Leo Rosales is awesome. He went above and beyond to help me buy a new car at age 82…read more Rachael

My wife and I worked with Josh Williams for the purchase of our new Odyssey. He was very patients,…read moreanswering all our questions about the features and financing. He walked through everything and was very courteous and professional. Will definitely recommend him to anyone we know in the market for a new vehicle

2005 Nissan Murano stopped responding to gas pedal when driving and drifted to a stop on the road…read more Turned off engine and was able to restart and get home. Searched online and in 2 minutes found solution Fuel Pressure Sensor probably bad. First appointment at L.N. charge was $196 to tell me it was Fuel Pressure Sensor and ordered replacement. Second Appointment replaced sparkplug size part in 15 minutes and charged $350 more. Make all excuses you want about time and training and expertise costing money but 60 years of driving educated me also... Lynchburg Nissan i wont be back!

WORST DEALERSHIP EXPERIENCE EVER!!!! Purchased a vehicle…read morefrom this dealership and with in a year had to replace the motor. The company refused to take any responsibility and I had to come out of pocket for the full expense. After the motor was replaced, with in a week the vehicle check engine lights came on. I took the vehicle and they suggested replacing the MAF SENSOR, did not fix issue more money spent! The light came back on when I went to pick the vehicle up. They then determined it was the throttle body, did not fix issue more money spent. A week later the vehicle wouldn't start again. I had to tow the vehicle a second time back to the dealership out of pocket. They stated it was the starter now. Replaced the starter and the vehicle was driven home. The next week the vehicle wouldn't start again start again. They refused to cover the tow to their shop and expected me to cover a third tow. I refused and they advise me to go somewhere else!!! Worst business ever!!

I purchased a 2012 Ford Focus with the help of Doug Gallian. I came to the dealership expecting to…read moreface a stressful ordeal. However, Doug was calm and gentle the whole time. He didn't make me feel like he was trying to up sell me and backed up all of his suggestions with actual numbers. The number one thing that I enjoyed about my experience was the trust and support I got from Doug. I am a first time buyer with a low income, however he trusted me and my credit enough to sell me a car with out a down payment! Doug seemed even MORE excited than I did about the whole process, he was genuinely invested in my experience being a positive one. Also, I was able to stop by the dealership and drive home with a car in less than four hours, that was pretty great!

Do NOT bring your vehicle here. Never been to a place that charges you diagnostic PLUS repairs…read more Was quoted $1000 but showed up to $1700 bill. Do not take your vehicle here for service or buy from them. Scam Artist!!

Update.... Service manager Randy took care of all issues. Very happy with the service department.read more

If you are looking for a Toyota, I would highly recommend Berglund Toyota in Lynchburg, Virginia. I…read morewould also highly recommend Thomas Talbert salesman. He is a straight shooter. He is very easy to work with. He put forth 110% effort to find what we wanted. He is a Man of honesty and integrity . I have bought two vehicles from them and always enjoy working with Thomas Talbert. D.M. 2026

I have never had such consistently bad experiences with any other auto service center in my whole…read morelong life! To begin with, over two years ago, the sales department was so unconcerned about selling us our Sorento that we drove all the way to DC to purchase the new vehicle. Then, with each scheduled maintenance check up, it is almost impossible to get anyone on the phone to schedule an appointment. The online scheduling with Kia is a nightmare and also doesn't work! After the last check up on the Sorento, when I got into the car, there were black grease and oil drops all over the center console. They wiped off the grease, but the oil had seeped into the console itself and had to be replaced. They cannot even do a wheel alignment at the shop because they do not own a lift! I will be driving an hour and a half to Roanoke to schedule further Kia maintenance. I encourage you to think twice about purchasing or servicing a Kia from this dealership!!

