related to it! Andrew and his team have serviced our wood burning stove since 2016. He is always honest about services needed and his prices can't be beat. This year he saved my house from burning down when I called him out to take a look when the damper was sticking. He discovered some damage that could have been deadly for us, saying we were extremely lucky that a fire hadn't started over the winter when I was using the stove daily. He worked with us to replace it and redo all of the surround. He went above and beyond to help us try to get the damage covered by insurance, writing two appeals letters. Ultimately, the claim was denied, but I greatly appreciate all that A Touch of Fire Gas Logs & Fireplace services did to help us.

Poor customer service and lack of professionalism. We will never use this company again. It has…read morebeen over two years since we first advised Andy that our logs were not working properly after he installed them on 12/16/23. Countless phone calls and text messages. We even sent a video showing our logs woild not stay lit more than 30 seconds. The last time someone from Touch of Fire came to inspect the logs was the week of 1/5/26. Jeremy confirmed the burner was not working correctly and needed to be replaced. Per usual, we had to call them for an update. On 1/12/26 Tamara said they would file a warranty claim. After 2 years of the logs not coming on properly? We were told warranty claims take 4-6 weeks. Yet another 4-6 weeks we were going to have to wait. After pleading with them to expedite the repairs, Tamara told us on the phone that she was making the executive decision to order a new burner instead of waiting 4-6 weeks on a warranty claim. That didn't happen. We were told that the burner would be in "next Tuesday on the truck". Last time we heard from anyone about the burner was a text from Tamara on 1/19 saying "Need to ask a question about the burner you have." Not a word since that date.Keep in mind this "ghosting" was happening just ice storm and heavy snow that came back to back. It would have been very helpful for us to have working gas logs as there were record breaking cold temperatures during this time. Ironically, Andy sent a TEXT, not a phone call, this morning! Only after seeing a review my husband left yesterday about this HORRIBLE experience. It finally took us realizing they ARE NOT going to do what they have been saying for over 2 years they would do. Then Andy wants to make excuses in his text this morning. Factory closing due to weather. For 2 years? Andy: "We never ignore customers." For 2 years? "Did our best to provide updates." We called/text them 29 times without anyone answering any of our calls and texts. Andy brought up "safety is extremely important to them." Safety isn't the reason for the delay. He also said "we remain willing to complete the repair as soon as the manufacturer parts are available." As stated, we have attempted to reach them countless times with no response. We have lost all trust in their company. We tried to be more than patient and understanding while making countless attempts for a response. The issues were never resolved. Now we are done. We will find someone else to repair what they would not. It should not have been this way. A little bit of professionalism and communication can go a long way. We don't want anyone else to experience this type of poor customer service.

Southern Chimney Sweep was fantastic. About two months after their inspection and installation of…read morenew chimney caps, we discovered a leak near one of the chimneys. They offered to come back at no charge, even though we are over an hour away, to re-inspect the new leak. The fix will require a roofer rather than chimney pro, so I'm having it fixed elsewhere, but the fact they took the time to come out and inspect again at no charge, just in case it could be an issue with the new caps, says volumes about their honesty and reliability. Thank you Southern Chimney Sweep!

I wanted to update my review as it's been over six years since the install. Nothing has changed in…read moreall of this time; their service is always courteous, prompt and efficient. I had an issue with the blower and even though they had been here recently to clean the chimney, they came again without cost to me, and fixed the problem. They were unbelievably thorough. Yes, they are a little pricey but you get what you pay for. I am still a very satisfied customer.

Nice people on the sell side, but poor on service responsiveness and completing service after the…read moresale. I certainly would not buy from them again.

I visited this store to see the selection of outdoor furniture. I was acknowledged and shown…read morearound. The man working there was to get back to me via email with additional information and pricing. He never did. I visited one more time, giving the benefit of the doubt that he possibly lost my email. After reviewing items with him and writing down my email, he again promised to send information. Astoundingly, once again, he never got back to me. We took our several-thousand-dollar order elsewhere.

We built our house on Lake Keowee in 2018. Keith Sheriff was our landscaper who expertly guided us…read morethrough the multi-phased landscaping project. Keith was always readily available to discuss each phase of the landscaping project including clearing, circular driveway, retaining walls, drainage (ravine), irrigation, cart path, natural gas fire pit, conduit for water and power to the dock, and walkways. Keith also landscaped our neighbor's lot ensuring their drainage stayed on their lot and not impacting our lot or dock. He is very hard-working and we would highly recommend Keith for all your landscaping needs.

We have experienced problems with this work. He does not take care of problems after completion. My…read moreyard remains not level to mow. We have irrigation system problems and shore pump not working. Stay Away#​

Very nice mid-sized nursery. I have purchased many plants from them. Competitively prices with a…read morevery good selections of flowers, plants, trees, and plant health related products. They are very helpful and offer a total garden/yard related services. Would recommend you review this nursery.

Had a super time investigating all the unusual varieties PLUS snagging several with major…read moremarkdowns! The staff were friendly and eager to help, and everything I bought over a month ago is thriving!