I would not recommend PostalAnnex after my experience with them. My wife dropped off a package at…read morethis location, and the package was apparently lost. When we contacted them about it, we were told that my wife never dropped the package off, despite the fact that we know it was brought to the location. What makes this even more frustrating is that the package contained personal belongings, and PostalAnnex has refused to refund or take responsibility for the items that were lost. Instead of trying to help resolve the situation, we were essentially told that the package was never there. Losing a customer's package is bad enough, but refusing to acknowledge that it was dropped off and refusing to take responsibility makes the situation even worse. I expected better customer service and accountability. I strongly recommend keeping documentation, receipts, tracking information, and any proof of drop-off if you use this location. Based on my experience, I will not be using PostalAnnex again.

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

Such a great feeling to be greeted with a smile when you walk into a business. Friendly and helpful…read morestaff too. No need to touch the door. Just wave at the sensor, and Open Sesame! What a genius concept for when your hands are full with boxes...or for COVID precautions! They accept UPS, USPS and FedEx drop offs, so super convenient! Since Postal Annexes are locally owned, you're also supporting a local vs big box business.

Postal Annex customer service and quality of work is above and beyond next level. Tara, Kay, and…read morethe whole team are kind, responsive and they can do it all! I use them for everything from sending things abroad to printing thousands of prints at a time for work. They can do high quality prints on nice paper for very reasonable prices. I try to give them 5ish days heads up for larger projects so we can work through the details. They nail it every.single.time. I've stopped going to any other postal or print places- do yourself a favor and give them a try.

This UPS store is a great example of a well run business. The people are always ready to do what it…read moretakes to make sure the customer is taken care of. I've been a customer for several years and have never been disappointed.

A very kind group of employees, always happy to help us out, and get to know us. Couldn't be…read morehappier!

I am a local artist and have used them a few times for scanning my art/ printing and even shipping…read moremy pieces out to my customers. I have never had an issue until recently. I can have a lot of grace and patience especially for newer staff members who may not have the muscle memory for the job just yet, but I came in this last week, waited in line a bit, and was greeted and served by a newer team member. I came with a few art pieces (none bigger than 9x12 in size) I needed packaged and shipped to 2 different addresses. We sat in there a good 45 min waiting, watching the whole time, she struggled to pack them correctly and something in me knew I should have triple checked if the packing slips ended up with the correct boxes but I decided to trust her. Side note: One of those packages was going to a dear friend who just had a huge loss in her life and the piece I was commissioned to do was to commemorate them at the funeral. I gave myself enough time to ship it out so it arrived on time. I left after waiting a long while to finish up everything and got my tracking numbers. The first package arrived when it said it was going to (the one for the funeral) and she opened it and told me it was the wrong piece. I immediately called the store and Kim was very helpful in getting me new shipping labels to then send to each person and get them to resend each package. Very thankful for her help. I was informed that my inconvenience was noted and that a manager will reach out and follow up. It's been a few days and still haven't heard anything. I can have grace for the new trainee but this is when the importance of what's shipping comes into play, you never know as a customer service rep what's super important and what's not. This particular commission getting there late affects my business and makes me look bad for not getting it there on time. This person paid good money to receive this piece on time and was very disappointed. All of that being said, I will keep coming back, I won't let this deter me from support a local business but I share this experience more for the team. I know things happen and I'm really understanding, it just affected my business in a way that may make me reconsider if I should use their packing services and just package my pieces myself. I will still come back to scan and print and ship.

Exactly what we needed! We can not be home to sign for delivery but Goin Postal had our back. Thank…read moreyou.

I'm an artist and had some orders I need to ship out while on vacation so I brought them with me…read more After reading reviews of local shipping stores I decided to go with OBX shipping center because of the great reviews and they did not disappoint! I had to print my packing slips so I had sent them through their website but didn't get a confirmation so I went ahead and went up to the store and inquired and they found them printed them out immediately for me and then help me get everything shipped out and save me a lot of money. I would definitely come back to this place and highly recommend them.

Fast printing and friendly service! I will definitely be using this business again for my printing…read moreand shipping needs.

Jeffrey Brown helped me today with notarizing a document, packaging and sending off a phone and…read morepurchasing stamps. He was very friendly and went above and beyond! When he saw I was doing adobe scan by my phone for my legal documents, he offered to scan and email them to me. Wow! He earned a new customer! Thank you, Jeffrey!

this place has gone downhill!! no customer service here! guy that helped me seemed like he was high…read moreas hell!! used the baby clothes that I just bought to kill a bug that was in his box.

Never wore masks during 2020. They smirked at the folks coming in wearing masks. Thank god they…read moredon't handle food. Luckily it's just tape and cardboard they work with. If I could find another ship site I'd switch out of principle.

Great staff, very helpful/courteous/friendly. They'll even pack your box for you if needed. Fun…read moreshirts, hats, specialty food items, etc for last minute gift ideas as well ;)

Amazing customer service, only place nearby that does Amazon returns, fast and reliableread more

The UPS Store is my happy errand place! It's always speedy, it smells unexpectedly amazing…read more(seriously, what is that scent magic?), and the ladies who work there are the absolute best. I swear they must have a "no judgment" policy for Amazon returns because I walk in with yet another box, and they greet me with smiles every time. They're always cheerful, super helpful, and make the whole process so easy, I actually enjoy going in. Who says that about errands? I love this place!

Elizabeth responded immediately when I texted to get an appointment. She gave me several…read moredays/times to meet & even drove to Havelock at no extra charge. She's very knowledgeable, professional & friendly. I will definitely call her again when I need a notary!!

From the owner: I am a mobile notary of only one year and I am eager to learn and do more! I had previously worked…read moreat a law firm and got to oversee different cases always needing documents to be notarized and I wanted to be able to do that! Understanding that LIFE just seems to happen to us and we have no control over that, is a big reason as to why being a travel notary allows me to help in those situations. I have 3 beautiful girls who always keep me going and help me to stay outgoing. Call and schedule an appointment or even if it's a last minute emergency.