Our experience with Kia of Lynchburg has been absolutely unacceptable and has left us without our…read morevehicle for over 60 days and counting. We brought our 2016 Kia Optima in for a known engine issue related to the class action lawsuit warranty. Kia of Lynchburg failed to properly place our vehicle under the class action warranty in the first place, which already caused major delays. After that, we were told the engine was replaced. However, when we received the car back, it was returned to us with no coolant in the engine. The vehicle only made it 99 miles on the "new" engine before throwing the exact same P1326 code again. So after two months, an engine replacement, and countless phone calls, we are still in the exact same position -- no car, no resolution, and no accountability. The lack of communication and responsibility throughout this entire process has been shocking. We constantly had to chase updates, were given vague or inconsistent information, and at no point felt like this dealership took ownership of what was clearly a serious failure. This has cost us an extreme amount of time, stress, and disruption to our lives. A dealership should be able to handle a class action warranty repair and an engine replacement correctly and safely. Kia of Lynchburg failed to do both. This is easily the worst service experience we have ever had with any dealership. We would strongly warn others to avoid Kia of Lynchburg's service department.

Yes. My name is Lee Dodd had an absolutely wonderful experience with John in sales. He works with…read moreyou the best of ANY auto sales person I have ever dealt with. He will find the best deal for you and he is a stellar human being!! The whole team was amazing to work with and I am telling everyone I know to make sure they give 1st choice the opportunity to assist them. This is one happy customer! Beyond 5 stars in my opinion

We had a very pleasant experience. John Griffin was not pushy and answered all our questions…read more Showed us the service area and helped with the paperwork. Everyone was friendly and we were able to drive our new /used truck home the same day. Everyone went out of their way to make it a good experience. Hope the truck does the same

We custom ordered a 2022 X5 and paid a deposit on it, but when we went to make the purchase the…read moredealership low-balled us on our trade to the tune of over $6k. We sold our trade to CarMax the next business day and then they refused to honor our deal while still holding our deposit. I wouldn't recommend anyone even consider this dealership, avoid if at all possible. We are still waiting to see if they are going to refund us our deposit or not. So far all we have is a verbal promise to do so, but they've already proven they will not honor those. Update: they did refund us the deposit. Sadly, we have been their customer for over 5 years until this experience. That franchise has evidently been negatively impacted by the current market pressures.

Purchased a x3 m40i from here a few months ago. Great service, knowledgeable staff, willing to be…read moreflexible in negotiations. Definitely recommend

Amanda at the service desk is always super helpful. They have taken such good care of our atlas and…read moreus! We won't go anywhere else for service.

This is first time I've been disappointed with Terry Subaru brought my car in for a simple oil…read morechange and tire rotation. I had a scheduled appointment at 11:30 AM and I did not get my car back until nearly 2 PM and this was only after I went into the service area and found my service ticket on the service desk. Unsure as to how long it been sitting on that desk I commented to the young lady that 2 1/2 rather long for a simple oil change, and I immediately got an earful. The service advisor, Amanda, proceeded to tell me how terrible her day was going, and how much of an inconvenience it was to stay on top of things seems to me someone needs to remind Amanda that she's in a service industry, and her level of customer service is somewhat disappointing. As for the work that was performed, I'm sure that was satisfaction and no issues with the service team.

My 2014 Volvo S60 wouldn't start 3 weeks ago. My husband had it towed to Berglund because they are…read morecertified (so we thought) to fix this type of car and not only do they sell them, but also Mercedes, BMWs, & several other luxury foreign cars. However, after attempting to contact them for days they wasn't able to give us a definite answer. We only got that there may be some bent valves and the only way to find out was to remove the engine and the starting cost was $2000, but he wasn't sure if that would solve the problem. We called back and left messages for several days so that we could pay the diagnostics and get it towed to someone who would give us a definite answer. When my husband finally talked to the service guy he said they were able to fully diagnose the car and required that we get a new engine that would end being $4700 for engine only and not labor. We did find out he had called another mechanic to ask questions about purchasing an engine and repairing it. This was 2 weeks of run around and we were very disappointed with the service we received from Berglund and had to have it towed to another place. I do not recommend Berglund for service.

Quality work and always professional, this is like my third review on different platforms. The shop…read moreis probably the best in town and I've been to alot of the top shops and dealerships over the yrs.

From the owner: If you’re looking for auto repair or safety state inspection in Lynchburg, VA, you’ve found us…read more Here at Skrrt Tires And Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Lynchburg car service you can rely on, so your satisfaction is our top priority each and every day. call now 4343606822