My daughter was home for Thanksgiving and we had the dealer do a state inspection and change the…read moreoil in her car (it was free). Few days later she left to drive back to Lynchburg and I was a panicked to later see a puddle of oil where her car had been parked. Thankfully the car survived the 3.5 hour drive. I contacted Larry's and explained the situation, they got her in immediately, diagnosed the issue and had it fixed within an hour. They were incredibly nice to my daughter, she was so impressed. I am very grateful for their professionalism, courtesy and prompt assistance. They've definitely earned a repeat customer!

I called the store 10/4/25 spoke with JUSTIN about my engine light being on, and provided code. He…read moreexplained what it could be, but I would need to bring car in so he could get a number off engine and run test. He explained in detail what could be the problem, but asked me to bring car in, NO PROBLEM. Next, I asked did I need appointment, and cost, he told me I didn't need appointment, and there would be NO cost for test, and it would be up to me if I wanted to get it fixed. This is where everything took a turn for the worse. I went in, asked for Justin, and told the young man at counter, I had just spoken to Justin, and he told me I could come up for him to do test. The young man advised JUSTIN that I was there, JUSTIN told him he NEVER talked to me about bringing my car in, and didn't tell me there was no charge, and the fee would be $98. Next, JUSTIN came to the front, didn't acknowledge me at all, turned around quickly, and went back to the car he was working on, at this point I'm feeling DISRESPECTED, and JUSTIN LIED about a conversation we had about 40 mins prior to me getting there. How would I know to ask for JUSTIN if I had not talked to him prior, and why would I take the time to drive up there?? If JUSTIN would LIE about a PHONE CALL he had with me, I feel he would LIE about anything when speaking with customers. I would advise anyone that talks to JUSTIN about getting repairs, get it in WRITING first. Again, if JUSTIN lied about something as simple as a conversation about bringing my car there, I would question his work ETHIC, as well as his INTEGRITY!! The two employees that I spoke to in the waiting area were VERY PROFESSIONAL, not JUSTIN!!

I shopped around quite a bit to find a shop that could replace the convertible top on my '86…read moreMercedes. I checked three locations in Northern VA and all three wanted between $2600 - $2800. Satterwhite did the job for $1300 and did it to perfection! These folks are awesome. They are professional, knowledgeable, and fair. They're definitely deserving of my 5-Star+ rating. I would highly recommended them for any auto interior work. Oh, when I picked up my car after they finished, they had a boat seat that they just finished replacing the upholstery...it too looked fantastic. That's going to be another very satisfied customer.

Excellent service. Completely accountable. Very attentive front office. Would recommend to friend.read more

May examined why I was losing tire pressure. took the tire off the wheel off put some sealant and…read morework on the wheel itself. about 45 minutes later they came out and said you're all good. No charge. friendly, quality work, great people. they've earned my business and all my friends

Mr. Phillips is honest, kind, and excellent at what he does…read more I recommend him highly.

I always have a wonderful experience when I bring my car here. Johnathan is very thorough and…read morecares about the work he does. Prices are very fair. They are always busy but they make you their focus. Highly recommend this shop.

I got a flat driving from Charlottesville to Asheville and Albert from Texas Tires helped us get it…read morerepaired. I called four other places and many of the other ones had a long wait time and were not very positive about fixing the tire. Albert was great and I got the tire plugged quickly and efficiently. They also had a tire that I could've used in case they couldn't plug the tire. Highly recommend Texas tires for their great service. Thanks again, Albert!!

5 stars great service - great people Trustworthy and honest and knowledgeable…read more They really are worth a five star rating

Update.... Service manager Randy took care of all issues. Very happy with the service department.read more

If you are looking for a Toyota, I would highly recommend Berglund Toyota in Lynchburg, Virginia. I…read morewould also highly recommend Thomas Talbert salesman. He is a straight shooter. He is very easy to work with. He put forth 110% effort to find what we wanted. He is a Man of honesty and integrity . I have bought two vehicles from them and always enjoy working with Thomas Talbert. D.M. 2026

These guys were absolutely great, got my truck in the next day and they took care of it ASAP, some…read moreof the best customer service I have ever had, I will absolutely go back if I need anything done. 10/10

they do a great job and i am very satisfied with the results. i got 5% all around and got the exact…read moreresults i was looking for. the reason for 4 stars is because i had previously had tints on the back 3 windows of my sedan. before service i told the customer service rep over the phone that the tints were there and they would have to be removed. then when i went to pay after service my total was $100 more than i expected. they explained it was a $100 charge to remove the old tints. which i completely understand the charge for the labor and all that. but i was disappointed that they didn't inform of that before service or else i would've been prepared. it just caught me off guard and was really not great customer service imo. overall i am satisfied with the results and the work they do, just be mindful of extra costs they might throw in!

We needed a new (used) car quickly after our daughter totaled one of our cars. This dealership had…read morea good selection of cars for college kids. They were friendly, worked around our schedule, and kept the process very simple. When my daughter had to visit the dealership to extend the temporary plates, the staff was professional. Whenever my daughter had follow up questions and called them, they were respectful and helpful.

Had a throwout bearing in my 04' jeep fail and after Integrity "repaired" it I drove it home only…read moreto realize my reverse gear was nonexistent. After taking it back twice they ultimately said they could not identify the issue and I'll have to take it somewhere else. Well, turns out the bolts holding my transmission crossmember were missing and the threads for the frame inserts were either stripped or gone as well. Never once did they inform me that this was a present issue.