Super convenient. Easy drop off. Rating a 4 because they are literally never open on time. I've sat…read morein my car waiting to drop off packages many times at "opening time" only to wait at least 20 minutes for them to get there to open. Do not go at 9.

I suggest that anyone who uses this place be very careful when using it for FedEx Services. Despite…read morethe fact that it's an "Authorized FedEx Shipment Center" the proprietress failed to send a package the way I asked. After completing the FedEx form, and handing it to the proprietress, I told her I wanted the package sent "FedEx Ground." Well, when I learned from my bank that the FedEx charge was close to $200, I learned further that it was sent "Standard Overnight." I went back to "The Mail Room" and learned that despite what I'd asked, I should have taken some action, other than telling her of my wishes. Of course, I'm wrong and she's right. Be very, very careful and get your service specifications in writing if you use this place.

UPS....you've been in my life for so long....you've brought me so much happiness & you never let me…read moredown! You are my favorite color - BROWN! My UPS guy, Fred, is the best UPS delivery guy around. Funny, nice, handsome & charming and always dressed in brown! I couldn't live without you Big Brown! UPS in my area is a class act, always on time, never screws up delivery and always has a smile to pass on.... P.S. i didn't even try to make this rhyme....and it really rhymes on each line - how did I do that?

I WISH THERE WERE ZERO STARS - DO NOT USE THIS STORE - I was sending items overseas & the charge…read morewas $262. An employee made a mistake, and my items were held up. (mistakes happen, not mad at employee) I had to wait almost a month (with me repeatedly reaching out to UPS to ask the status) for the items to be returned to me. I received my items a few days ago and the store is refusing to reimburse me the money I spent to have the items shipped. I now have to pay an additional fee (somewhere else) to have these items shipped overseas. It is absolutely ridiculous that the owner will not take accountability for their employee's mistake. I will be taking this to small claims court, it's the principal at this point. My family ran a small business for 30+ years and would NEVER treat customers this way. Michele R.

I found everyone at this business to be very polite and eager to please. They patiently answered…read moreall my questions and seemed happy to have my business I shipped a DHL package.

This is the only place I trust with my international shipments! Their customer service is…read moreexcellent. During the DHL strike, Devon took my phone number and called me with updates. They go above and beyond for customers!

Same rating, but I had to say that when I walked in and saw the LONG line, I contemplated leaving…read more But then, the ONLY employee (female) working there did some magic! She was waiting on one person, and asked THREE others what they needed - finished up her initial transaction, and HELPED THE OTHER TWO at the same time! Damn! I was next and told her that I wanted a book of stamp and was paying with a card - I was following suit - I felt like this was Seinfeld's "Soup Nazi" applied to going postal - or TO the postal. I was in and out within five minutes and told the teller that I was impressed - she thanked me, unlike the other miserable customers. It's lunch time for God's sake! I hustled back to my office, and was only one minute late, which I'll make up on the back end.

Small type on packages is causing 5 and 6 to look like the same number. We've had more misdelivered…read morepackages than ever. While it's not a lot and I'm not sure where along the line the misreading occurs, they should review the type styles and analyze what is causing the misdeliveries.

Customer service is completely dreadful, I tried to ship an art piece and he gave me the most…read moreexpensive option possible which totaled to almost $600. I tried to ask if there is other options and he wouldn't give me any, when I started to say that I don't think I could afford to ship it for $600, he started to just take another phone call and completely ignore me until I left. I ended up going to a different location and they were able to ship it for 190.

Recently had to ship a package via FedEx and I stopped at this location. It was easy to get to,…read morethere was plenty of parking and the staff was easy to work with. The store offers printing and shipping services in addition to selling random office supplies.

Everytime I come here, the staff is almost always pleasant and nice. Which is unusual in times like…read morethese (as you well know). The interior also smells clean and looks clean, from the countertops to the carpet. So, I highly recommend this location.

Friendly and helpful staff - Big shout out to Lewis who has been a huge help over the years in…read morehelping me with work-related print jobs like sales / promotional flyers and ensuring that they turned out exactly as I wanted them with a quick turnaround time and a good price! I'm not sure if he's the Manager but he should be! This FedEx Office (formerly FedEx Kinkos) has everything you need - front counter for FedEx package shipments (or a Ship and Go kiosk, if you're in a hurry and there's a line), Full Service (and Self Service) Copy & Print areas, computer rental, tons of shipping supplies (though some of the prices are higher than an Office Max or Walmart - you're paying for convenience). Also, if needed you can get passport photos and passport renewals. Plenty of parking in front and on the sides of the store as well. Highly recommended!

I've used this business center for several different needs over time, including FBI clearances,…read morenotary services, and printing, and they've consistently been kind, helpful, cost-effective and professional. It's become one of my go-to places whenever I need those practical business services. I appreciate having a reliable local resource where I know I'll be treated with courtesy and my needs will be handled efficiently. Definitely a place I'm happy to return to when I need their services.

I went to ship a package internationally with DHL. I had gotten a quote from DHL's website and knew…read moreit was going to be expensive. however, when I got there and filled out the paperwork, they quoted me DOUBLE THE PRICE. I asked why the price was so much higher, and they told me they also get their quote from DHL's website and the quotes are just kinda volatile. I just decided to suck it up. Well, after I got home I checked DHL's website again. It was the same price as I originally got. So you tell me-- did this place make 100% off my tiny little package? They were super nice and answered all my questions, but what the heck? It feels bad. Next time I'm going to the DHL office on market street.

Daniel arrived after only two hours from our initial call for service. He was efficient and gave us…read moreoptions on what we can do to fix the issue. He is coming back in two days to put more Freon into the system. I recommend Deans Service for their efficient, competent and friendly service.

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!

Friendly employees, clean store and has the ink I needed. Highly recommend this store. Has gotten…read moremuch better since I used to work there about a decade ago.

The customer service here was just bad. I was only in there for 5 minutes because the young lady in…read morethe UPS shipping looked at me in the rudest way as if I was bothering her and wouldn't answer my question. I reported it to the manager on the way out and he was also unbothered and didn't even apologize for the experience. I understood why her attitude was tolerated. Anyway, I'll go to a different location to ship. If this is how they treat their customers, I doubt that my package will arrive at its destination. BTW, the location that we usually frequent in Turnersville has the most helpful and kind employees !